Customer Experience Supervisor Luxury Jobs
There are 13 customer experience supervisor luxury positions currently open.
Hermès
Client Relations Supervisor
The Client Relations Supervisor will lead and develop front-line ambassadors in Hermès' Client Relations Center at the New York corporate office, overseeing omnichannel contact volume, QA, escalations, coaching and KPI-driven improvements. Requires 3+ years contact center or client service experience and flexible weekend availability.
Hermès — Client Relations Supervisor in Manhattan, NY. Lead CRC omnichannel operations, QA and frontline coaching to deliver the Maison's high‑touch eCommerce service.
Burberry
Assistant Store Manager
Assistant Store Manager in Sydney to support the Store Manager in driving category sales, coaching the sales team, managing customer flow and leading the in-store digital experience for Burberry.
Burberry — Assistant Store Manager in Sydney. Support store leadership, coach teams, and deliver exceptional client experiences in a luxury retail environment.
Saks OFF 5TH
Customer Experience Lead
Saks OFF 5TH is hiring a Customer Experience Lead in Garden City, NY to supervise cashiering and front‑of‑house operations, coach selling associates using Connected Coaching, maintain merchandising standards and drive loyalty enrollments including SaksFirst. The role requires supervisory retail experience and flexible availability for peak hours.
Saks OFF 5TH in Garden City, NY seeks a Customer Experience Lead to supervise front‑of‑house operations and drive sales and client service.
Burberry
Service Lead
The Service Lead supervises daily sales-floor operations in Charlotte, ensuring exceptional client service, coaching associates to achieve sales KPIs and managing transactions and escalations in the absence of store management. Hourly base pay at commencement typically ranges from $20.00 to $21.50.
Burberry seeks a Service Lead in Charlotte, NC to supervise the sales floor, coach associates and deliver the Burberry Experience.
Burberry
Service Lead
Burberry seeks a Service Lead in Vancouver to supervise the sales floor, provide in‑moment and formal coaching, manage customer flow and support store leadership with transactional authorisations and daily operations. The role requires strong POS proficiency, experience with Apple mobile devices and 1–2 years of supervisory retail experience.
Burberry is hiring a Service Lead in Vancouver, Canada to supervise the sales floor, coach associates and deliver exceptional customer experiences.
Burberry
Service Lead
The Service Lead will supervise the sales floor at Burberry Dunsmuir Street in Vancouver, coaching associates to deliver the Burberry Experience, drive KPIs and manage customer flow. The role requires hands-on leadership, POS proficiency and 1–2 years of retail supervisory experience.
Burberry is hiring a Service Lead in Vancouver (Dunsmuir Street) to supervise the sales floor and deliver exceptional client experiences.
Coach
Lead Supervisor II
Coach seeks a part-time Lead Supervisor II for the Quaker Bridge Mall store in Lawrenceville, NJ. The role leads the sales floor, coaches and develops the team, drives KPIs, supports recruiting and enforces operational standards. Base pay range: $16.00–$24.75/hr.
Coach is hiring a Lead Supervisor II in Lawrenceville, New Jersey (Quaker Bridge Mall) — part-time retail leadership role at Coach.
Coach
Lead Supervisor
Part-time Lead Supervisor for Coach at Broadway Square, Tyler, TX. The role leads the sales floor, coaches and develops the retail team, executes company initiatives, analyzes sales performance and supports clienteling. Requires 1+ year lead supervisory retail experience and the ability to lift up to 50 lbs.
Coach — Tyler, Texas | Lead Supervisor (part-time). Lead the sales floor, coach teams and drive KPIs for an elevated customer experience.
Michael Kors
Sales Supervisor
Part-time Sales Supervisor for Michael Kors in Gonzales, LA responsible for supervising sales staff, driving store sales, executing opening/closing duties and delivering exceptional customer experiences. Must be authorized to work in the U.S., fluent in English and available for flexible retail hours.
Michael Kors Sales Supervisor (part-time) in Gonzales, LA — lead sales team, coach styling, and drive retail performance.
Coach
Lead Supervisor
The Lead Supervisor will provide hands‑on leadership on the sales floor, drive sales and KPIs, coach and develop store staff, manage clienteling and support full store operations. This full‑time role requires retail supervisory experience and the ability to perform light physical duties. Base pay range: $17.00–$27.75/hr.
Coach is hiring a Lead Supervisor in Charlotte, North Carolina — lead the sales floor, coach teams and drive KPIs at the Coach Charlotte store.
Kate Spade
Assistant Retail Manager
The Assistant Store Leader will support the Store Leader in achieving sales targets, coaching the sales team, overseeing store operations and ensuring exemplary client service in a fast‑paced, design‑led retail environment.
Kate Spade in New York seeks an Assistant Store Leader to drive sales, coach the team and deliver exceptional luxury client experiences.
Kate Spade
Boutique Supervisor
Kate Spade seeks a Store Supervisor to lead daily boutique operations in New York, coach sales teams, uphold visual and service standards, and drive sales performance. The role requires retail supervisory experience and a focus on luxury customer service.
Kate Spade New York — Store Supervisor in New York. Lead boutique operations, coach teams and deliver luxury client experiences.