- Location
- San Cassiano Trentino-Alto Adige Italy
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Sep 30, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
The Bell Attendant delivers attentive guest services at Aman Rosa Alpina, a prestigious ultra-luxury property in Italy's UNESCO-protected Dolomites. Responsibilities include handling luggage, welcoming guests upon arrival, providing room orientation, maintaining luggage storage facilities, and coordinating parking and transportation arrangements to ensure a memorable guest experience throughout their stay.
Role & Responsibilities
- Handle guest luggage with care and efficiency upon arrival and departure
- Greet and welcome guests with warmth and professionalism, ensuring a positive first impression
- Provide comprehensive room orientation and property familiarization to guests
- Maintain and organize the luggage storeroom to ensure cleanliness and accessibility
- Arrange and coordinate parking, transportation, and vehicle services for guests
- Respond promptly to guest requests and special requirements related to porter and concierge services
- Contribute to seamless arrival and departure experiences that reflect the property's ultra-luxury standards
Qualifications
- Fluency in Italian and English required; additional languages preferred
- Previous experience in luxury hospitality or porter services
- Strong interpersonal and communication skills
- Physical capability to handle luggage and perform active duties throughout shifts
- Attention to detail and discretion in guest interactions
Skills
Experience
Prior experience in luxury hospitality, porter services, or guest-facing front office roles is preferred. Candidates should demonstrate a track record of delivering personalized service in high-end environments.
Education
Secondary school education or equivalent; hospitality certifications or additional training in guest services is advantageous.
Workplace
The successful candidate will be located in San Cassiano, Trentino-Alto Adige, Italy, with easy access to Cortina d'Ampezzo.
Explore jobs in Trentino-Alto Adige or in Italy.
Benefits
Competitive compensation, complimentary nights and discounted Food & Beverage and Spa rates across all Aman and Janu properties, access to mySanitour+ Alto Adige supplementary healthcare fund, professional development and career growth opportunities, Cornell University partnership with preferential rates for professional development courses.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Doorman», «Guest Services Attendant», «Front Door Associate», «Concierge Porter», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.