Acqua Di Parma Counter Manager

Location
Employment Full-Time
Seniority Manager
Department Retail & Boutique Operations
Industry Perfumes, Cosmetics & Prestige Beauty
Posted Apr 12, 2026
Apply ⟼

Acqua di Parma seeks a Counter Manager (80–100%) at Globus Bern, Switzerland. Lead fragrance sales, CRM and counter performance for a heritage luxury brand.

Overview

Acqua di Parma is an Italian luxury maison renowned for its fragrances, home scents and leather and travel accessories, combining traditional craftsmanship with contemporary Italian style. The brand is part of the LVMH group and benefits from the global reach, talent development and operational standards of one of the world’s leading luxury goods conglomerates.

Role & Responsibilities

  • Deliver exemplary, personalised customer service and fragrance consultations to local and international clientele at the Globus Bern counter.
  • Drive sales of the full Acqua di Parma assortment (fine fragrances, home fragrances, shaving, leather and travel collections) and ensure counter sales targets are met.
  • Develop and implement local merchandising and presentation in line with Acqua di Parma visual standards and brand guidelines.
  • Monitor and manage counter performance through regular analysis of KPIs and take corrective actions to optimise results.
  • Oversee inventory levels and execute effective stock management to guarantee product availability and minimise shrinkage.
  • Operate the point-of-sale/cash register system and support periodic stock counts and inventory reconciliations.
  • Execute customer retention activities and maintain accurate CRM records to grow client relationships.
  • Contribute to the establishment, reputation and growth of the brand within the department store environment through proactive team collaboration.

Qualifications

  • Minimum 3 years' professional experience in perfumery or luxury fragrance retail, ideally in a counter or department store setting.
  • Deep product knowledge of fragrances and related luxury categories.
  • Proven sales orientation with experience achieving and exceeding targets.
  • Excellent spoken and written German; additional languages are an advantage.
  • Strong interpersonal and communication skills with a client-focused, service mindset.
  • Reliable, self-motivated and able to work independently while contributing to a team.

Skills

CRM database management KPI analysis and performance monitoring Inventory management and stock control POS / cash register operation Merchandising and visual presentation Customer loyalty programme execution

Experience

At least 3 years of hands-on sales and client advisory experience in perfumery or the luxury beauty sector, with prior responsibility for a retail counter or boutique preferred.

Education

Secondary education with vocational training in retail, sales or hospitality preferred; formal retail or beauty qualifications advantageous.

Workplace

This position is based in Bern, Bern, Switzerland.

Benefits

Training, continuing education and development opportunities within the LVMH Group.

Culture

Acqua di Parma combines historic Italian savoir‑faire with a contemporary, service-driven retail culture. Working within the LVMH network, employees benefit from structured learning paths, collaborative teams and a strong emphasis on craftsmanship, client service and inclusivity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Apply For This Position ⟼

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Acqua Di Parma, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Counter Manager», «Beauty Counter Manager», «Retail Counter Manager», «Boutique Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.