Customer Experience Supervisor Luxury Jobs
There are 17 customer experience supervisor luxury positions currently open.
Burberry
Floor Supervisor
Burberry seeks a Floor Supervisor to oversee daily sales operations at the San Francisco Premium Outlet location. The role involves supervising a sales team, ensuring exceptional customer experiences aligned with brand standards, coaching staff on selling techniques, and driving achievement of sales goals and KPIs. The supervisor will manage customer flow, develop team talent, enforce company policies, and support store management in delivering the Burberry Experience across all client interactions.
Floor Supervisor position at Burberry San Francisco Premium Outlet. Oversee sales team, deliver brand experience, achieve KPIs. $29–$31/hr.
Sephora
Team Lead, Customer Experience
An interim Part-Time Team Lead for Customer Experience at Sephora's Boucherville location, responsible for leading and motivating the store team to deliver exceptional customer service and exceed sales objectives. The role encompasses team coaching, product expertise development, staff training on loyalty programs and brand initiatives, visual merchandising, inventory management, and fostering an inclusive workplace culture. Flexible scheduling required, including peak retail periods (evenings, weekends, and holidays).
Sephora seeks an interim Part-Time Team Lead for Customer Experience in Boucherville, QC. Lead retail teams, drive sales, and build customer loyalty.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to lead retail operations at its Ala Moana location and drive sales performance through strategic team leadership and exceptional customer engagement. The role combines operational oversight—including key opening and closing responsibilities—with mentorship of sales associates, styling consultation, and cultivation of lasting client relationships. The successful candidate will balance personal sales achievement with team development in a fast-paced, creative retail environment.
Michael Kors Sales Supervisor role in Honolulu—lead retail operations, manage team, and drive customer engagement. $20–$24/hr.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor in Mishawaka, IN to lead the sales floor, coach associates, execute opening/closing duties and deliver exceptional clienteling. The role requires a minimum of 2 years' retail experience, flexible availability and authorization to work in the U.S.
Michael Kors is hiring a Sales Supervisor in Mishawaka, IN — lead store sales, coach the team and drive clienteling for the Michael Kors store.
Sephora
Customer Experience Team Lead
Lead an assigned Sephora 'world' on the sales floor, ensure flawless execution of the Sephora sales model, coach and develop the team, support in-store events and drive revenue. Position pays CA$21.10–26.40 per hour and requires at least three years' supervisory retail experience.
Sephora Canada (Montreal) hiring Customer Experience Team Lead to supervise the sales floor and deliver exceptional client service.
Tapestry
Assistant Store Leader
The Assistant Store Leader partners with the Store Leader to maximize store productivity and profitability through people leadership, omni-channel selling and operational rigor. This role leads client experience, coaches the team, manages store operations and supports merchandising and visual standards in Vaughan Mills.
Kate Spade New York — Assistant Store Leader in Vaughan, Ontario. Lead retail teams, drive omni-channel sales and ensure operational excellence.
Rimowa
Store Supervisor
RIMOWA seeks a Store Supervisor based at La Rinascente, Milan to lead store operations, coach the sales team and deliver outstanding client experiences. This full‑time, on‑site permanent role requires luxury retail experience, people management skills and fluency in Italian and English.
RIMOWA Store Supervisor — Milan, Italy. Lead store operations and client experience at La Rinascente for RIMOWA.
Hermès
Client Relations Supervisor
The Client Relations Supervisor will lead and develop front-line ambassadors in Hermès' Client Relations Center at the New York corporate office, overseeing omnichannel contact volume, QA, escalations, coaching and KPI-driven improvements. Requires 3+ years contact center or client service experience and flexible weekend availability.
Hermès — Client Relations Supervisor in Manhattan, NY. Lead CRC omnichannel operations, QA and frontline coaching to deliver the Maison's high‑touch eCommerce service.
Burberry
Assistant Store Manager
Assistant Store Manager in Sydney to support the Store Manager in driving category sales, coaching the sales team, managing customer flow and leading the in-store digital experience for Burberry.
Burberry — Assistant Store Manager in Sydney. Support store leadership, coach teams, and deliver exceptional client experiences in a luxury retail environment.
Saks OFF 5TH
Customer Experience Lead
Saks OFF 5TH is hiring a Customer Experience Lead in Garden City, NY to supervise cashiering and front‑of‑house operations, coach selling associates using Connected Coaching, maintain merchandising standards and drive loyalty enrollments including SaksFirst. The role requires supervisory retail experience and flexible availability for peak hours.
Saks OFF 5TH in Garden City, NY seeks a Customer Experience Lead to supervise front‑of‑house operations and drive sales and client service.
Burberry
Service Lead
The Service Lead supervises daily sales-floor operations in Charlotte, ensuring exceptional client service, coaching associates to achieve sales KPIs and managing transactions and escalations in the absence of store management. Hourly base pay at commencement typically ranges from $20.00 to $21.50.
Burberry seeks a Service Lead in Charlotte, NC to supervise the sales floor, coach associates and deliver the Burberry Experience.
Coach
Lead Supervisor II
Coach seeks a part-time Lead Supervisor II for the Quaker Bridge Mall store in Lawrenceville, NJ. The role leads the sales floor, coaches and develops the team, drives KPIs, supports recruiting and enforces operational standards. Base pay range: $16.00–$24.75/hr.
Coach is hiring a Lead Supervisor II in Lawrenceville, New Jersey (Quaker Bridge Mall) — part-time retail leadership role at Coach.