Aesop Retail Consultant

Washington District of Columbia USA

Employment
Part-Time
Seniority
Entry-Level
Compensation
$20.12/hour
Posted
Nov 4, 2026

About Aesop

Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.

Aesop seeks a part-time Retail Consultant to deliver personalized skincare and fragrance experiences, meet store performance goals, and maintain retail standards. The role includes working three full days per week, with at least one guaranteed weekend day, and pays $20.12 per hour.

Role & Responsibilities

  • Contribute to store goals by understanding and driving key performance indicators (KPIs).
  • Agree on and execute a personalized SMART monthly commercial plan with the Store Manager, breaking targets into weekly and daily goals.
  • Use data and insights to optimize performance continuously and identify growth opportunities.
  • Share innovative ideas to increase traffic, conversion, and customer loyalty.
  • Connect with customers through storytelling, understand their needs, and relate products to their lives.
  • Create a personalized customer journey, from a warm welcome and genuine engagement to product demonstrations and regimen building.
  • Guide customers to the sink or fragrance area and demonstrate recommended products on their hands.
  • Deliver an attentive, memorable departure; offer complete regimens and samples, build lasting relationships, and invite customers to return.
  • Embody Aesop’s values and seek support for continuous improvement.
  • Complete retail induction and ongoing learning pathways (Methodos).
  • Practise and refine customer experience capabilities, particularly during quieter periods.
  • Attend and apply product and campaign training, sharing expertise with colleagues.
  • Seek feedback and coaching to develop knowledge, skills, and a career within Aesop.
  • Follow Aesop’s grooming guidelines and retail standards to deliver a consistent five-senses experience.
  • Complete stock, inventory, and store presentation tasks diligently.

Qualifications

  • Experience working successfully as part of a customer-focused team, ideally in retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
  • A merchant mindset that is both customer-focused and commercially driven.
  • Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
  • A strong passion for selling premium products and enthusiasm for Aesop’s skincare and fragrance offerings.
  • Flexible scheduling availability, including the ability to work three full days per week with at least one guaranteed weekend day.

Skills

Understanding and driving key performance indicators (KPIs) Data and insight analysis Customer storytelling Personalized customer engagement Product demonstrations Regimen building Verbal and written communication Inventory and stock management Methodos

Workplace

The successful candidate will be located in Washington, District of Columbia, USA.

The setting District of Columbia

Explore jobs in District of Columbia or in the USA.

Compensation

The base compensation for this position is USD 20.12 per hour.

Benefits

Eligibility for a monthly sales-performance incentive program; access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning, Lunch & Learn sessions, and mentorship programs; Employee Resource Groups; access to mental health and wellness programs.

Culture

In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aesop, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Sales Consultant», «Client Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Aesop

Aesop Retail Consultant

Washington, USA

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