A. Lange & Söhne Assistant Boutique Manager
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 25, 2026
About A. Lange & Söhne
A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.
A. Lange & Söhne seeks an Assistant Boutique Manager in Sydney to lead boutique operations, sales strategy, and team development for a luxury watchmaker.
Role & Responsibilities
- Meet personal sales budgets in accordance with brand retail strategy and regulatory compliance
- Maximize profit whilst controlling and minimizing costs, including discounts, expenses, and third-party commissions
- Analyze missed sales opportunities and refine future sales projections with boutique manager
- Organize private viewings with potential VIP clients in the region
- Act as manager-on-duty in the boutique manager's absence
- Identify and communicate training needs of boutique team members to the boutique manager
- Support integration and training of new and existing team members
- Monitor staff appearance and behavior in line with company policy and boutique guidelines
- Provide coaching and feedback to boutique team on collective objectives
- Organize boutique schedules and resolve conflicts to ensure equitable working conditions
- Ensure maximum client welcoming, handling, and servicing standards
- Maintain overall appearance and maintenance of the boutique in accordance with brand guidelines
- Actively ensure accuracy of monthly and quarterly stocktaking and quality control
- Ensure maintenance of all boutique timepieces including strap changes, polishing, and servicing
- Ensure timely reporting of sales data in accordance with boutique brand requirements
- Support the boutique team in confidently delivering the Lange selling ceremony
- Proactively participate in VIP events and orders
- Ensure accurate relationship building with customers and maintain VIP and prospect database
- Handle client complaints with care and immediately report product-related issues
Qualifications
- Proven experience in luxury retail management, ideally within high-end watch or jewelry sectors
- Demonstrated leadership abilities with a 'can-do' attitude and proven ability to motivate and develop sales teams
- Exceptional sales performance track record with deep understanding of luxury client experience and CRM strategies
- Strong operational acumen including proficiency in stock management, financial controls, and retail procedures
- Excellent communication, interpersonal, and organizational skills with ability to build lasting client relationships
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with retail and CRM systems
Skills
Experience
Proven experience in luxury retail management, ideally within the high-end watch or jewelry sector. Track record of exceptional sales performance and demonstrated ability to manage and develop retail teams in a luxury environment.
Education
Not specified; secondary or tertiary qualification in retail management or business administration is typical for this seniority level.
Workplace
This position is based in Sydney, New South Wales, Australia.
Culture
A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like A. Lange & Söhne, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Boutique Manager», «Senior Sales Associate», «Boutique Operations Specialist», «Luxury Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.