Head of Store Operations Luxury Jobs
There are 7 head of store operations luxury positions currently open.
Richemont
Head of Retail Excellence
This leadership role oversees the strategic direction and operational excellence of the retail division, driving performance across all customer touchpoints and ensuring alignment with the group's luxury standards. The position is based at Richemont's headquarters in Meyrin and requires expertise in multi-brand retail management, customer experience optimization, and organizational development.
Richemont seeks Head of Retail Excellence in Meyrin to lead strategic retail operations and drive organizational excellence across the group's luxury portfolio.
Gucci
Store Director
The Store Director will lead a Gucci retail location in New York, accountable for business results, client experience, CRM-driven client development, events and full P&L-related operations. This role requires cross-functional leadership, people development and rigorous operational control to maximise store performance.
Gucci Store Director — New York. Lead store performance, client experience and team development for Gucci in New York.
Sephora
Operations Manager
Sephora UK is hiring an Operations Manager for its Westfield White City store to lead cash, stock and back‑of‑house operations. The role focuses on operational excellence, team development, compliance and delivering the logistical foundation for exceptional in‑store customer experiences.
Sephora UK seeks an Operations Manager in London (Westfield White City) to lead store operations, stock and cash teams.
Louis Vuitton
Retail Manager
Louis Vuitton seeks a Retail Manager based in Seoul to lead store operations, drive sales performance and ensure exemplary client experiences. The role requires proven luxury retail leadership, strong analytical skills and the ability to develop and motivate a high-performing boutique team.
Louis Vuitton Retail Manager in Seoul — Permanent on-site role leading store operations, client experience and sales performance.
Chanel
Operations Manager
Chanel seeks an Operations Manager based in Dubai to lead retail operations across the Middle East. The role focuses on driving store performance, ensuring compliance with global standards, managing projects and coaching store leadership to deliver an elevated client experience.
Chanel — Operations Manager (Middle East) in Dubai. Lead regional retail operations, ensure operational excellence and drive boutique performance across the Middle East.
Chanel
Head of Boutique
Chanel seeks a Head of Boutique for its Chanakya location in New Delhi to lead daily boutique operations, drive sales and develop a high-performing team while maintaining exacting brand and visual standards.
Chanel is hiring a Head of Boutique in New Delhi (Chanakya) to lead boutique operations, sales and clienteling for the maison.
Hermès
Store Director — Sèvres Rive Gauche
The Store Director for the Sèvres Rive Gauche boutique reports to the Retail Director and leads a team of 150–180. This role shapes the store’s strategy, drives sales and P&L, ensures exceptional client experience and operational excellence, and partners with merchandising, client experience and local programming teams.
Hermès — Store Director, Sèvres Rive Gauche (Paris). Lead a flagship boutique, drive sales and P&L, and manage a 150+ team.