Customer Relationship Manager Luxury Jobs
There are 10 customer relationship manager luxury positions currently open.
Guerlain
CRM Executive
Guerlain is seeking a CRM Executive to support Customer Relationship Management initiatives and contribute to customer loyalty and retention programmes. The position involves supporting daily CRM activities including clienteling tools, member communications, campaign execution, and event coordination in collaboration with Retail, Marketing, IT, and Regional teams. This role offers an excellent opportunity for a detail-oriented professional who combines data-driven thinking with creative problem-solving within the luxury beauty sector.
Guerlain seeks a CRM Executive in Hong Kong to support customer loyalty initiatives, events, and CRM platform operations in luxury beauty.
Bvlgari
CRM Manager
Bulgari is seeking an experienced CRM Manager to lead customer relationship strategy across the UK region. The role encompasses developing and executing a comprehensive CRM strategy aligned with global headquarters guidance, managing customer lifecycle initiatives, segmentation, and multi-channel engagement campaigns. The successful candidate will mentor in-boutique CRM ambassadors, oversee budget management for boutique activities and client communication programs, and drive campaign performance through data-driven insights and optimization. Key responsibilities include designing customer lifecycle management strategies, managing customer database health, coordinating client events, and reporting on CRM KPIs to optimize brand visibility and client retention.
Bulgari CRM Manager in London: lead customer strategy, lifecycle management, and engagement initiatives. Full-time hybrid role for experienced CRM professional.
Tapestry
CRM Specialist
Tapestry seeks a CRM Specialist to support customer relationship management initiatives across its portfolio of luxury brands, including Coach and Kate Spade New York. The role combines strategic data stewardship with operational execution, leveraging customer insights to drive retention, engagement, and business growth in alignment with Tapestry's commitment to customer focus and results-driven excellence.
Tapestry Sydney: CRM Specialist role managing customer relationship systems for Coach and Kate Spade New York luxury brands.
Celine
CRM Manager
CELINE, a prestigious French luxury leather goods and couture house, seeks a CRM Manager to lead customer relationship management initiatives across North America. The role encompasses CRM campaign management, client analytics, database quality oversight, and cross-functional collaboration to strengthen client relationships and elevate customer experience. This position offers the opportunity to deepen expertise in luxury client behavior, omnichannel CRM strategy, and customer-centric decision-making within an iconic fashion house.
CELINE CRM Manager position in New York. Lead luxury customer relationship management strategies and analytics across North America; $105,000–$120,000 annually.
Omega
International CRM Manager
Omega seeks an International CRM Manager to strengthen its Customer Relationship Management team at the Biel headquarters. This role supports the prestigious Swiss watchmaker's commitment to precision, innovation, and client excellence across global markets. The successful candidate will drive CRM strategy and execution to enhance customer engagement and loyalty for this iconic brand with over 170 years of horological heritage.
Omega, Biel – International CRM Manager role strengthening customer relationship management for the iconic Swiss watchmaker.
Rolex
CRM Project Manager
Tudor, a prestige watchmaker owned by Rolex, seeks a CRM Project Manager to lead the deployment of its comprehensive customer relationship strategy. The successful candidate will oversee CRM system management, establish operational processes, and conduct customer data analytics to enhance client experience and support the brand's commercial objectives.
Tudor/Rolex seeks CRM Project Manager in Geneva. Manage customer relations strategy, oversee CRM systems, and drive data analytics.
Sephora
Senior CRM Manager
Sephora seeks a Senior CRM Manager to lead relationship marketing strategy, execution, and performance across a multi-country portfolio. The role involves managing a team of 2 CRM Campaign Experts, overseeing multi-channel campaign deployment in Adobe Campaign v8, and driving continuous performance optimization. The Senior CRM Manager will serve as a strategic partner to local markets, orchestrating end-to-end CRM planning while fostering a test-and-learn culture and advancing customer personalization capabilities.
Sephora Senior CRM Manager, Neuilly-sur-Seine, France | Lead CRM strategy and team across Europe, manage multi-channel campaigns in Adobe Campaign.
Pomellato
CRM Campaign Specialist
Pomellato seeks a CRM Campaign Specialist to drive global customer relationship management and clienteling initiatives from its Milan headquarters. This role encompasses campaign development, cross-channel execution, personalized client engagement, and performance analytics to strengthen long-term client relationships aligned with Pomellato's luxury positioning. The successful candidate will manage campaign calendars, coordinate with regional teams and external agencies, and optimize customer journeys through data-driven insights.
Pomellato seeks CRM Campaign Specialist in Milan to manage global customer engagement campaigns and clienteling initiatives.
Richemont
CRM Manager
Dunhill seeks a CRM Manager based in Tokyo to design and execute lifecycle and retention marketing programs across owned channels. The role requires a data-driven marketer with experience in premium retail, strong analytical skills and the ability to translate customer insight into high-impact campaigns.
Dunhill is hiring a CRM Manager in Tokyo to lead lifecycle and retention marketing for the luxury menswear brand.
Chaumet
Sales Ambassador
Chaumet seeks a Sales Ambassador in Shanghai to achieve sales targets, manage inventory, and provide exceptional customer service in the luxury watches and jewellery sector.
Join Chaumet in Shanghai as a Sales Ambassador, offering luxury watches and jewellery expertise. Full-time role in a prestigious environment.