Guest Relations Manager Luxury Jobs
There are 7 guest relations manager luxury positions currently open.
Cheval Blanc
Concierge
Cheval Blanc, an LVMH Maison, seeks an experienced Concierge to orchestrate exceptional guest experiences at its flagship Paris property. Located between the Marais, Île de la Cité, and the Louvre, this contemporary urban residence features 72 suites and four Michelin-starred restaurants. The successful candidate will mentor concierge assistants, design bespoke itineraries, and serve as the primary liaison between guests and the hotel's premium amenities—from the Dior Spa to exclusive dining venues—while maintaining the utmost discretion and professionalism.
Concierge at Cheval Blanc Paris, LVMH luxury hotel. Lead guest relations and personalized experiences in Paris. Full-time position.
Audemars Piguet
Hospitality Manager
The Hospitality Manager is responsible for orchestrating seamless guest experiences and managing hospitality operations within a luxury setting. This mid-to-senior level role involves leading a hospitality team, ensuring exceptional service delivery, coordinating client engagement activities, and upholding premium service standards across all touchpoints.
Hospitality Manager role in Taipei, Taiwan. Lead guest experience and operations for a luxury hospitality organization.
Richemont
Manager, Client Experience
Richemont seeks an experienced Client Experience Manager for its South region operations based in Miami. This role oversees the delivery of exceptional client engagement and relationship management across the portfolio, ensuring luxury service standards and fostering brand loyalty. The successful candidate will lead initiatives to enhance customer satisfaction, manage client relations programs, and collaborate across departments to drive operational excellence in the region.
Richemont seeks a Manager of Client Experience in Miami to lead luxury service initiatives across the South region.
Cheval Blanc
Butler
Cheval Blanc St-Barth seeks a Butler to deliver bespoke service to distinguished guests at this Caribbean palace hotel. Operating across housekeeping, room service, concierge, and guest relations, the Butler coordinates seamlessly with hotel departments to anticipate needs, personalise guest experiences, and execute exclusive touches with discretion and attentiveness. This role demands unwavering commitment to Cheval Blanc's exacting service standards.
Cheval Blanc St-Barth Butler position in Saint Barthélemy—luxury Caribbean palace seeking personalized guest services professional.
Saks Global
Customer Experience Manager
This Customer Experience Manager position is based in New York, Florida, and offers the opportunity to lead a dynamic customer service team within a luxury environment. The successful candidate will develop and execute customer experience strategies, oversee service operations, and drive continuous improvement in guest satisfaction and operational efficiency.
Customer Experience Manager role in New York, FL. Lead guest relations and service excellence initiatives.
Cheval Blanc
Reservations Manager
Cheval Blanc St-Barth seeks an experienced Reservations Manager to lead and motivate the reservations team, ensuring exceptional service delivery and seamless guest experiences. This role combines strategic team leadership with meticulous operational oversight, encompassing reservation management, cross-departmental coordination, and revenue optimization through sophisticated occupancy strategies.
Cheval Blanc St-Barth, Saint Barthélemy: Reservations Manager position overseeing guest services and operational excellence in luxury Caribbean hospitality.
Cheval Blanc
Head of Reception
Lead the reception team at Cheval Blanc St‑Tropez, overseeing guest relations, daily front‑office operations, complaint resolution via Knowcross, staff development and administrative processes using Opera Cloud and 7Rooms.
Cheval Blanc St‑Tropez seeks Head of Reception in Saint‑Tropez, France — full‑time front office leadership role at the luxury hotel.