Aman Cluster Assistant IT Manager

Location
Tokyo Tokyo Japan
Employment
Full-Time
Seniority
Junior
Posted
Sep 30, 2026

Aman Tokyo seeks Cluster Assistant IT Manager in Tokyo, Japan to support IT systems management within ultra-luxury hospitality environment.

Role & Responsibilities

  • Work closely with operational departments to streamline processes through strategic technology implementation
  • Assist in coordinating IT projects, including planning, scheduling, resource allocation, and progress communication
  • Maintain and regularly update IT inventory and licensing documentation
  • Review system security protocols and manage periodic password and security reinforcement procedures
  • Conduct regular system checks including user logs, system logs, and quarterly network and infrastructure health assessments
  • Collaborate with external vendors and consultants on the procurement of hardware, software, and IT services

Qualifications

  • Verbal and written proficiency in Japanese and English
  • Information Systems and network knowledge or formal qualifications
  • Knowledge of hotel operations and hospitality management systems
  • Minimum 5 years of professional experience in IT-related industry roles
  • Ability to implement IT procedures and ensure strict compliance
  • Capability to work extended hours and maintain 24-hour on-call availability as required

Skills

IT systems management Network administration System security protocols Project coordination Hardware and software procurement Vendor management Hotel property management systems IT infrastructure maintenance

Experience

Minimum 5 years of professional experience in IT-related industry roles, with demonstrated proficiency in managing information systems and network infrastructure within complex operational environments.

Education

Information Systems qualifications or equivalent formal credentials in network administration and IT infrastructure management are preferred.

Workplace

This position is based in Tokyo, Tokyo, Japan.

Benefits

Aman Global Complimentary Night Programme, discount on Food & Beverage outlets and Aman Retail Boutique, meals and coffee breaks during shifts, club activities, birthday benefit experience at Food & Beverage outlets, and qualification acquisition support.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant IT Manager», «IT Operations Support Manager», «IT Infrastructure Assistant Manager», «Deputy IT Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Aman

Aman Cluster Assistant IT Manager

Tokyo, Japan

Continue to the application.

Country and Language