Prada Client Advisor

Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the high-end fashion sector, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a workforce representing over 100 nationalities, Prada Group is committed to excellence and diversity.

1. Provide an exceptional in-store experience by welcoming and serving customers.
2. Cultivate and maintain client relationships using personalized approaches, CRM, and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and meet individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, coordinating with the line manager as needed.
7. Maintain high standards of shop floor and visual display in line with company guidelines and stock procedures.
8. Contribute to store security and prevent product thefts.

1. Strong passion for human relations and sales.
2. Problem-solving abilities and curiosity about luxury fashion, art, and design.
3. Experience in building long-lasting client relationships.
4. Ability to work both independently and as part of a team.
5. Excellent communication and interpersonal skills.
6. Enthusiasm and knowledge of the product category managed.
7. Proficiency in English; Mandarin is advantageous.

Experience in client relationship management and sales within the luxury fashion sector is preferred.

The role offers the opportunity to work in a creative and international environment, fostering professional growth. Prada Group values talent and passion, promoting an inclusive workplace with equal opportunities for all.

Prada Group fosters a creative and international environment, driven by a commitment to excellence and diversity. The company values the talent and passion of its employees, promoting professional growth and inclusivity. Diversity is seen as a strength, and the workplace is committed to fairness and respect for all.