- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop seeks a Retail Consultant to welcome customers, understand their needs, guide them to relevant products, and deliver an inclusive experience that supports commercial success. This permanent, part-time, on-site role is 32 hours per week and requires flexible availability.
Role & Responsibilities
- Welcome customers and engage with them to understand their needs, listen, and guide them to relevant products.
- Create intentional interactions that deepen customers’ experience of Aesop products.
- Demonstrate products that address customer needs and deliver an exceptional, inclusive customer experience.
- Contribute to the store’s commercial success.
Qualifications
- Experience in a customer service role or environment.
- Effective selling skills and the ability to drive commercial outcomes.
- A record of successfully participating in and contributing to a team.
- Ability to use empathy to manage interpersonal relationships and contribute to a positive, inclusive experience for all.
- An open mindset and deep curiosity, with the ability to understand others, listen without judgement, and act on diverse perspectives.
- Strong communication and problem-solving skills.
- Working knowledge of skin care and the skin care industry is advantageous.
- Knowledge of hair care, body care, fragrance, and home categories is advantageous.
- Flexible availability.
Skills
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Up to 50% product discount; cycle-to-work scheme; in-house product and core skills training; store-performance-based commission opportunity; development options including complimentary access to LinkedIn Learning; employee assistance programmes; professional development, career growth, and employee wellbeing initiatives; volunteering and matched giving through the Aesop Foundation.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.