Coach Lead Supervisor

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Location
Employment Full-time
Seniority Lead
Posted Jan 27, 2026

Join Coach in Aurora, IL as a Lead Supervisor. Oversee outlet operations, lead sales teams, and ensure brand excellence. Apply now for a rewarding career in luxury fashion.

Overview

Coach, a renowned brand under the Tapestry, Inc. umbrella, is a leader in the design and marketing of modern luxury accessories and lifestyle collections. As a part of Tapestry, Coach benefits from the conglomerate's global reach and commitment to innovation, craftsmanship, and sustainability. The brand is celebrated for its heritage of leather craftsmanship and New York style.

Role & Responsibilities

  • Oversee daily operations of the outlet store to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve and exceed sales targets.
  • Ensure exceptional customer service standards are consistently met.
  • Implement and monitor visual merchandising standards to enhance brand presence.
  • Analyze sales data to identify trends and opportunities for growth.
  • Coordinate with marketing teams to execute promotional strategies.
  • Manage inventory levels and ensure stock replenishment is timely and accurate.

Qualifications

  • Proven experience in a supervisory role within the retail industry.
  • Strong understanding of sales and customer service principles.
  • Ability to analyze sales metrics and develop actionable strategies.

Skills

Leadership and team management Excellent communication and interpersonal skills Proficiency in sales analysis and reporting Strong organizational and multitasking abilities

Experience

A minimum of 3 years in a retail supervisory role, preferably within the luxury fashion sector.

Education

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Workplace

The role is situated in Aurora, Illinois, USA. There are currently 2 open positions in Aurora on Cerulean. Within Illinois, Cerulean currently features 46 open roles, including 2 recent additions. Across USA, Cerulean lists 2.269 open roles — 73 of them newly added.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Coach fosters a dynamic and inclusive work environment where creativity and collaboration are encouraged. The brand values diversity and is committed to the professional growth of its employees, offering numerous opportunities for career advancement within the Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.