- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 3, 2026
About A. Lange & Söhne
A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.
A. Lange & Söhne is seeking a Sales Advisor in Chicago to deliver an exclusive brand experience, achieve individual and boutique sales targets, and develop high-end client relationships while supporting daily boutique operations. The role requires at least five years of timepiece-related experience, a bachelor’s degree and proficiency with MS Office and Excel; the expected salary range is $24–$27, with pay determined by relevant skills and experience.
Role & Responsibilities
- Achieve key performance benchmarks that contribute to the boutique and brand fiscal strategy.
- Represent the brand professionally and in compliance with group sales policies, procedures, initiatives and operational regulations.
- Respond attentively and flexibly to client requests, working with management to balance local brand initiatives, manufacturing deliveries and client product expectations.
- Meet or exceed individual and overall boutique monthly sales targets, as directed by management.
- Deliver an excellent client experience with the highest standards of courtesy and professionalism in the boutique, outside the boutique and at events.
- Lead every stage of the sales ceremony professionally and in accordance with brand policy.
- Negotiate and handle objections effectively.
- Identify potential sales leads and conduct targeted, diligent follow-up to generate boutique sales opportunities.
- Participate in networking events and support efforts to generate traffic and brand exposure in line with the brand's values and positioning.
- Develop creative, forward-thinking outreach initiatives, maintain CRM effectiveness and build lasting business relationships.
- Communicate professionally with internal and external contacts by telephone, email and SMS.
- Maintain an accurate, efficient schedule covering tasks, appointments, boutique duties and ongoing learning.
- Analyze client data to generate sales.
- Capture accurate, relevant client data to build lasting relationships that lead to sales.
- Resolve client issues and concerns appropriately, escalating them to management when needed.
- Partner with management to plan and participate in in-store and offsite events and networking.
- Represent the brand politely and professionally in accordance with Richemont and A. Lange & Söhne guidelines.
- Follow Richemont and A. Lange & Söhne social media guidelines and communications policies.
- Maintain presentable, professional attire and appropriate language in the boutique and when conducting official business.
Qualifications
- A proactive attitude and understanding of luxury client experience.
- Bachelor's degree.
- At least 5 years of prior work experience in a timepiece-related field.
- Critical-thinking and solution-oriented skills.
- Availability and flexibility to work according to changing boutique schedules.
- Strong verbal, written and organizational skills.
- Proficiency with MS Office and Excel.
- A second language is a plus.
Skills
Experience
At least 5 years of prior work experience in a timepiece-related field.
Education
Bachelor's degree.
Workplace
This position is based in Chicago, Illinois, USA.
Explore jobs in Illinois or in the USA.
Benefits
Medical, dental and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; employee assistance program; paid volunteer days.
Culture
A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Associate», «Luxury Watch Sales Consultant», «Boutique Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.