Customer Experience Supervisor Luxury Jobs
There are 17 customer experience supervisor luxury positions currently open.
Sephora
Team Lead, Customer Experience
The Team Lead, Customer Experience supervises all sales categories within a Sephora retail store, including beauty, skincare, fragrance, and haircare departments. The incumbent ensures all team members execute Sephora's sales model correctly, deliver exceptional customer service, and help the store meet and exceed business objectives. Responsibilities include managing customer experience, training staff on customer interaction technologies, organizing in-store events, evaluating team performance, and demonstrating strong business acumen.
Team Lead, Customer Experience at Sephora Montreal – CAD 21.10–26.40/hr, full-time permanent role.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to drive retail performance and lead customer engagement across a fast-paced, fashion-forward store environment. The role combines operational oversight, team supervision, and personal sales excellence, with responsibilities including store opening and closing duties, staff coaching, and building enduring customer relationships through trend knowledge and styling expertise. The successful candidate will balance personal sales targets with mentorship of the sales team while embodying the Michael Kors brand ethos.
Michael Kors Sales Supervisor position in Columbia, SC. Lead retail team and drive sales in luxury fashion environment.
Kate Spade
Supervisor I
Kate Spade New York seeks a Supervisor I to lead retail operations and drive sales excellence at its Birch Run Premium Outlets location. This role combines floor supervision, team coaching, and client relationship management to create a customer-first environment while maintaining operational standards, inventory integrity, and compliance. The Supervisor will drive personal and team sales performance, model brand service behaviors, support staff development, and lead omni-channel selling initiatives.
Kate Spade New York Supervisor I in Birch Run, Michigan—lead retail sales, client relations, and team development in premium fashion retail.
Burberry
Service Lead
Burberry seeks an experienced Service Lead to oversee daily floor supervision of the sales team at its Vancouver flagship location. The successful candidate will drive sales goal attainment while delivering real-time performance coaching to ensure consistent delivery of the premium Burberry Experience. This role requires hands-on leadership of customer-facing associates, resolution of customer service inquiries, and active mentorship of team members to elevate overall selling performance.
Burberry Service Lead in Vancouver, BC – Supervise sales floor, coach associates, and drive the Burberry Experience to achieve retail excellence.
Burberry
Service Lead
Burberry seeks a Service Lead to provide daily floor supervision of its sales team at the Citadel Outlets location, ensuring exceptional customer experiences while driving sales goal attainment. The role involves real-time performance coaching, team motivation, and delivering the full Burberry Experience through consistent quality standards and mentorship of sales associates.
Burberry Service Lead position in Los Angeles, California. Supervise sales team, drive customer experience and achieve sales goals. Base salary $27–$29/hr.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to lead retail operations and drive sales performance at the Forum Shops location in Las Vegas. The role encompasses store management duties, team supervision, customer relationship building, and adherence to operational standards in a fast-paced luxury retail environment. The successful candidate will balance personal sales targets with team leadership, fostering exceptional customer experiences while ensuring compliance with scheduling and merchandising protocols.
Michael Kors hiring Sales Supervisor in Las Vegas, NV. Lead retail team, drive sales, and deliver exceptional customer experiences at the Forum Shops.
Michael Kors
Sales Supervisor
Michael Kors seeks a Sales Supervisor to lead retail operations at the Orange outlet location. The role combines personal sales achievement with team leadership, requiring the successful candidate to drive store sales goals while maintaining exceptional customer service standards and supervising team performance. The position demands flexibility to work retail hours including weekends and holidays in a fast-paced, dynamic environment.
Michael Kors seeks a part-time Sales Supervisor in Orange, CA to lead retail operations, drive sales, and manage team performance in a luxury outlet environment.
Kate Spade
Retail Supervisor
The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor and consistently elevates service, selling behaviors, and operational excellence.
Kate Spade Retail Supervisor in Farmington, Connecticut. Lead sales team and drive customer experience with coaching, operations, and KPI management.
Sephora
Team Lead, Customer Experience
An interim Part-Time Team Lead for Customer Experience at Sephora's Boucherville location, responsible for leading and motivating the store team to deliver exceptional customer service and exceed sales objectives. The role encompasses team coaching, product expertise development, staff training on loyalty programs and brand initiatives, visual merchandising, inventory management, and fostering an inclusive workplace culture. Flexible scheduling required, including peak retail periods (evenings, weekends, and holidays).
Sephora seeks an interim Part-Time Team Lead for Customer Experience in Boucherville, QC. Lead retail teams, drive sales, and build customer loyalty.
Sephora
Customer Experience Team Lead
Lead an assigned Sephora 'world' on the sales floor, ensure flawless execution of the Sephora sales model, coach and develop the team, support in-store events and drive revenue. Position pays CA$21.10–26.40 per hour and requires at least three years' supervisory retail experience.
Sephora Canada (Montreal) hiring Customer Experience Team Lead to supervise the sales floor and deliver exceptional client service.
Hermès
Client Relations Supervisor
The Client Relations Supervisor will lead and develop front-line ambassadors in Hermès' Client Relations Center at the New York corporate office, overseeing omnichannel contact volume, QA, escalations, coaching and KPI-driven improvements. Requires 3+ years contact center or client service experience and flexible weekend availability.
Hermès — Client Relations Supervisor in Manhattan, NY. Lead CRC omnichannel operations, QA and frontline coaching to deliver the Maison's high‑touch eCommerce service.
Saks OFF 5TH
Customer Experience Lead
Saks OFF 5TH is hiring a Customer Experience Lead in Garden City, NY to supervise cashiering and front‑of‑house operations, coach selling associates using Connected Coaching, maintain merchandising standards and drive loyalty enrollments including SaksFirst. The role requires supervisory retail experience and flexible availability for peak hours.
Saks OFF 5TH in Garden City, NY seeks a Customer Experience Lead to supervise front‑of‑house operations and drive sales and client service.