- Employment
- Full-Time
- Seniority
- Manager
- Department
- Engineering, Facilities & Maintenance
- Posted
- Oct 15, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Janu Tokyo seeks an experienced Assistant Director of Security to lead its Security team, oversee hotel security operations and develop security strategies that protect guests, residents, colleagues and property. The role includes operational leadership, risk management, emergency planning and regulatory compliance; it is full-time.
Role & Responsibilities
- Welcome and support guests, residents and colleagues professionally while ensuring a safe and secure environment throughout the property.
- Lead, manage and develop the Security team, maintaining high standards of professionalism, service and operational excellence.
- Develop, implement and continuously improve security policies, procedures and emergency response plans in line with company standards and local regulations.
- Oversee the hotel's daily security operations and safeguard guests, residents, colleagues, visitors and assets.
- Conduct regular risk assessments, security audits and inspections to identify and mitigate potential risks.
- Lead investigations into security incidents, accidents and guest or colleague concerns; prepare detailed reports and recommend corrective actions.
- Ensure compliance with applicable legal requirements, fire and life safety regulations, and company security standards.
- Manage security staffing, scheduling, performance evaluations, coaching, mentoring and departmental development initiatives.
- Develop, implement and continuously monitor Standard Operating Procedures (SOPs) to improve operational efficiency and service quality.
- Coordinate with internal departments, external security providers, emergency services and local authorities to ensure seamless security operations.
- Prepare departmental reports, manage budgets, monitor security systems and equipment, and support administrative and operational requirements as needed.
Qualifications
- At least 9 years of practical security operations experience at large-scale facilities such as hotels, commercial facilities, hospitals or similar environments.
- Practical experience as a department leader, such as a manager.
- Basic knowledge of labour management and practical experience in shift scheduling.
- Practical experience in performance evaluations, team development, coaching and mentoring.
- Practical experience creating, improving and continuously monitoring Standard Operating Procedures (SOPs).
- Excellent leadership and communication skills.
- Advanced business-level English proficiency (CEFR C1 or higher).
- Advanced business-level Japanese proficiency (CEFR C1 or higher).
- Advanced PC skills, including MS Office and typing.
- Candidates with exceptional experience or skills may be considered even if they do not meet every requirement.
Skills
Experience
At least 9 years of practical security operations experience at large-scale facilities such as hotels, commercial facilities, hospitals or similar environments; practical experience as a department leader, such as a manager.
Benefits
Employee benefits at Aman and Janu properties and at hotels and facilities operated by the group company; access to a special privilege programme; birthday celebration cake voucher; preferential rates at the employee canteen and a separate meal allowance; membership in an external employee welfare and benefits service; transportation allowance in accordance with company policy; locker and uniform provided; employee association membership with social events and sports club subsidies; comprehensive social insurance coverage; medical check-ups upon joining and regular health examinations.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Director of Security», «Assistant Security Director», «Security Operations Deputy Director», «Assistant Head of Security», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.