Coach Sales Support Associate

Waterloo • USA

Tuesday, January 27, 2026

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that includes Coach, Kate Spade, and Stuart Weitzman. Known for its craftsmanship and innovative designs, Coach offers a dynamic work environment that fosters creativity and growth.

1. Provide exceptional customer service and sales support in a retail environment.
2. Assist in the execution of merchandising and operational functions to company standards.
3. Maintain a clean and organized sales floor to enhance the customer experience.
4. Support the sales team in achieving store sales goals.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in retail sales or customer service is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment.
4. Attention to detail and organizational skills.

1. Customer service excellence
2. Effective communication
3. Merchandising acumen
4. Problem-solving abilities
5. Team collaboration

A minimum of 1-2 years of experience in a retail or customer service environment is preferred.

Employees enjoy a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on a culture that encourages individuality, fosters teamwork, and promotes a spirit of innovation. As part of Tapestry, Inc., employees are part of a global community that values diversity and creativity.