Balenciaga Sales & Client Advisor (Keyholder)

Employment Full-time
Seniority Mid-Level
Posted Mar 1, 2026

Join Balenciaga in New York as a Sales & Client Advisor (Keyholder). Drive sales and contribute to the brand's success in a dynamic, inclusive environment.

Overview

Balenciaga, a revered name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic environment where employees are encouraged to grow and excel. The company is dedicated to fostering a diverse and inclusive workplace, ensuring that all team members can thrive and contribute to the brand's legacy.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Perform opening and closing procedures in accordance with company policies.
  • Maintain an organized stockroom to facilitate easy access to merchandise.
  • Assist management in overseeing daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Communicate effectively with all departments, colleagues, and staff.
  • Handle customer complaints and feedback promptly and appropriately.
  • Support and enforce store operations manual and sustainability policies.
  • Manage store shrinkage and ensure operational execution with the Stock Associate and Operations Manager.
  • Ensure cash registers and safe function properly and maintain cash accuracy.
  • Assist with visual display and merchandising according to company standards.
  • Oversee daily cleaning and maintenance of store premises.
  • Ensure proper levels of supplies and maintain store property standards.

Qualifications

  • 3+ years of experience in a similar role, preferably within retail or fashion companies.
  • Proven ability to drive results and exceed sales goals.
  • Commercial awareness and strong business acumen.
  • Strategic vision and high level of personal performance.

Skills

Excellent communication skills, both verbal and written. Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal skills for effective team communication.

Experience

A minimum of three years in a similar role within the retail or fashion industry.

Workplace

This position is based in New York City, New York, USA, within easy reach of New York City. Cerulean lists 29 open roles in New York City. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.266 open positions, with 71 posted this week.

Compensation

The hourly rate ranges from $23.00 to $26.00 USD, depending on experience and geographic location.

Benefits

Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Culture

Balenciaga is committed to creating a diverse and inclusive workplace where all employees are empowered to reach their full potential. The company values creativity, innovation, and excellence, providing a supportive environment for professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.