Acqua Di Parma Sales Assistant
- Location
- FidenzaEmilia-RomagnaItaly
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- May 18, 2026
About Acqua Di Parma
Acqua di Parma is a historic Italian maison rooted in Parma craftsmanship and refined scent-making. The brand is known for its artisanal approach to perfumery and grooming, a strong commitment to Italian style and quality, and an international boutique network that delivers a luxury customer experience.
Acqua di Parma is hiring a Sales Assistant in Fidenza, Italy — full-time boutique role focused on luxury fragrance sales and client service.
Role & Responsibilities
- Achieve and actively contribute to sales targets across all product categories.
- Deliver a distinctive luxury shopping experience through proactive presence on the shop floor and personalised client interaction, aligned with brand image and CRM guidelines.
- Apply advanced selling techniques to identify needs, present product solutions, and close sales.
- Act as a brand ambassador, cultivating relationships with new clients and VIP clientele to grow loyalty and lifetime value.
- Maintain high standards of merchandising and visual presentation in accordance with corporate guidelines.
- Follow retail operations procedures and HQ directives, ensuring compliance with inventory, cash handling and service protocols.
- Use and update company IT systems and CRM tools, including Salesforce CRM, to record client activity and support sales initiatives.
- Support stock control activities and collaborate with the stock team to ensure product availability and replenishment.
Qualifications
- Minimum three years' retail experience; prior experience in luxury and outlet channels strongly preferred.
- Proven customer-oriented approach with strong consultative selling and listening skills.
- Entrepreneurial mindset with a results-driven attitude and a taste for sales challenges.
- Passion for fragrances and brand culture; positive, team-oriented demeanour.
- Fluent English; additional languages are an advantage.
- Availability to work full time at Fidenza Outlet Village (two positions open).
Skills
Experience
At least 3 years of experience in retail sales, preferably within the luxury sector; experience in outlet environments is a plus.
Education
High school diploma or equivalent; vocational training in retail, luxury goods or fashion is an advantage.
Workplace
The successful candidate will be located in Fidenza, Emilia-Romagna, Italy, with easy access to Parma.
Culture
The maison emphasises collaborative craftsmanship and refined Italian sensibilities, fostering a creative environment where employees are encouraged to learn and progress. The workplace values autonomy, attention to quality, and service excellence consistent with a heritage luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Acqua Di Parma, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Consultant», «Fragrance Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.