Guest Experience Manager Luxury Jobs
There are 9 guest experience manager luxury positions currently open.
Cheval Blanc
Director of Guest Relations
Cheval Blanc Paris, the ultra-luxury urban flagship of the LVMH Maison, seeks a Director of Guest Relations to serve as the trusted confidant and architect of bespoke experiences for its most distinguished clientele. This leadership role oversees the seamless orchestration of all guest-facing services—housekeeping, room service, concierge, and guest relations—ensuring each interaction reflects the Maison's hallmark of contemporary French hospitality and meticulous attention to detail. The successful candidate will personalize every aspect of the guest experience, anticipate needs with discretion, and cultivate an atmosphere of refined excellence throughout the 72-key residence.
Cheval Blanc Paris seeks Director of Guest Relations to lead luxury hospitality services for elite clientele in this prestigious LVMH flagship hotel.
Glenmorangie
Operations Manager
Ardbeg House on the Isle of Islay seeks an Operations Manager to oversee day-to-day operations, elevate the luxury guest experience, and deputise for the General Manager. This full-time, on-site role demands active participation in service delivery, team supervision, and brand advocacy for one of Scotland's most acclaimed Islay single malts.
Ardbeg House Operations Manager on Isle of Islay, Scotland. Luxury hospitality role overseeing guest experience and team at prestigious whisky venue.
Chandon
Hospitality Supervisor
Chandon Australia seeks an experienced Hospitality Supervisor to oversee daily front-of-house operations across multiple premium venues within its Brand Home in the Yarra Valley, including restaurant, lounge, tasting room, retail, and event spaces. This leadership role focuses on delivering seamless service, coaching high-performing teams, driving retail sales objectives, and maintaining operational excellence while representing Chandon's commitment to exceptional hospitality experiences.
Chandon Australia seeks a Hospitality Supervisor in Melbourne, Victoria to lead premium front-of-house operations in the Yarra Valley.
Cheval Blanc
Housekeeping Manager
The Housekeeping Manager orchestrates guest-facing floor and public space operations at White 1921 Courchevel, an ultra-luxury 26-room boutique hotel operated by LVMH in the heart of the Courchevel alpine resort. Reporting to the Accommodation Manager, this role combines meticulous attention to detail with proactive guest anticipation to craft unforgettable mountain experiences. The successful candidate ensures every suite, guest corridor, and service area reflects the hotel's unwavering commitment to excellence through immaculate presentation, intelligent room systems management, and seamless team coordination.
Housekeeping Manager role at White 1921 Courchevel, LVMH's luxury alpine hotel. Lead housekeeping teams in France.
Hermès
In-Store Customer Experience Manager
Hermès seeks an In-Store Customer Experience Manager to lead the delivery of an exceptional and bespoke client journey at the Milan boutique. The Manager will oversee customer experience strategy, supervise both Welcome and Sales teams, and ensure every touchpoint reflects the Maison's commitment to excellence and hospitality. This leadership role combines strategic clienteling, operational excellence, and people management to foster a customer-centric culture aligned with Hermès values.
In-Store Customer Experience Manager at Hermès Milano boutique. Lead luxury retail customer experience and team.
Cheval Blanc
Duty Manager
Cheval Blanc St-Barth, the third maison in the Cheval Blanc collection since 2014, seeks an experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences. Based on Flamands Beach in Saint Barthélemy, this Caribbean palace comprises 61 oceanfront rooms, suites, and villas with tropical gardens, an exclusive Guerlain spa, and fine dining venues. The Duty Manager serves as a key operational leader, managing complex guest situations, conducting daily quality control, and driving innovative initiatives to enhance property performance and guest loyalty.
Cheval Blanc St-Barth seeks Duty Manager in Saint Barthélemy. Full-time luxury hospitality operations role overseeing daily property excellence and guest experience.
Cheval Blanc
Guest Experience Manager
Cheval Blanc St-Barth, the luxury Caribbean palace, seeks a Guest Experience Manager to ensure guest satisfaction and loyalty by orchestrating personalized stays, anticipating needs, and coordinating across all property departments. The role demands mastery of hospitality software, fluency in French and English, and minimum 5 years of experience in luxury guest services.
Cheval Blanc St-Barth seeks Guest Experience Manager in Saint Barthélemy to deliver luxury service excellence and personalized guest journeys.
Van Cleef & Arpels
Client Experience Manager
Lead and elevate the client experience at Van Cleef & Arpels’ Tokyo boutique by managing VIP relationships, clienteling strategy, private events and after‑sales service. The role combines hands‑on client work, team coaching and cross‑functional coordination to uphold maison standards.
Van Cleef & Arpels — Client Experience Manager in Tokyo. Lead VIP client relations, clienteling and boutique experience for the haute joaillerie maison.
Chanel
Hospitality Manager
Lead and manage hospitality and VIP services at Chanel’s 52 Champs-Élysées flagship. The Hospitality Manager will run a front-of-house team, design private client programmes and coordinate cross-functional partners to deliver exemplary brand service.
Chanel seeks a Hospitality Manager for its 52 Champs-Élysées flagship in Paris. Permanent full-time role leading VIP services and guest experience.