Customer Service Coordinator Luxury Jobs
There are 10 customer service coordinator luxury positions currently open.
LVMH
Customer Support Specialist
A luxury timepiece and jewelry company seeks an experienced and self-directed Customer Support Specialist to manage inbound inquiries, repair reception processing, and related administrative functions across multiple channels. The role requires extensive client interaction via phone and email, precision data entry into enterprise systems (SAP), and coordination with internal departments and Swiss headquarters. This position is ideal for service-oriented professionals with a track record in luxury hospitality or premium retail environments who possess strong communication skills and an innate understanding of affluent customer expectations.
LVMH Watches & Jewelry seeks an experienced Customer Support Specialist in Tokyo to manage phone and email inquiries, repair requests, and administrative operations.
LVMH
Customer Experience Coordinator
LVMH Beauty Korea seeks a Customer Experience Coordinator to manage and support customer interactions across omni-channel distribution platforms including Department Stores, Brand.com, and E-concession sites. The role emphasizes professional phone support capabilities while ensuring seamless resolution across email, Kakao Talk, and digital channels. The successful candidate will collaborate with the CX Specialist and Senior Leadership to optimize customer operations, resolve complex issues, and compile actionable insights for senior management.
LVMH Beauty Korea Customer Experience Coordinator in Seoul—manage omni-channel support with phone, email, and digital platforms.
Hermès
Seasonal Coordinator, Client Relations Center
Hermès seeks a Seasonal Client Relations Center Coordinator to support all aspects of the Hermès.com business and omnichannel service strategy. This three-month seasonal position, based at the New York corporate office, offers hands-on experience managing client inquiries across phone, email, and live chat while collaborating with US flagship boutiques to enhance the customer experience.
Hermès seeks a Seasonal Coordinator for its Client Relations Center in New York. Support omnichannel client inquiries via phone, email, and live chat for 3 months at $21/hour.
Richemont
Customer Contact Administrator
Richemont seeks a Customer Contact Administrator in Seoul to manage client inquiries, maintain comprehensive contact databases, and coordinate communications across multiple channels. The role supports the brand's customer relationship infrastructure, ensuring exceptional service delivery and seamless liaison between clientele and internal departments.
Richemont Customer Contact Administrator role in Seoul. Manage client communications, CRM systems, and customer relationships for luxury retail.
Kering Eyewear
Sales Support Specialist
Kering Eyewear seeks a Sales Support Specialist to maintain and enhance the luxury customer service experience supporting the North American Commercial Optical Sales Team. This maternity coverage role will manage Brand Ambassadors and Elite Customer accounts, oversee order-to-cash flows, coordinate sales events, and ensure compliance with agreed trade terms while maximizing business opportunities.
Sales Support Specialist maternity cover role at Kering Eyewear in Bridgewater, NJ. Support luxury optical sales with B2B account management and customer service expertise.
Richemont
After-Sales Service Assistant
Richemont seeks an apprentice after-sales service assistant in Paris to support the customer service and technical support operations. The role encompasses coordinating service requests, processing customer inquiries, and assisting with the administration of warranty and repair programs across the luxury goods portfolio.
Apprenticeship position with Richemont in Paris as an After-Sales Service Assistant. Support customer service operations for luxury goods.
Kering
After Sales Specialist
Kering seeks an After Sales Specialist to deliver exceptional customer service across its luxury retail operations in Korea, managing exchanges, repairs, returns, and credit processes. The role encompasses back-office coordination, quality control, vendor management, and continuous improvement of after-sales procedures across DOS stores, outlets, DFS, and e-commerce platforms. The specialist will work in a multilingual, multi-brand environment, reporting to the After Sales Supervisor.
Kering After Sales Specialist (9-month contract) in Seoul, managing customer service, repairs, and operations across luxury retail brands.
Richemont
Customer Service Administrator - Final Control
Richemont seeks a Customer Service Administrator to oversee final control operations and ensure exceptional service delivery standards. This role is responsible for managing customer inquiries, coordinating service workflows, and maintaining quality assurance protocols across the service operations function.
Richemont Customer Service Administrator position in Fort Worth offering final control and service operations oversight.
Richemont
Customer Service Coordinator
Customer Service Coordinator based in Fort Worth responsible for handling client enquiries, managing orders and repair cases, maintaining CRM records and coordinating with boutiques and service centres to ensure premium after‑sales service.
Richemont is hiring a Customer Service Coordinator in Fort Worth to manage client enquiries, order fulfilment and after‑sales support.
Chanel
After Sales Coordinator
Chanel seeks an After Sales Coordinator for the Westfield UTC boutique in San Diego to oversee repairs, alterations and post‑sale service workflows. The role requires coordination with ateliers and vendors, precise case management and delivery of exemplary client communication consistent with Chanel standards.
Chanel is hiring an After Sales Coordinator at Westfield UTC, San Diego to manage repairs, client aftercare and workshop coordination.