Customer Relationship Manager Luxury Jobs
There are 12 customer relationship manager luxury positions currently open.
Boucheron
CRM Executive
The CRM Executive at Boucheron combines marketing strategy with advanced customer data management to enhance client relationships and drive brand loyalty. This role analyzes client preferences and behaviors to craft targeted marketing campaigns while maintaining a stellar customer experience across all touchpoints. The position reinforces Boucheron's image as a trendsetter by translating comprehensive client insights into compelling, personalized brand engagement.
Boucheron seeks a CRM Executive in Shanghai to drive customer loyalty through data-driven marketing and client insights.
TAG Heuer
CRM Executive
TAG Heuer seeks a strategic CRM Executive to manage customer relationships and drive engagement across digital platforms in the South Korea market. The role encompasses developing and implementing CRM initiatives to enhance customer satisfaction, loyalty, and retention, with responsibility for data analysis, customer segmentation, platform management, and cross-functional collaboration. Reporting to the Retail Director, this position requires deep expertise in the Korean luxury watch and jewelry sector, combined with analytical rigor and creative strategic thinking.
CRM Executive at TAG Heuer Seoul – luxury watches. Hybrid role managing customer engagement, Salesforce, and digital marketing strategies.
Loewe
CRM Manager
LOEWE seeks a CRM Manager for Southeast Asia and Oceania to design and execute data-driven client engagement strategies that enhance loyalty and elevate the end-to-end client experience across the region. This role drives impactful CRM and clienteling initiatives, manages the quality and effectiveness of the regional client database, oversees the rollout of clienteling practices across retail channels, and orchestrates client-centric activations aligned with commercial and brand moments. The position reports to the Managing Director, SEAO, and operates within a permanent, full-time structure.
LOEWE seeks a CRM Manager for Singapore to lead data-driven client engagement strategies across Southeast Asia and Oceania.
Guerlain
CRM Executive
Guerlain is seeking a CRM Executive to support Customer Relationship Management initiatives and contribute to customer loyalty and retention programmes. The position involves supporting daily CRM activities including clienteling tools, member communications, campaign execution, and event coordination in collaboration with Retail, Marketing, IT, and Regional teams. This role offers an excellent opportunity for a detail-oriented professional who combines data-driven thinking with creative problem-solving within the luxury beauty sector.
Guerlain seeks a CRM Executive in Hong Kong to support customer loyalty initiatives, events, and CRM platform operations in luxury beauty.
Bvlgari
CRM Manager
Bulgari is seeking an experienced CRM Manager to lead customer relationship strategy across the UK region. The role encompasses developing and executing a comprehensive CRM strategy aligned with global headquarters guidance, managing customer lifecycle initiatives, segmentation, and multi-channel engagement campaigns. The successful candidate will mentor in-boutique CRM ambassadors, oversee budget management for boutique activities and client communication programs, and drive campaign performance through data-driven insights and optimization. Key responsibilities include designing customer lifecycle management strategies, managing customer database health, coordinating client events, and reporting on CRM KPIs to optimize brand visibility and client retention.
Bulgari CRM Manager in London: lead customer strategy, lifecycle management, and engagement initiatives. Full-time hybrid role for experienced CRM professional.
Puig
CRM & Clienteling Manager
Puig seeks an experienced CRM & Clienteling Manager to develop and execute customer relationship strategies for its prestige and niche brands across the DACH region. This role involves advancing CRM and clienteling initiatives across all customer touchpoints, leveraging data-driven insights to optimize customer journeys, and supporting retail teams in delivering exceptional customer experiences. The position collaborates closely with local and international stakeholders across retail, brand, commercial, and consumer engagement teams to implement best practices and drive business growth.
Puig seeks CRM & Clienteling Manager in Hamburg to develop customer strategies for prestige brands including Jean Paul Gaultier, Rabanne, and Carolina Herrera.
Celine
CRM Manager
CELINE, a prestigious French luxury leather goods and couture house, seeks a CRM Manager to lead customer relationship management initiatives across North America. The role encompasses CRM campaign management, client analytics, database quality oversight, and cross-functional collaboration to strengthen client relationships and elevate customer experience. This position offers the opportunity to deepen expertise in luxury client behavior, omnichannel CRM strategy, and customer-centric decision-making within an iconic fashion house.
CELINE CRM Manager position in New York. Lead luxury customer relationship management strategies and analytics across North America; $105,000–$120,000 annually.
Rolex
CRM Project Manager
Tudor, a prestige watchmaker owned by Rolex, seeks a CRM Project Manager to lead the deployment of its comprehensive customer relationship strategy. The successful candidate will oversee CRM system management, establish operational processes, and conduct customer data analytics to enhance client experience and support the brand's commercial objectives.
Tudor/Rolex seeks CRM Project Manager in Geneva. Manage customer relations strategy, oversee CRM systems, and drive data analytics.
Sephora
Senior CRM Manager
Sephora seeks a Senior CRM Manager to lead relationship marketing strategy, execution, and performance across a multi-country portfolio. The role involves managing a team of 2 CRM Campaign Experts, overseeing multi-channel campaign deployment in Adobe Campaign v8, and driving continuous performance optimization. The Senior CRM Manager will serve as a strategic partner to local markets, orchestrating end-to-end CRM planning while fostering a test-and-learn culture and advancing customer personalization capabilities.
Sephora Senior CRM Manager, Neuilly-sur-Seine, France | Lead CRM strategy and team across Europe, manage multi-channel campaigns in Adobe Campaign.
Pomellato
CRM Campaign Specialist
Pomellato seeks a CRM Campaign Specialist to drive global customer relationship management and clienteling initiatives from its Milan headquarters. This role encompasses campaign development, cross-channel execution, personalized client engagement, and performance analytics to strengthen long-term client relationships aligned with Pomellato's luxury positioning. The successful candidate will manage campaign calendars, coordinate with regional teams and external agencies, and optimize customer journeys through data-driven insights.
Pomellato seeks CRM Campaign Specialist in Milan to manage global customer engagement campaigns and clienteling initiatives.
Alfred Dunhill
CRM Manager
Alfred Dunhill seeks an experienced CRM Manager to design and execute sophisticated client experience strategies aligned with the brand's aesthetic. The role combines data-driven insights with creative sensibility to drive client lifetime value, leading clienteling efforts across retail channels. Reporting during a critical growth phase, the successful candidate will redefine CRM frameworks, optimize data infrastructure, and provide strategic support to retail staff whilst deepening engagement with the brand's most valuable clientele.
CRM Manager at Alfred Dunhill Tokyo—lead luxury client experience strategy with Salesforce and Power BI expertise.
Chaumet
Sales Ambassador
Chaumet seeks a Sales Ambassador in Shanghai to achieve sales targets, manage inventory, and provide exceptional customer service in the luxury watches and jewellery sector.
Join Chaumet in Shanghai as a Sales Ambassador, offering luxury watches and jewellery expertise. Full-time role in a prestigious environment.