Sephora Business Process Manager, Supply Chain

Sephora is a leading global beauty retailer and part of the LVMH family of maisons. The brand is known for its curated assortment, innovation in retail experience, and strong emphasis on diversity and inclusivity. As an employer, Sephora typically offers a fast‑paced, consumer-centric environment with cross-functional collaboration across merchandising, digital and operations teams.

1. Lead cross-functional initiatives to optimize supply chain operations and inventory management across retail and distribution channels.
2. Translate business needs into system requirements and scalable solutions in partnership with IT and business stakeholders.
3. Perform complex data analysis to surface insights and translate findings into clear, actionable recommendations for leadership.
4. Identify process gaps, risks, and improvement opportunities; design and implement process changes to improve inventory efficiency and accelerate decision-making.
5. Create and maintain process documentation and workflows using process-mapping tools (e.g., Visio, Lucidchart).
6. Develop executive-level presentations and communicate recommendations to senior leadership.
7. Support troubleshooting and resolution of operational or system-related issues that impact supply chain performance.

1. 8+ years of experience in Supply Chain, Logistics, Inventory Management, or a related discipline.
2. Proven ability to work cross-functionally and influence stakeholders at multiple organizational levels.
3. Strong analytical capability with experience synthesizing complex data into strategic recommendations.
4. Excellent communication and presentation skills, including experience preparing executive-level materials.
5. Proficiency with process mapping and documentation; familiarity with operational risk identification and mitigation.

1. Visio
2. Lucidchart
3. PowerPoint
4. Excel
5. pivot tables
6. macros
7. data analysis
8. process mapping

Minimum of 8 years of progressive experience in supply chain, inventory management, logistics or related functions, including demonstrated success leading process improvement initiatives and partnering with IT and senior stakeholders.

Bachelor’s degree in Supply Chain, Business Administration, or a related field preferred.

Medical, dental, and vision coverage; employer-covered disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan that enables 401(k) match on qualifying student loan payments; PTO and protected leave; training, development and tuition reimbursement; 30% merchandise discount, gratis product opportunities, and flash sale discounts on LVMH brands; access to Modern Health and Financial Finesse (mental health and financial coaching); volunteer and donation matching.

Sephora fosters an inclusive, consumer-driven culture anchored in experimentation, collaboration and a passion for beauty. Employees operate in a fast-paced environment that values data-informed decision making, creativity and cross-disciplinary teamwork across retail, digital and operations functions.