A. Lange & Söhne Watch Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 14, 2026
About A. Lange & Söhne
A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.
Watch Advisor at A. Lange & Söhne in Taipei—luxury retail role combining sales, customer service, and brand ambassadorship in fine watchmaking.
Role & Responsibilities
- Meet personal sales budgets in accordance with brand retail strategy while ensuring compliance with group procedures, legal, fiscal, and customs regulations
- Maximize profit whilst controlling and minimizing costs including discounts, general expenses, and third-party commissions
- Organize and conduct private viewings for potential VIP clients within the region
- Develop and execute monthly action plans to achieve personal sales targets and meet boutique objectives
- Ensure exceptional customer service and welcoming experience for all boutique clients at all times
- Build and maintain accurate, genuine relationships with existing and new customers through CRM tools (iCM)
- Represent the maison as a brand ambassador both within and outside the boutique, demonstrating excellence in appearance, knowledge, and conduct
- Actively participate in product knowledge development and serve as a reference person for the maison's heritage and offerings
- Handle client complaints with care and immediately report product-related issues to management
- Manage inventory through monthly stocktaking, quality control, and automatic replenishment of sold timepieces
- Coordinate repairs and after-sales matters with Sales Administrators
- Ensure proper maintenance of boutique timepieces including strap changes, polishing, and servicing when necessary
- Execute cash register operations and manage credit card transactions in accordance with company procedures
- Monitor boutique appearance and visual merchandising standards in line with brand guidelines
- Support shift colleagues during sales activities and provide full assistance to team members
- Participate actively in boutique trainings and role-plays to enhance product knowledge and client experience
- Contribute new ideas and practices to enhance overall boutique operations
Qualifications
- Proven track record in luxury retail sales, preferably in watches or high-end accessories
- Strong understanding of luxury market dynamics and high-net-worth clientele expectations
- Demonstrated excellence in customer service and relationship building
- Proficiency with CRM systems and POS technology
- Fluency in English and Mandarin Chinese
- Impeccable personal appearance and grooming standards
- Ability to work flexible retail hours including weekends and holidays
Skills
Experience
Three to five years of experience in luxury retail or premium customer service roles, preferably within the watches, jewelry, or high-end fashion sectors. Experience with clientele management and achieving sales targets in a luxury boutique environment is essential. Familiarity with horology and the ability to communicate complex product features to discerning clientele is highly valued.
Education
Secondary education (high school diploma) minimum; further education in hospitality, luxury retail management, or business administration is beneficial.
Workplace
The successful candidate will be located in Taipei, Taipei, Taiwan.
Culture
A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Specialist», «Sales Advisor - Watches», «Client Advisor - Timepieces», «Retail Associate - Fine Watches», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.