- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $19.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop seeks a part-time Retail Consultant in Portland, Oregon, to deliver personalized skincare and fragrance experiences, drive store performance and support ongoing learning. The permanent role offers an hourly rate of $19.50 and requires availability for 3 full days per week, including at least one guaranteed weekend day.
Role & Responsibilities
- Contribute to store goals by understanding and driving key performance indicators (KPIs).
- Agree and execute a personalized SMART monthly commercial plan with the Store Manager, breaking targets into weekly and daily goals.
- Use data and insights to optimize performance and identify growth opportunities.
- Share ideas to enhance traffic, conversion and customer loyalty.
- Connect with customers through storytelling, understand their needs and show how products fit into their lives.
- Create a personalized customer journey, from a warm welcome and genuine engagement to product demonstrations and regimen building.
- Guide customers to the sink or fragrance area and demonstrate recommended products on their hands.
- Deliver attentive service, recommend complete regimens and samples, and conclude interactions with a warm invitation to return, building lasting relationships.
- Embody Aesop’s values and seek support for continuous improvement.
- Complete retail induction and ongoing learning pathways (Methodos).
- Practise and refine customer experience capabilities, particularly during quieter periods.
- Attend and apply product and campaign training, sharing expertise with colleagues.
- Seek feedback and coaching to develop knowledge, skills and career within Aesop.
- Follow Aesop’s grooming guidelines and retail standards to deliver a consistent five-senses experience.
- Complete stock, inventory and store-presentation tasks.
Qualifications
- Experience working successfully as part of a customer-focused team, ideally in retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
- Customer-focused and commercially driven merchant mindset.
- Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
- Strong interest in selling premium products and enthusiasm for Aesop’s skincare and fragrance offerings.
- Flexible scheduling availability, including the ability to work 3 full days per week with at least one guaranteed weekend day.
- Ability to work on the sales floor for extended periods, use stairs and/or a ladder as needed, and regularly lift up to 25 lbs.
Skills
Experience
Experience working in a customer-focused team, ideally in retail or hospitality.
Workplace
The successful candidate will be located in Portland, Oregon, USA.
Explore jobs in Oregon or in the USA.
Compensation
The base compensation for this position is USD 19.50 per hour.
Benefits
Eligibility for a monthly sales-performance incentive program; access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning, Lunch & Learn sessions and mentorship programs; Employee Resource Groups; access to mental health and wellness programs.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aesop, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Beauty Advisor», «Skincare Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.