Customer Service Specialist Luxury Jobs – Page 2
There are 21 customer service specialist luxury positions currently open.
Hermès
Trilingual Customer Advisor
Hermès is seeking a trilingual customer advisor fluent in Italian, English, and French to join its European e-commerce entity and customer relations center in Paris. The role encompasses end-to-end management of customer relationships across e-commerce and retail touchpoints, delivering exceptional service through multiple channels including phone, email, and WhatsApp. The successful candidate will serve as a primary point of contact for European customers, managing order follow-up, providing comprehensive product information, and proactively driving customer engagement and loyalty initiatives.
Hermès seeks a trilingual customer advisor (Italian/English/French) in Paris for e-commerce and retail customer relations management.
Moët Hennessy
Customer Service Specialist
The Customer Service Specialist ensures a smooth, accurate, and efficient order-to-delivery process for the Netherlands operation, managing order entry, logistics coordination, issue resolution, and POSM inventory. The role interfaces daily with customers, transport partners, warehouse operations, and internal teams to maintain exceptional service standards from order placement through delivery.
Moët Hennessy seeks a Customer Service Specialist in Amsterdam, Netherlands to manage order processing, logistics coordination, and POSM inventory for the wines & spirits sector.
Kering Eyewear
After-Sales Specialist
Kering Eyewear seeks an After-Sales Specialist to support North American operations by coordinating repairs, warranty, and commercial returns flows in collaboration with logistics, customer service, and sales teams. The role requires ensuring compliance with corporate policies while delivering excellence in service delivery and managing warranty claims through CRM systems. The successful candidate will drive process improvements, guarantee quality standards, and provide technical eyewear support to internal and external customers.
Kering Eyewear After-Sales Specialist in Bridgewater, NJ – warranty, repairs, and returns coordination for luxury eyewear.
Swatch Group
Customer Service Specialist
The Customer Service Specialist will deliver premium client support for Swatch Group’s brands from the Miami office, handling inquiries, after‑sales cases, order tracking and coordination with technical service centres. The role requires strong customer orientation, meticulous recordkeeping and effective cross‑functional collaboration.
Swatch Group is hiring a Customer Service Specialist in Miami, USA to manage client inquiries and after‑sales support for its watch brands.
Rimowa
Client Services Advisor
Rimowa is hiring a bilingual (French/English) Client Services Advisor for its Long Island City support centre. The on‑site role supports ecommerce and after‑sales operations, using Salesforce and Genesys to manage repairs, fulfilment and omnichannel client enquiries. Compensation: $23–$26/hr.
Rimowa seeks a French‑speaking Client Services Advisor in Long Island City, Queens, NY — on‑site role supporting ecommerce and client care (USD $23–$26/hr).
Chanel
Customer Care Associate
The Customer Care Associate will provide high‑touch, multi‑channel client service for Chanel in Seoul, handling inquiries, after‑sales processes and CRM case management while liaising with boutiques and technical teams to ensure timely resolutions.
Chanel is hiring a Customer Care Associate in Seoul — client‑facing role managing inquiries, after‑sales service and CRM-driven client relationships.
Pomellato
Client Advisor
Pomellato seeks a Client Advisor in Ferno, Italy, to enhance client relations and promote brand values. The role involves managing customer needs and acting as a brand ambassador to maximize sales.
Join Pomellato in Ferno, Italy as a Client Advisor. Enhance client relations and promote brand values in a dynamic luxury environment.
Kering Eyewear
Customer Service Specialist
Kering Eyewear seeks a Customer Service Specialist in Shanghai to support order management, return operations, and customer data management. The role requires proficiency in SAP and Excel, excellent communication skills, and a detail-oriented approach. This position offers growth opportunities within a leading luxury eyewear company.
Join Kering Eyewear in Shanghai as a Customer Service Specialist. Contribute to a global luxury leader in a dynamic and inclusive environment.
Ginori 1735
Customer Service Specialist
Ginori 1735, part of the Kering luxury group, seeks a Customer Service Specialist in Sesto Fiorentino, Italy. The role involves managing order processing, supporting pre-sales activities, and handling customer complaints. Candidates should have prior experience, proficiency in Microsoft Office, and fluency in Italian and English. This position offers a chance to grow within a leading global luxury brand.
Join Ginori 1735 in Sesto Fiorentino, Italy, as a Customer Service Specialist. Be part of Kering's global luxury group, offering growth opportunities in a dynamic environment.