Order Management Specialist Luxury Jobs
There are 7 order management specialist luxury positions currently open.
Puig
Customer Service Specialist
Puig seeks a Customer Service Specialist to serve as a technical reference within the customer service function, overseeing Order-to-Cash processes, customer portfolio management, and operational workflows. The successful candidate will consolidate and monitor key performance indicators, develop management dashboards and analytical reports, and lead or support continuous improvement initiatives to optimize productivity and enhance client experience. This role requires cross-functional collaboration with Commercial, Supply Chain, Logistics, Finance, Credit, and IT departments to ensure efficient problem resolution and process excellence.
Puig Customer Service Specialist in Rio de Janeiro – manage Order-to-Cash processes, KPIs, and drive operational excellence.
Puig
Customer Service Executive
Puig seeks a Customer Service Executive to manage the Order to Cash process for North American retail partners, overseeing order management, deliveries, invoicing, returns, claims, deductions, and receivables. The ideal candidate is customer-focused, process-driven, and skilled at cross-functional problem-solving to ensure strong service levels, accurate execution, and timely resolution across a fast-paced beauty organization.
Puig seeks a Customer Service Executive in New York to manage Order to Cash operations for North American retail partners, overseeing order management, invoicing, returns, and receivables.
Hermès
Sales Administration Coordinator
This fixed-term position bridges commercial teams, supply chain operations, and retail markets to manage order fulfillment and delivery cycles for both new and established product lines, ensuring exceptional customer satisfaction and service commitments. Reporting to the Supply Chain Manager, the role encompasses product launch coordination, delivery scheduling, client relationship management, performance monitoring, and continuous improvement initiatives across retail distribution channels.
Hermès seeks a Sales Administration Coordinator (CDD) in Fontenay-sous-Bois to manage order fulfillment and client relations for retail distribution.
Richemont
Operations Specialist
Cartier seeks an Operations Specialist to drive sales growth through exceptional operational execution and optimized product availability across its boutique network in India. Acting as the principal operational contact for boutiques and partners, the role oversees stock availability, replenishment, order flows, invoicing, returns, and inventory movements. The Operations Specialist contributes to business performance while upholding Cartier's heritage by delivering accurate, responsive, and reliable operational support across the commercial network.
Cartier Operations Specialist role in New Delhi, supporting sales growth through operational excellence and inventory management.
Kering Eyewear
Sales Support Specialist
Kering Eyewear seeks a Sales Support Specialist to maintain and enhance the luxury customer service experience supporting the North American Commercial Optical Sales Team. This maternity coverage role will manage Brand Ambassadors and Elite Customer accounts, oversee order-to-cash flows, coordinate sales events, and ensure compliance with agreed trade terms while maximizing business opportunities.
Sales Support Specialist maternity cover role at Kering Eyewear in Bridgewater, NJ. Support luxury optical sales with B2B account management and customer service expertise.
Kering
Senior Supply Chain Specialist – Wholesale
The Senior Supply Chain Specialist – Wholesale drives end-to-end operational excellence for the wholesale supply chain, serving as the strategic liaison between brand teams and internal operations across order intake, allocation, fulfillment, and invoicing. Positioned as a subject matter expert in SAP and EDI systems, this role ensures operational visibility, data integrity, and alignment across cross-functional teams including Sales, Finance, Inventory Control, and Logistics. The position demands advanced analytical capability to monitor KPIs, identify risks, and translate data-driven insights into actionable recommendations that support both commercial objectives and execution capabilities.
Kering seeks Senior Supply Chain Specialist – Wholesale in Wayne, NJ to lead wholesale order lifecycle operations and drive cross-functional alignment for luxury brands.
Hermès
Market Order Manager
The Market Order Manager based in Le Vaudreuil ensures client satisfaction by managing an order portfolio from order entry through delivery and invoicing. The role requires ERP (M3) order processing, coordination with logistics and finance, dispute resolution and continuous optimisation of fill rates.
COMPTOIR NOUVEAU DE LA PARFUMERIE — Market Order Manager in Le Vaudreuil, France. Client Services role managing orders from entry to delivery.