Customer Experience Supervisor Luxury Jobs
There are 20 customer experience supervisor luxury positions currently open.
Burberry
Service Lead
Burberry seeks an experienced Service Lead to deliver daily floor supervision of its sales team, ensuring premium customer experiences and driving sales performance. This role combines real-time coaching and performance management with operational accountability, requiring the candidate to orchestrate seamless client interactions whilst mentoring sales associates to achieve KPIs and embody the Burberry Experience.
Burberry Service Lead in Bellevue, WA – supervise sales team and deliver premium customer experiences at $25–$26.75/hr.
Burberry
Service Lead
Burberry seeks a Service Lead to provide daily floor supervision of the sales team, ensuring exceptional customer experiences while driving sales goal attainment and delivering real-time performance coaching. The role combines hands-on team leadership with direct customer engagement, requiring the incumbent to maintain high service standards, coach associates through sales transactions, and ensure adherence to the Burberry Experience brand standards across all client interactions.
Burberry Service Lead in Chicago, Illinois — supervise sales team, drive customer experiences, and deliver coaching for KPI achievement in luxury retail.
Sephora
Team Lead, Customer Experience
Sephora Canada seeks an experienced Team Lead for Customer Experience to supervise all beauty categories across the sales floor of the Mirabel Premium location. This role involves ensuring consistent execution of Sephora's sales model, maintaining exceptional customer service standards, managing team performance and development, and driving store sales objectives. The successful candidate will oversee beauty, skincare, fragrance, and haircare departments while fostering innovation in customer interactions and supporting in-store events.
Sephora Canada: Team Lead, Customer Experience in Mirabel, QC. Lead beauty sales floor operations and manage high-performing teams in full-time permanent role.
Loewe
Customer Experience Team Leader
The Customer Experience Team Leader serves as a bridge between the customer advisory team and store operations, ensuring service excellence while fostering team development and business performance. This role combines frontline customer service with operational insights, focusing on the complete customer journey, process optimization, and performance monitoring across all service touchpoints.
LOEWE Customer Experience Team Leader position in Beijing. Lead service excellence, team development, and operations for luxury retail.
Coach
Retail Supervisor
Coach seeks an experienced Retail Supervisor to lead the sales floor at its Rotterdam location, driving exceptional customer experiences and team performance. The ideal candidate will model Coach's selling and service standards, manage omni-channel and virtual selling initiatives, and mentor team members while maintaining strong operational and financial accountability. This role reports to store management and requires proficiency with retail systems, POS technology, and clienteling platforms.
Coach Retail Supervisor position in Rotterdam, Netherlands—lead sales team, drive customer experience, and manage omni-channel retail operations.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to lead retail operations at its Cabazon location. The role combines personal sales achievement with team leadership, requiring the supervisor to drive store sales goals while mentoring staff and maintaining visual merchandising standards. The position encompasses keyholder responsibilities, inventory management, and the cultivation of premium customer experiences through styling expertise and brand ambassadorship.
Michael Kors Sales Supervisor role in Cabazon, CA. Lead retail team, drive sales, and maintain visual standards. Full-time, up to $24/hr.
Michael Kors
Sales Supervisor
Michael Kors seeks an experienced Sales Supervisor to join its retail team in the Greater Atlanta area. The successful candidate will supervise store operations, mentor team members, and drive sales results while maintaining the highest standards of customer service and brand representation. This is an ideal opportunity for a self-motivated fashion enthusiast with strong leadership capabilities to grow within a dynamic retail environment.
Michael Kors seeks Sales Supervisor in Greater Atlanta. Lead retail team, drive sales goals, and deliver exceptional customer experiences.
Sephora
Team Lead, Customer Experience
The Team Lead, Customer Experience supervises all sales categories within a Sephora retail store, including beauty, skincare, fragrance, and haircare departments. The incumbent ensures all team members execute Sephora's sales model correctly, deliver exceptional customer service, and help the store meet and exceed business objectives. Responsibilities include managing customer experience, training staff on customer interaction technologies, organizing in-store events, evaluating team performance, and demonstrating strong business acumen.
Team Lead, Customer Experience at Sephora Montreal – CAD 21.10–26.40/hr, full-time permanent role.
Burberry
Service Lead
Burberry seeks an experienced Service Lead to oversee daily floor supervision of the sales team at its Vancouver flagship location. The successful candidate will drive sales goal attainment while delivering real-time performance coaching to ensure consistent delivery of the premium Burberry Experience. This role requires hands-on leadership of customer-facing associates, resolution of customer service inquiries, and active mentorship of team members to elevate overall selling performance.
Burberry Service Lead in Vancouver, BC – Supervise sales floor, coach associates, and drive the Burberry Experience to achieve retail excellence.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to lead retail operations and drive sales performance at the Forum Shops location in Las Vegas. The role encompasses store management duties, team supervision, customer relationship building, and adherence to operational standards in a fast-paced luxury retail environment. The successful candidate will balance personal sales targets with team leadership, fostering exceptional customer experiences while ensuring compliance with scheduling and merchandising protocols.
Michael Kors hiring Sales Supervisor in Las Vegas, NV. Lead retail team, drive sales, and deliver exceptional customer experiences at the Forum Shops.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to lead retail operations at the Orange outlet location. The role combines personal sales achievement with team leadership, requiring the successful candidate to drive store sales goals while maintaining exceptional customer service standards and supervising team performance. The position demands flexibility to work retail hours including weekends and holidays in a fast-paced, dynamic environment.
Michael Kors seeks a part-time Sales Supervisor in Orange, CA to lead retail operations, drive sales, and manage team performance in a luxury outlet environment.
Kate Spade
Retail Supervisor
The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor and consistently elevates service, selling behaviors, and operational excellence.
Kate Spade Retail Supervisor in Farmington, Connecticut. Lead sales team and drive customer experience with coaching, operations, and KPI management.