Retail Experience Manager Luxury Jobs
There are 6 retail experience manager luxury positions currently open.
Sephora
Customer Experience Manager
Sephora seeks a Customer Experience Manager (12–18 months contract) to oversee the success of the sales floor at the St. Bruno location. Reporting to the Store Director, this interim leadership role supervises a team of team leaders, beauty advisors, and consultants, with direct responsibility for training, performance management, and customer satisfaction. The position combines team development, customer feedback response, visual merchandising compliance, and brand partner collaboration to drive store performance and exceed business objectives.
Sephora Customer Experience Manager, interim contract (12–18 months) in St. Bruno, Quebec. Lead team and drive store performance.
Fendi
Retail Activations Specialist
Based at the Rome headquarters within the Retail Excellence & Development Department, this temporary maternity leave cover position oversees all retail activation formats across boutiques and external venues. The specialist manages the global retail activations calendar to drive CRM KPIs—including client recruitment, retention, and upgrade—whilst supporting product launches, events, and collection previews. Responsibilities span in-store experiences, out-of-store local initiatives, trunk shows, fur salons, MTO events, pop-ups, and digital activations, with close coordination across HQ teams and regional zones.
Fendi hiring Retail Activations Specialist in Rome, Italy for maternity cover role. Lead CRM-driven retail activations globally.
Hermès
Customer Experience Associate
Hermès Distribution France seeks a Customer Experience Associate for its Marseille boutique on a fixed-term contract through August 14, 2026. In this role, the candidate will serve as a "Master of the House," warmly welcoming clients throughout the store, facilitating seamless connections between clientele and sales advisors, and delivering premium hospitality services including complimentary beverages. The position encompasses omnichannel client management, VIP and regular client relationship nurturing, guest feedback collection, and continuous service improvement initiatives.
Hermès Distribution France, Marseille boutique. Customer Experience Associate (CDD through August 2026). Premium hospitality and client service role.
Saks Global
Sales Experience Manager
Sales Experience Manager responsible for overseeing main floor operations and driving an exceptional customer journey. The role encompasses floor management, team leadership, and the cultivation of a premium retail experience aligned with luxury retail standards.
Sales Experience Manager role in Sofia, Bulgaria – luxury retail floor leadership and team management position.
Hermès
In-Store Customer Experience Manager
HERMES (SUISSE) SA seeks an In‑Store Customer Experience Manager in Zurich to lead boutique hospitality, curate events and appointments, oversee after‑sales and drive clienteling and team development. This full‑time, permanent managerial role requires a luxury retail leader with strong digital proficiency and at least six years' experience.
Hermès (Suisse) SA seeks an In‑Store Customer Experience Manager in Zurich to lead boutique hospitality, clienteling and team development.
Sephora
Client Experience Manager
The Client Experience Manager will lead the store 'Stage', coaching Stage Experience Leads and Beauty Advisors to deliver Sephora’s selling model, manage events and resolve client feedback through Medallia. The role partners with store leadership to drive sales, training and visual merchandising standards.
Sephora Canada — Client Experience Manager in North York. Lead the sales floor, coach teams, manage events and resolve client feedback.