Retail Experience Manager Luxury Jobs

There are 8 retail experience manager luxury positions currently open.

Hermès

In-Store Customer Experience Manager

Zurich · Switzerland

HERMES (SUISSE) SA seeks an In‑Store Customer Experience Manager in Zurich to lead boutique hospitality, curate events and appointments, oversee after‑sales and drive clienteling and team development. This full‑time, permanent managerial role requires a luxury retail leader with strong digital proficiency and at least six years' experience.

Hermès (Suisse) SA seeks an In‑Store Customer Experience Manager in Zurich to lead boutique hospitality, clienteling and team development.

Apr 26th Full-TimeManager

Sephora

Client Experience Manager

North York · Canada

The Client Experience Manager will lead the store 'Stage', coaching Stage Experience Leads and Beauty Advisors to deliver Sephora’s selling model, manage events and resolve client feedback through Medallia. The role partners with store leadership to drive sales, training and visual merchandising standards.

Sephora Canada — Client Experience Manager in North York. Lead the sales floor, coach teams, manage events and resolve client feedback.

Apr 25th Full-TimeManager

Sephora

Store Experience Manager

Newmarket · Canada

The Store Experience Manager will oversee all in‑store beauty services, classes and client experience at the Newmarket location, manage the services reservation system and develop the beauty advisor team. Compensation range: CAD 54,800–68,500 plus bonus and benefits.

Sephora Canada — Store Experience Manager in Newmarket, ON. Lead in‑store beauty services, classes and client experience.

Apr 23rd Full-TimeManager

Chanel

Retail Experience Manager

Monterrey · Mexico

The Retail Experience Manager will oversee boutique operations for CHANEL and distributed brands in Monterrey, leading the sales team to deliver exemplary client experiences, meet commercial targets and maintain brand standards. The role combines people leadership, clienteling, inventory oversight and event execution.

Chanel is hiring a Retail Experience Manager in Monterrey to lead boutique operations and client experience for CHANEL & distributed brands.

Apr 15th Manager

Hermès

Retail Concepts & Visual Merchandising Manager

Paris · France

The Retail Concepts & Visual Merchandising Manager will lead development and deployment of retail concepts and PLV across Hermès stores, manage design partners and prototypes, and coordinate rollouts with RDAI, Real Estate, Procurement and Subsidiaries while embedding CSR objectives.

Hermès International — Paris: Retail Concepts & Visual Merchandising Manager to lead retail concept and PLV development and rollout across the global store network.

Mar 20th Full-TimeManager

Richemont

Sales Experience Manager

Miami · USA

Lead the Miami Design District boutique to deliver exemplary luxury service, drive sales performance and develop a high-performing sales team while overseeing daily operations, visual standards and client activations.

Richemont seeks a Sales Experience Manager in Miami Design District to lead boutique sales, clienteling and team performance.

Mar 19th Manager

Richemont

Sales Experience Manager

New York · USA

Richemont seeks a Sales Experience Manager for its Hudson Yards boutique in New York to lead the in-store client experience, manage and develop the sales team, and deliver luxury service standards that drive commercial performance.

Richemont — Sales Experience Manager, Hudson Yards, New York. Lead boutique client experience and drive luxury retail sales.

Mar 16th Manager

Richemont

Sales Experience Manager

Atlanta · USA

The Sales Experience Manager will lead client experience, team development and CRM-driven sales growth for Richemont maisons in Atlanta. The role combines people leadership, KPI-driven merchandising and VIP event coordination to elevate boutique performance and client loyalty.

Richemont seeks a Sales Experience Manager in Atlanta to lead clienteling, team coaching and boutique sales performance for its maisons.

Mar 16th Manager