A. Lange & Söhne Assistant Boutique Manager

About A. Lange & Söhne

A. Lange & Söhne is one of Germany’s most distinguished haute horlogerie houses, celebrated for precision, restraint and exceptional craftsmanship in Glashütte since 1845. As an employer, the Maison offers a rare environment where heritage and innovation meet: watchmakers, engineers, artisans and commercial teams contribute to timepieces defined by technical ingenuity and uncompromising finishing. Part of Richemont, A. Lange & Söhne combines the intimacy of a specialist manufacture with the perspective of an international luxury group. It seeks meticulous, curious and committed talents who value excellence, long-term thinking and the quiet confidence of Saxon watchmaking tradition.

A. Lange & Söhne seeks an Assistant Boutique Manager to lead sales initiatives, support team development, oversee boutique operations, and strengthen client experience and CRM activities. The role requires 5+ years of luxury retail management and boutique operations experience, a bachelor’s degree, and flexibility to work varied schedules and travel; expected salary is $75,000–$80,000 annually.

Role & Responsibilities

• Meet personal budgets in accordance with the brand’s retail strategy and achieve boutique KPIs defined by the Boutique Manager and Retail Director.
• Analyze business opportunities and confirmed sales with the Boutique Manager to refine future sales projections.
• Lead the sales team in developing action plans to achieve boutique targets through elevated client experiences, sales presentations, and long-term client relationships.
• Support the Boutique Manager in exceeding boutique budgets and implementing headquarters’ commercial guidelines.
• Support the preparation and delivery of monthly boutique meetings and follow-up actions.
• Review each boutique visit with the relevant sales team member and build an action plan for potential conversion or retention.
• Act as manager on duty when the Boutique Manager is absent.
• Identify and communicate team members’ training needs to the Boutique Manager.
• Ensure monthly staff programmes are planned and communicated to the Boutique Manager.
• Support the integration and training of new and existing team members.
• Monitor staff appearance and conduct in line with company policy and boutique guidelines, including uniform, makeup, language, hair, and accessories.
• Lead adherence to Richemont and brand audits, regulations, and policies.
• Ensure the accuracy of monthly, quarterly, and annual stocktaking and quality control, and take measures to prevent stock discrepancies.
• Support and lead required monthly reporting.
• Support and lead maintenance of the boutique, including front- and back-of-house areas.
• Support the team in confidently delivering the Lange selling ceremony.
• Contribute to a positive, optimistic, constructive, helpful, and confident boutique atmosphere.
• Build accurate and genuine relationships with customers.
• Assist with special projects as needed.

Qualifications

• A can-do attitude and understanding of luxury retail sales-floor operations.
• Bachelor’s degree.
• At least 5 years of experience in luxury retail management and boutique operations, including direct reports.
• Critical thinking and a solution-oriented approach.
• Initiative, conscientiousness, and thorough follow-through across all responsibilities.
• Flexibility and adaptability in work responsibilities.
• Availability to work days, nights, weekends, holidays, store openings, and closings to meet business needs.
• Flexibility to travel locally and internationally to support other boutiques and events when needed.
• Strong verbal, written, and organizational skills.
• A team-player mindset and ability to work well within a group or team dynamic.
• Proficiency in MS Office software, with expertise in Excel; proficiency in SAP preferred.
• A second language is a plus.
• Ability to lift up to 40 lbs.

Skills

Experience

5+ years in luxury retail management and boutique operations, with direct reports

Education

Bachelor’s degree

Workplace

Compensation

The base compensation for this position ranges from USD 75,000 to USD 80,000 per annum.

Benefits

Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance and disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; employee assistance program; and volunteer days off.

Culture

A. Lange & Söhne offers a workplace culture rooted in Saxon watchmaking excellence, where precision, patience, and uncompromising craftsmanship guide every function. The Maison fosters a disciplined yet collaborative environment, valuing technical mastery, long-term development, and the quiet pursuit of perfection that defines its timepieces.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.