Head of Retail Operations Luxury Jobs

There are 6 head of retail operations luxury positions currently open.

Tapestry

Director of Retail Operations

New York · USA

Kate Spade New York seeks a Director of Retail Operations to lead the implementation, training, and continuous improvement of operational strategies, tools, and technical initiatives across its retail store fleet and omnichannel operations. The role bridges field teams and cross-functional partners to drive operational excellence, streamlined execution, and exceptional customer experiences across the store network. This director-level position oversees labor productivity, technological adoption, business continuity planning, and a high-performing Store Operations team.

Director of Retail Operations at Kate Spade New York in New York—lead omnichannel operations strategy and store execution excellence.

Jul 10th Full-TimeDirector

Richemont

Director, Retail Operations

New York · USA

Richemont is seeking an experienced Director of Retail Operations based in New York to lead and oversee all retail operations within the region. The role encompasses strategic planning, team leadership, performance management, and ensuring consistent delivery of brand excellence across the boutique portfolio. The successful candidate will drive operational efficiency, commercial performance, and exceptional client experiences in alignment with corporate objectives.

Richemont seeks a Director of Retail Operations in New York to lead boutique operations, drive commercial performance, and ensure brand excellence across the retail network.

Jul 1st Full-TimeDirector

Galeries Lafayette

Head of Operational Unit

Paris · France

The Head of Operational Unit will lead multi-site retail operations in Paris, ensuring consistent brand standards, optimised inventory flows and high service levels. The role combines team leadership, KPI management, budget oversight and project delivery within a luxury retail context.

Leading luxury maison | Paris — Head of Operational Unit (Responsable Pôle Opérationnel): senior retail operations role for a prestigious fashion house.

May 15th Manager

Bottega Veneta

Retail Director

Shanghai · China

Reporting to the General Manager, the Retail Director will own P&L for directly operated stores in Shanghai/China, set budgets, implement retail and merchandising strategies, lead large store teams, manage landlord partnerships and ensure exceptional in‑store experience and KPI performance.

Bottega Veneta seeks a Retail Director in Shanghai to lead store operations, P&L and retail teams for directly operated boutiques.

Apr 23rd Director

Swatch

Head of Retail

Miami · USA

Head of Retail for Swatch based in Miami, responsible for retail strategy, P&L, multi-site leadership and alignment of in-store operations with omnichannel and brand initiatives. The role focuses on driving sales, margins and consistent brand presentation across the retail network.

Swatch seeks a Head of Retail in Miami, FL — senior retail leader to drive store operations, sales and omnichannel growth for the Swatch brand.

Apr 11th Director

Richemont

Retail Director

Tokyo · Japan

Dunhill seeks a Retail Director in Tokyo to lead market retail strategy, drive store performance and develop leadership teams. The role manages P&L, flagship operations, visual merchandising and cross-functional execution with regional and HQ partners.

Dunhill Retail Director — Tokyo: lead retail strategy, P&L and flagship operations for the luxury menswear brand in Tokyo.

Mar 16th Director