Alfred Dunhill Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 8, 2026
About Alfred Dunhill
Dunhill is a British luxury menswear house known for refined tailoring, leather goods and accessories. The maison operates within the Richemont group and markets heritage-driven product assortments to an international, high-net-worth clientele. As an employer, Dunhill prioritizes craftsmanship-led product knowledge, discreet service and an elevated retail experience.
Dunhill is hiring a Sales Associate in New York — boutique role delivering personalised client service and driving luxury menswear sales.
Role & Responsibilities
- Deliver exceptional, personalised service to clients, including product presentation, fittings and sartorial advice consistent with Dunhill brand standards.
- Proactively build, maintain and grow a book of clients through in-store service, follow-up communications and clienteling activities.
- Achieve and exceed individual and boutique sales targets and KPIs through consultative selling and upselling.
- Translate product heritage into compelling storytelling to educate clients on materials, construction and provenance.
- Operate POS systems, process transactions, returns and exchanges accurately and maintain daily cash-handling procedures.
- Support visual merchandising and ensure the boutique meets presentation, housekeeping and stock display standards.
- Manage stock replenishment, receiving, inventory counts and basic loss-prevention practices in coordination with store management.
- Use CRM tools to log client interactions, preferences and purchase history; assist in executing targeted client communications and events.
Qualifications
- Proven retail sales experience; prior experience in luxury menswear or premium accessories highly desirable.
- Excellent interpersonal skills with a polished, professional demeanour and strong client-facing presence.
- Demonstrable ability to meet sales targets and drive conversion through consultative selling.
- Flexible availability including evenings, weekends and peak retail periods.
- Legal authorization to work in the United States.
Skills
Experience
Minimum of 1 year of retail sales experience; 2+ years in luxury retail or boutique environment preferred, with a track record of meeting sales targets and managing client relationships.
Education
High school diploma or equivalent; vocational training or degree in fashion, retail or business is an advantage.
Workplace
This position is based in New York, New York, USA.
Culture
Dunhill cultivates a discreet, service-oriented retail culture that emphasises craft, refinement and sartorial expertise. The boutique environment rewards meticulous product knowledge, collaborative teamwork and an obsession with delivering memorable client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alfred Dunhill, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Boutique Sales Associate», «Customer Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.