- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $20/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 11, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop seeks a part-time Retail Consultant in Chicago to deliver personalized skincare and fragrance consultations, build customer relationships and contribute to store performance. The role includes sales planning, customer experience, training and retail standards; the schedule requires three full days per week, including at least one guaranteed weekend day. The hourly rate is $20, with eligibility for a monthly sales-performance incentive.
Role & Responsibilities
- Contribute to store goals by understanding and driving key performance indicators (KPIs).
- Agree and execute a personalized SMART monthly commercial plan with the Store Manager, breaking targets into weekly and daily goals.
- Use data and insights to optimize performance continuously and identify growth opportunities.
- Share innovative ideas to enhance store traffic, conversion and customer loyalty.
- Connect with customers through storytelling, understand their needs and introduce products in a way that resonates with them.
- Create a personalized customer journey through a warm welcome, genuine engagement, thoughtful product demonstrations and regimen building.
- Guide customers to the sink or fragrance area using hands, body language and words, and demonstrate recommended products on their hands.
- Deliver a memorable departure and build lasting relationships through attentive service, full regimens, samples and a warm invitation to return.
- Embody Aesop’s values and seek support for continuous improvement.
- Complete retail induction and ongoing learning pathways through Methodos.
- Practise and refine customer experience capabilities, particularly during quieter periods.
- Attend and apply product and campaign training, sharing expertise with colleagues.
- Seek feedback and coaching to develop knowledge, skills and career at Aesop.
- Follow Aesop’s grooming guidelines and retail standards to deliver the five-senses experience consistently.
- Complete stock, inventory and store presentation tasks diligently.
Qualifications
- Experience working successfully as part of a customer-focused team, ideally in retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
- A merchant mindset that is both customer-focused and commercially driven.
- Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
- A deep passion for selling premium products and enthusiasm for Aesop’s skincare and fragrance offerings.
- Flexible scheduling availability, including the ability to work three full days per week with at least one guaranteed weekend day.
- Ability to work on the sales floor for extended periods, use stairs and/or a ladder as needed, and regularly lift up to 25 lbs.
Skills
Workplace
This position is based in Chicago, Illinois, USA.
Explore jobs in Illinois or in the USA.
Compensation
The base compensation for this position is USD 20 per hour.
Benefits
Eligibility for a monthly sales-performance incentive program; access to L’Oréal’s internal shop for discounted products; unlimited e-learning, Lunch & Learn sessions and mentorship programs; Employee Resource Groups; mental health and wellness programs.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.