Aman Assistant Spa Manager

About Aman

Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.

Role & Responsibilities

• Assist in overseeing the daily operations of the Spa and Wellness Centre.
• Ensure treatments and wellness experiences meet Amandari and Aman standards.
• Lead, motivate, and develop spa therapists and attendants through training and coaching.
• Monitor treatment quality, guest satisfaction, and service consistency.
• Handle guest feedback and resolve concerns professionally and promptly.
• Assist with staff scheduling and attendance records.
• Monitor inventory of retail products, linen, and spa supplies.
• Promote spa treatments, wellness programs, and retail products to achieve revenue targets.
• Support monthly reporting, budgeting, and forecasting.
• Ensure compliance with hygiene, safety, and health regulations.
• Collaborate with Front Office, Housekeeping, and Reservations teams to enhance the guest experience.
• Participate in developing and implementing wellness initiatives and special promotions.

Qualifications

• Diploma or bachelor’s degree in hospitality management, spa management, wellness management, or a related field.
• At least 3 years of experience in a supervisory position within a luxury spa, wellness resort, or five-star hotel.
• Previous experience in a luxury hospitality environment is highly preferred.
• Strong leadership, interpersonal, and communication skills.
• Passion for wellness, guest care, and personalized service.
• Excellent organizational and administrative abilities.
• Knowledge of spa treatments, wellness programs, and retail operations.
• Experience in scheduling, inventory management, and revenue tracking.
• Ability to lead and inspire a multicultural team.
• Good command of written and spoken English.
• Proficiency in Microsoft Office and spa management systems.
• Familiarity with luxury guest expectations and personalized service standards.

Skills

Experience

At least 3 years in a supervisory position within a luxury spa, wellness resort, or five-star hotel; previous luxury hospitality experience is highly preferred.

Education

Diploma or bachelor’s degree in hospitality management, spa management, wellness management, or a related field.

Culture

Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.