- Location
- Baar Zug Switzerland
- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Posted
- Oct 13, 2026
About Aman
Founded in 1988 with the opening of Amanpuri in Phuket, Aman has established a distinctive presence in luxury hospitality through its collection of intimate resorts, hotels and residences. Rooted in a philosophy of peace, privacy and sensitivity to place, the brand combines thoughtful architecture with highly personalised service. As an employer, Aman offers a professional setting where discretion, cultural awareness and meticulous attention to detail are central to the guest experience. Its international portfolio encompasses careers in hospitality operations, culinary arts, wellness and corporate functions, appealing to professionals who value understated excellence and the craft of creating deeply considered experiences.
Aman seeks an Analytics and Insights Manager for its corporate office in Baar, Switzerland, to lead data analysis, reporting, dashboards, and end-to-end data processes across the business. The role partners with global stakeholders and cross-functional teams to standardize KPIs, support strategic decisions, and build a data-driven culture.
Role & Responsibilities
- Oversee daily data ingestion, synchronization, and validation across internal sources (CRM, PMS, and Finance) and external sources, including vendors, partners, and market feeds.
- Ensure data pipelines and manual uploads are completed accurately and on schedule.
- Coordinate with Data Engineering to troubleshoot data discrepancies, failed loads, and system mismatches.
- Collaborate with Data Engineering to ensure data readiness, consistency, and governance across CRM, PMS, and ancillary systems.
- Validate and maintain dataset integrity in line with enterprise data standards and data privacy, compliance, and governance requirements.
- Conduct in-depth analyses and develop predictive models for areas such as seasonality, demand forecasting, pricing performance, and customer engagement.
- Partner with global and regional stakeholders to define and maintain standardized KPIs, including occupancy, ADR, RevPAR, GOP, and channel mix.
- Lead end-to-end development of dashboards and reporting frameworks in PBI for hotel performance across regions.
- Ensure business performance metrics are defined, measured, and maintained consistently across teams to support scalability and transparency.
- Partner with Commercial and Operations teams to identify performance drivers and opportunities across markets, lines of business, and properties.
- Translate recurring commercial and operational team requirements into automated, self-service dashboards.
- Deliver actionable insights on revenue trends, booking behaviour, and operational efficiency.
Qualifications
- Bachelor’s degree in Data Analytics, Economics, Statistics, or a related quantitative field.
- 6–8 years of experience in customer analytics, data science, or business intelligence, preferably in luxury hospitality, travel, or consumer sectors.
- Demonstrated expertise in predictive modelling and business analysis.
- SQL and Power BI proficiency required; experience with Python, R, or statistical modelling tools preferred.
- Experience with DBT, GitHub, and Snowflake.
- Experience integrating data from CRM, PMS, and external sources.
- Strong analytical and problem-solving skills, with the ability to communicate insights to senior stakeholders.
- Deep understanding of data governance, privacy compliance, and analytical best practices.
Skills
Experience
6–8 years in customer analytics, data science, or business intelligence, preferably within luxury hospitality, travel, or consumer sectors.
Education
Bachelor’s degree in Data Analytics, Economics, Statistics, or a related quantitative field.
Workplace
The successful candidate will be located in Baar, Zug, Switzerland, with easy access to Zurich.
Explore jobs in Zug or in Switzerland.
Benefits
Competitive benefits and global career opportunities within a rapidly expanding company; professional development support and an inclusive, welcoming workplace.
Culture
Aman’s workplace culture is shaped by discreet service, meticulous attention to detail and a deep respect for the places and communities surrounding its properties. Its teams bring this philosophy to life through thoughtful collaboration and highly personalised hospitality, creating an environment where cultural sensitivity and quiet professionalism are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Data Analytics Manager», «Business Intelligence Manager», «Analytics Manager», «Data Insights Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.