Gucci Client Advisor
Join Gucci in Broadbeach, Australia as a Client Advisor. Be part of a dynamic team at the Pacific Fair center, offering unique customer experiences in luxury fashion.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to luxury fashion. As part of Kering, Gucci benefits from a global network that fosters creativity and excellence, offering employees the opportunity to thrive in a dynamic and inclusive environment. Kering is committed to nurturing talent and promoting internal mobility, ensuring a stimulating workplace for all.
Role & Responsibilities
- Achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engage with clients to build long-term relationships and cultivate brand loyalty using various clienteling tools.
- Participate in ongoing product knowledge and sales training modules, both in-person and virtually through the Gucci Retail Training portal.
- Support the back of house team with cycle count and stock take processes as required.
Qualifications
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
- Passion for delivering exceptional service.
Skills
Experience
Previous experience in luxury retail is advantageous but not mandatory.
Workplace
This position is based in Broadbeach, Queensland, Australia, within easy reach of Gold Coast. Cerulean lists 9 open roles in Broadbeach. The broader Queensland area accounts for 27 active listings on Cerulean, 1 of which are new. In Australia as a whole, Cerulean currently features 189 open positions, with 8 posted this week.
Benefits
Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. As part of the Kering Group, employees benefit from a commitment to talent development and internal mobility.
Culture
Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms. The brand encourages employees to express their talents individually and collectively, adapting to a changing world. Gucci is an Equal Opportunity Employer, welcoming applications from all qualified candidates.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.