Experience Manager Luxury Jobs
There are 7 experience manager luxury positions currently open.
Sephora
Stage Experience Lead
A supervisory retail position at a Sephora store in Calgary overseeing sales floor departments including Beauty, Skincare, Fragrance, and Haircare. The Stage Experience Lead ensures team execution of Sephora's selling model, manages client service delivery, coordinates in-store events, develops staff performance, and drives store business objectives.
Sephora hiring Stage Experience Lead in Calgary, Canada – full-time supervisory retail role managing sales departments with CAD$20–23.55/hr.
Chanel
Experience Analytics Manager
Chanel seeks an experienced Experience Analytics Manager to lead the development and implementation of advanced analytics frameworks that measure and optimize customer experience across retail and digital channels. This strategic role involves analyzing customer journeys, identifying enhancement opportunities, and translating complex data insights into actionable business recommendations for senior leadership in the Seoul market.
Chanel Experience Analytics Manager in Seoul – drive customer insights and omnichannel optimization for luxury retail.
Puig
Client Experience & Education Specialist
Rabanne seeks a Client Experience & Education Specialist to deliver exceptional customer engagement and brand education initiatives. This contract role focuses on enhancing the customer journey, facilitating product knowledge, and fostering meaningful interactions with the brand's clientele.
Rabanne contract position: Client Experience & Education Specialist to drive customer engagement and brand education initiatives.
Hermès
Client Experience Manager
Hermès seeks an experienced Client Experience Manager to join the Cadogan Place store in London, blending client experience excellence with relationship management. This hybrid role dedicates approximately 80% to cultivating in-store experiences grounded in Hermès' six guiding values—Welcome Simplicity, Inspiring Surprise, Bespoke Attention, Human Bonding, Story Sharing, and Heartfelt Generosity—whilst 20% supports long-term client relationship development through CRM initiatives. The role partners closely with Store Directors and the Head Office Client Experience team to ensure every touchpoint reflects authenticity, refinement, and human connection.
Hermès London Client Experience Manager role at Cadogan Place—lead store experience and client relationships in luxury retail.
Sephora
Services Manager, Stores
The Services Manager, Stores leads all services, classes, and events operations at a Sephora retail location, overseeing the Beauty, Skincare, and Fragrance Studio. This role manages daily studio operations, coordinates online reservations, supervises Beauty Advisors, develops team certifications, and maximizes service-driven sales while ensuring an elevated in-store client experience through innovation and strategic event management.
Sephora Canada hiring Services Manager, Stores in Burnaby, BC. Lead beauty studio operations, manage events, and develop teams. CAD$54,800–$68,500 annually.
Saks Global
Brand Experience Manager
The Brand Experience Manager develops and executes strategies to enhance customer engagement and brand perception across all luxury retail touchpoints. This role partners with retail operations, marketing, and creative teams to deliver cohesive brand experiences that drive customer loyalty and elevate the brand narrative in the marketplace.
Brand Experience Manager in Short Hills, NJ. Manage brand experience initiatives and customer engagement strategies for a luxury retailer.
Chanel
Experience Lead
The Experience Lead will define and deliver omnichannel customer journeys for Chanel in Seoul, leading cross‑functional initiatives that connect retail, digital and clienteling to enhance engagement and commercial performance while preserving brand standards.
Chanel in Seoul seeks an Experience Lead to own omnichannel customer journeys and elevate client interactions across retail and digital channels.