Guest Experience Manager Luxury Jobs
There are 8 guest experience manager luxury positions currently open.
Cheval Blanc
Housekeeping Manager
The Housekeeping Manager orchestrates guest-facing floor and public space operations at White 1921 Courchevel, an ultra-luxury 26-room boutique hotel operated by LVMH in the heart of the Courchevel alpine resort. Reporting to the Accommodation Manager, this role combines meticulous attention to detail with proactive guest anticipation to craft unforgettable mountain experiences. The successful candidate ensures every suite, guest corridor, and service area reflects the hotel's unwavering commitment to excellence through immaculate presentation, intelligent room systems management, and seamless team coordination.
Housekeeping Manager role at White 1921 Courchevel, LVMH's luxury alpine hotel. Lead housekeeping teams in France.
Hermès
In-Store Customer Experience Manager
Hermès seeks an In-Store Customer Experience Manager to lead the delivery of an exceptional and bespoke client journey at the Milan boutique. The Manager will oversee customer experience strategy, supervise both Welcome and Sales teams, and ensure every touchpoint reflects the Maison's commitment to excellence and hospitality. This leadership role combines strategic clienteling, operational excellence, and people management to foster a customer-centric culture aligned with Hermès values.
In-Store Customer Experience Manager at Hermès Milano boutique. Lead luxury retail customer experience and team.
Cheval Blanc
Majordome
Cheval Blanc St-Barth seeks an exceptional Majordome to orchestrate bespoke hospitality experiences for its most distinguished guests at this unique Caribbean palace resort. In this role, the successful candidate will coordinate all hotel departments—housekeeping, room service, concierge, and guest relations—to deliver seamless, highly personalized service that exceeds the brand's exacting standards of excellence. The Majordome will serve as the primary point of contact throughout each guest's stay, anticipating needs with discretion and reactivity while curating special touches, personalized gifts, and exceptional experiences that transform moments into lasting memories.
Majordome position at Cheval Blanc St-Barth in Saint Barthélemy. Orchestrate bespoke ultra-luxury hospitality experiences in the Caribbean.
Cheval Blanc
Duty Manager
Cheval Blanc St-Barth, the third maison in the Cheval Blanc collection since 2014, seeks an experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences. Based on Flamands Beach in Saint Barthélemy, this Caribbean palace comprises 61 oceanfront rooms, suites, and villas with tropical gardens, an exclusive Guerlain spa, and fine dining venues. The Duty Manager serves as a key operational leader, managing complex guest situations, conducting daily quality control, and driving innovative initiatives to enhance property performance and guest loyalty.
Cheval Blanc St-Barth seeks Duty Manager in Saint Barthélemy. Full-time luxury hospitality operations role overseeing daily property excellence and guest experience.
Cheval Blanc
Guest Experience Manager
Cheval Blanc St-Barth, the luxury Caribbean palace, seeks a Guest Experience Manager to ensure guest satisfaction and loyalty by orchestrating personalized stays, anticipating needs, and coordinating across all property departments. The role demands mastery of hospitality software, fluency in French and English, and minimum 5 years of experience in luxury guest services.
Cheval Blanc St-Barth seeks Guest Experience Manager in Saint Barthélemy to deliver luxury service excellence and personalized guest journeys.
Berluti
Hospitality Manager
Berluti is recruiting a Hospitality Manager to oversee its Namiki flagship lounge in Tokyo and to design bespoke VIP experiences for Very Important Clients. The role combines operational leadership, event curation and high‑touch clientelling; fluency in Japanese and English and extensive luxury hospitality management experience are required.
Berluti seeks a Hospitality Manager in Tokyo to lead the Namiki flagship lounge and curate exclusive VIP experiences.
Van Cleef & Arpels
Client Experience Manager
Lead and elevate the client experience at Van Cleef & Arpels’ Tokyo boutique by managing VIP relationships, clienteling strategy, private events and after‑sales service. The role combines hands‑on client work, team coaching and cross‑functional coordination to uphold maison standards.
Van Cleef & Arpels — Client Experience Manager in Tokyo. Lead VIP client relations, clienteling and boutique experience for the haute joaillerie maison.
Chanel
Hospitality Manager
Lead and manage hospitality and VIP services at Chanel’s 52 Champs-Élysées flagship. The Hospitality Manager will run a front-of-house team, design private client programmes and coordinate cross-functional partners to deliver exemplary brand service.
Chanel seeks a Hospitality Manager for its 52 Champs-Élysées flagship in Paris. Permanent full-time role leading VIP services and guest experience.