Retail Operations Director Luxury Jobs – Page 2
There are 43 retail operations director luxury positions currently open.
Berluti
Retail Excellence Senior Manager
Berluti seeks an experienced Retail Excellence Senior Manager to oversee customer touchpoints across the Japan retail network, driving sales targets whilst elevating in-store service standards in alignment with the brand's luxury positioning. The role bridges retail operations, client experience, and organizational excellence, requiring strategic oversight of store performance metrics, Made-to-Order services, promotional events, and team development across multiple locations.
Berluti Tokyo seeks Retail Excellence Senior Manager with 10+ years retail experience to drive sales, operations, and MTO services across Japan. Full-time, on-site.
Richemont
Boutique Director
Cartier seeks a strategic Boutique Director to lead the Yorkdale boutique team and drive exceptional client experiences while achieving or exceeding sales targets. The role demands expertise in luxury retail operations, team leadership, and client relationship management, with responsibility for boutique growth, operational excellence, and Maison ambassadorship. The successful candidate will blend commercial acumen with emotional intelligence to foster a high-performing culture and represent Cartier's heritage and values across the Toronto market.
Cartier seeks an experienced Boutique Director for its Toronto Yorkdale location to lead retail operations, drive sales growth, and elevate client experiences in luxury jewelry retail.
Michael Kors
Director of Retail Operations
Michael Kors seeks a Director of Retail Operations to lead retail and e-commerce initiatives across Korea, driving sales growth through strategic planning, merchandising excellence, and team leadership. The role encompasses retail and e-commerce strategy execution, PR and marketing coordination, merchandising and visual merchandising direction, and people management across store locations. The director will oversee visual merchandising operations, develop brand activation strategies, direct inventory management and product assortment optimization, and build high-performance teams focused on comparable store results and profitability.
Michael Kors seeks a Director of Retail Operations in Seoul, Korea to lead retail strategy, merchandising, and store operations across the region.
Louis Vuitton
Retail Director
As Retail Director for France & Monaco, this role oversees a dedicated portfolio of Louis Vuitton stores, reporting to the General Manager and collaborating closely with the Senior Retail Director. The position combines strategic commercial development, operational excellence, client experience management, and leadership of store managers to drive performance across the region.
Louis Vuitton seeks Retail Director for France & Monaco. Lead store portfolio, manage operations, drive client experience, and mentor managers. Luxury retail experience required.
Piaget
Commercial Executive
Piaget seeks a Commercial Executive to oversee and optimize its multi-channel operations in Korea, encompassing retail, wholesale, and duty-free platforms. The successful candidate will drive operational excellence across boutiques, lead retail projects including openings and renovations, manage CRC operations, and enhance client experiences across all touchpoints. This role demands strategic vision, operational agility, and a proven ability to execute within a luxury environment.
Piaget Commercial Executive in Seoul, Korea – lead retail operations, boutique projects, and multi-channel growth for the luxury watchmaking and jewelry maison.
Tiffany & Co.
Commercial Director
Tiffany & Co. seeks a Commercial Director for South Coast Plaza to lead and drive commercial performance in alignment with global and regional strategy. This role combines strategic vision with hands-on leadership to activate commercial opportunities, build high-performing teams, and strengthen brand desirability through sustainable sales growth, elevated client experience, and operational excellence. The Commercial Director reports to the Store Director and serves as a key member of the South Coast Plaza leadership team, translating strategy into measurable outcomes while embedding an appointment-driven culture and strengthening client acquisition and retention.
Commercial Director at Tiffany & Co. in Costa Mesa—lead luxury retail operations and drive sales growth. $240–$255K annually.
OTB Group
Retail Operations Manager
OTB Spa seeks an experienced Retail Operations Manager to lead and optimize multi-store retail operations across the portfolio. The successful candidate will oversee operational excellence, inventory management, asset protection, compliance with brand standards, and cost control across multiple locations, partnering closely with store leadership and corporate functions to drive consistent business performance and customer experience.
OTB Spa is hiring a Retail Operations Manager in Mexico City to lead multi-store operations and drive retail excellence.
Gucci
Store Director
Gucci seeks an experienced Store Director to lead the São Paulo boutique with an entrepreneurial mindset, driving store results, team development, client experience, and operational excellence. The successful candidate will champion a luxury service culture whilst executing strategic initiatives, optimizing business performance, and embodying the brand's client-centric values across all aspects of store management and sales leadership.
Gucci Store Director role in São Paulo: lead luxury boutique operations, sales, client experience, and team development.
Tapestry
General Manager, Retail Management
Coach, a global luxury fashion house and part of the Tapestry portfolio, seeks a General Manager for Retail Management in Seoul. This senior leadership role oversees regional retail operations, drives revenue performance aligned with the brand's inclusive and courageous vision, and leads teams through strategic planning and people development. The successful candidate will balance operational excellence with exceptional customer experience while embodying Coach's core competencies of creativity, drive for results, and interpersonal savvy.
Coach seeks General Manager, Retail Management in Seoul to lead retail operations and drive performance across the region.
Yves Saint Laurent
Store Director
Saint Laurent is recruiting a Store Director for its New York location, reporting to the Vice President of Retail. This leadership role encompasses responsibility for driving brand engagement and customer loyalty while managing a team of dynamic sales professionals and ensuring compliance with corporate directives. The successful candidate will combine strategic retail acumen with hands-on sales leadership, overseeing inventory management, staff development, and operational excellence across all facets of store management.
Saint Laurent seeks an experienced Store Director in New York to lead retail team and drive luxury brand sales with comprehensive benefits package.
Hermès
Operations Manager
The Operations Manager oversees all operational functions at the newly opened Hermès Scottsdale boutique, including inventory control, housekeeping, maintenance, and selling service associates. This role reports to the Managing Director and is responsible for adhering to P&L budgets across operational areas, communicating and implementing company policies, and creating efficient processes to support operational efficiency and luxury client experience in a fast-paced environment.
Hermès is hiring an Operations Manager in Scottsdale, AZ to oversee boutique operations including inventory, maintenance, and staff management.
Audemars Piguet
Boutique Director
Audemars Piguet seeks an experienced Boutique Director to lead its Dubai boutique, serving as the senior brand ambassador and driving exceptional client experiences, business performance, and team excellence. The successful candidate will possess profound knowledge of Audemars Piguet's collections and watchmaking heritage, lead client relationship development, maintain operational excellence, and inspire a high-performing retail team to exceed defined KPIs while fostering the brand's distinctive culture and values.
Audemars Piguet seeks an experienced Boutique Director in Dubai to lead luxury watch retail operations, client relationships, and team management.