Experience Manager Luxury Jobs
There are 6 experience manager luxury positions currently open.
Hermès
Client Experience Manager
The Client Experience Manager shapes an exceptional in-store culture centred on Hermès' six guiding values: Welcome Simplicity, Inspiring Surprise, Bespoke Attention, Human Bonding, Story Sharing, and Heartfelt Generosity. Working with Boutique Directors and the Head Office Client Experience team, this role ensures every client touchpoint radiates authenticity and excellence whilst fostering an empowering environment for store team members. Responsibilities span orchestrating seamless client journeys, coaching teams to embody brand values, implementing CX tools and innovations, and championing a culture of genuine hospitality and care.
Hermès seeks Client Experience Manager for Harrods boutique in London. Lead in-store experience, team development, and CX strategy aligned with brand values.
A. Lange & Söhne
Senior Project Manager, Event Experience
A. Lange & Söhne, one of the world's most respected luxury watch manufacturers, seeks a Senior Project Manager to orchestrate bespoke, journey-driven event experiences for VICs, media, and key stakeholders. The successful candidate will oversee comprehensive project management of high-end live formats ranging from intimate exclusive gatherings to international productions, ensuring impeccable execution across all touchpoints while maintaining absolute fidelity to budget, timeline, and quality standards.
A. Lange & Söhne seeks a Senior Project Manager for Event Experience in Berlin to lead luxury VIP and media engagement formats with full creative and budgetary control.
Chanel
Assistant Manager, Experience
CHANEL seeks an Assistant Manager, Experience to lead and coach a team of sales professionals at its 57th Street Flagship Boutique in New York, embodying brand values and delivering personalized client experiences. The role demands a business leader with emotional intelligence who will drive boutique performance, foster team development, and represent the House of CHANEL authentically within the community through events and partnerships.
CHANEL Assistant Manager, Experience position at 57th Street Flagship Boutique in New York, NY. Lead boutique team, deliver client experiences, $105K–$110K annual base salary.
Sephora
Stage Experience Lead
A supervisory role at a Sephora store location in Toronto, responsible for overseeing all sales floor departments (Beauty, Skincare, Fragrance, Haircare) and ensuring the team executes Sephora's selling model with exceptional client service. The Stage Experience Lead directs performance assessments, manages in-store events, coaches team members on client feedback response, and drives sales performance through identifying and developing talented store leaders. This is a full-time, permanent position at a high-volume retail location.
Sephora Stage Experience Lead in Toronto – Full-time supervisory role managing sales floor operations and team development at a high-volume beauty retail location.
Gucci
Manager, Client Events
Gucci seeks a Manager of Client Events to oversee end-to-end planning, operational execution, and performance reporting of client-facing events across the Gucci Americas store network. This role encompasses festivities, store openings, and seasonal launch activations, with accountability for vendor management, budget oversight, cross-functional collaboration, and post-event analysis. The successful candidate will deliver elevated client experiences aligned with Gucci brand standards whilst supporting regional teams with event toolkits and execution best practices.
Gucci Manager, Client Events in New York – oversee luxury event planning, vendor management, and client activations across Americas. $81,000–$90,000 USD annually.
Van Cleef & Arpels
Event Manager
Van Cleef & Arpels seeks an experienced Event Manager to lead the Maison's international event portfolio across all product categories—High Jewelry, Jewelry, Watches, and Artistic Collaborations. Reporting to the International Visual Merchandising & Events Director, this position encompasses strategic planning, team leadership of approximately ten professionals, and operational oversight of large-scale international events. The successful candidate will ensure exceptional execution and aesthetic coherence across all event initiatives while fostering collaboration among internal teams, external partners, and global markets.
Event Manager at Van Cleef & Arpels, Paris. Lead international events across jewelry, watches, and artistic collaborations.