Service Operations Manager Luxury Jobs
There are 6 service operations manager luxury positions currently open.
Loewe
Customer Experience Team Leader
The Customer Experience Team Leader serves as a bridge between the customer advisory team and store operations, ensuring service excellence while fostering team development and business performance. This role combines frontline customer service with operational insights, focusing on the complete customer journey, process optimization, and performance monitoring across all service touchpoints.
LOEWE Customer Experience Team Leader position in Beijing. Lead service excellence, team development, and operations for luxury retail.
Audemars Piguet
Service Workshop Manager
As the technical leader of a prestigious watch service center, this role demands strategic oversight of workshop operations and team excellence. Responsible for directing Workshop Team Leaders and ensuring the consistent delivery of world-class restoration and maintenance services, the position balances talent development, cross-functional coordination, and operational performance. Reporting to the Customer Service Manager, the incumbent will cultivate a culture of precision and craftsmanship while translating brand service strategy into measurable team objectives and maintaining the highest standards of quality control.
Audemars Piguet seeks an experienced Service Workshop Manager in Shanghai to lead technical teams and drive luxury watch service excellence.
Richemont
Hospitality Manager
Richemont seeks an experienced Hospitality Manager to oversee high-level guest services, facilities operations, and food & beverage management across its luxury portfolio in Paris. The role encompasses strategic leadership of hospitality services—including restaurants, cafés, VIP salons, and conference facilities—alongside budget management, supplier coordination, and workplace activation initiatives. The successful candidate will ensure operational excellence aligned with Richemont's exacting standards while fostering seamless collaboration across the group's various Maisons.
Richemont Hospitality Manager position in Paris: oversee luxury guest services, F&B operations, and facilities management across premium portfolio.
Christian Dior
Client Service Manager
Parfums Christian Dior seeks a Client Service Manager to lead customer experience strategy and operational excellence across international markets. This fixed-term contract role is based in Neuilly-sur-Seine and requires a minimum of 5 years' experience managing client service centers at global scale. The position encompasses customer journey design, process optimization, AI transformation support, service quality management, knowledge management, and team development across multicultural teams and cross-functional partnerships.
Parfums Christian Dior seeks Client Service Manager in Neuilly-sur-Seine for 5-month fixed-term contract managing customer experience and operational excellence.
Chanel
Client Service Manager
Chanel seeks an experienced Client Service Manager to lead and optimize service excellence across the Korean market. The successful candidate will oversee the CHANEL & moi localization and implementation, manage comprehensive customer satisfaction and voice-of-client survey programs, drive after-sales operational excellence, and champion clienteling practices throughout the boutique network. This role requires managing end-to-end service initiatives with strong analytical capabilities, digital proficiency, and the ability to translate client feedback into actionable improvements.
Chanel Client Service Manager role in Seoul, South Korea. Lead service excellence initiatives including survey management, after-sales operations, and clienteling.
Sephora
Sales and Service Leader
Sephora seeks a Sales and Service Leader to drive store performance and inspire a high-performing team at its Rosedale center in Roseville, Minnesota. This full-time, hourly position requires a natural leader with a client-first mindset to coach team members, elevate client experiences, and execute daily retail operations including inventory and visual merchandising. The role demands 30–40 hours weekly with flexibility during peak retail operations.
Sephora Sales and Service Leader position in Roseville, Minnesota. Lead a high-performing beauty team and drive store success at $26–$30/hr.