Customer Experience Supervisor Luxury Jobs
There are 15 customer experience supervisor luxury positions currently open.
Sephora
Sales Supervisor
Sephora seeks a Sales Supervisor for its São Paulo location to support store management, oversee customer service operations, and lead team performance. The role encompasses direct responsibility for staffing, process compliance, financial performance, and HR functions within the assigned department. The successful candidate will uphold Sephora's brand culture and service standards while ensuring operational profitability and strategic alignment.
Sales Supervisor role at Sephora São Paulo. Lead retail operations, manage teams, and deliver exceptional customer service in a dynamic beauty retail environment.
Sephora
Team Lead, Customer Experience
Sephora Canada seeks a Team Lead for Customer Experience to supervise all beauty worlds within a retail location and ensure exceptional customer service delivery. The incumbent will oversee team execution of Sephora's sales model, manage customer feedback, drive innovation through technology adoption, coordinate in-store events, and evaluate team performance. The role requires leading a team to exceed sales targets and deliver outstanding customer experiences across beauty, skincare, fragrance, and haircare categories.
Team Lead, Customer Experience at Sephora Canada in La Salle, QC. Lead beauty retail teams and drive exceptional customer service. CAD $21.10–$26.40/hr.
Kate Spade
Retail Supervisor
The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor and consistently elevates service, selling behaviors, and operational excellence.
Kate Spade Retail Supervisor in Farmington, Connecticut. Lead sales team and drive customer experience with coaching, operations, and KPI management.
Burberry
Floor Supervisor
Burberry seeks a Floor Supervisor to oversee daily sales operations at the San Francisco Premium Outlet location. The role involves supervising a sales team, ensuring exceptional customer experiences aligned with brand standards, coaching staff on selling techniques, and driving achievement of sales goals and KPIs. The supervisor will manage customer flow, develop team talent, enforce company policies, and support store management in delivering the Burberry Experience across all client interactions.
Floor Supervisor position at Burberry San Francisco Premium Outlet. Oversee sales team, deliver brand experience, achieve KPIs. $29–$31/hr.
Sephora
Team Lead, Customer Experience
An interim Part-Time Team Lead for Customer Experience at Sephora's Boucherville location, responsible for leading and motivating the store team to deliver exceptional customer service and exceed sales objectives. The role encompasses team coaching, product expertise development, staff training on loyalty programs and brand initiatives, visual merchandising, inventory management, and fostering an inclusive workplace culture. Flexible scheduling required, including peak retail periods (evenings, weekends, and holidays).
Sephora seeks an interim Part-Time Team Lead for Customer Experience in Boucherville, QC. Lead retail teams, drive sales, and build customer loyalty.
Tapestry
Assistant Store Leader
The Assistant Store Leader partners with the Store Leader to maximize store productivity and profitability through people leadership, omni-channel selling and operational rigor. This role leads client experience, coaches the team, manages store operations and supports merchandising and visual standards in Vaughan Mills.
Kate Spade New York — Assistant Store Leader in Vaughan, Ontario. Lead retail teams, drive omni-channel sales and ensure operational excellence.
Hermès
Client Relations Supervisor
The Client Relations Supervisor will lead and develop front-line ambassadors in Hermès' Client Relations Center at the New York corporate office, overseeing omnichannel contact volume, QA, escalations, coaching and KPI-driven improvements. Requires 3+ years contact center or client service experience and flexible weekend availability.
Hermès — Client Relations Supervisor in Manhattan, NY. Lead CRC omnichannel operations, QA and frontline coaching to deliver the Maison's high‑touch eCommerce service.
Burberry
Assistant Store Manager
Assistant Store Manager in Sydney to support the Store Manager in driving category sales, coaching the sales team, managing customer flow and leading the in-store digital experience for Burberry.
Burberry — Assistant Store Manager in Sydney. Support store leadership, coach teams, and deliver exceptional client experiences in a luxury retail environment.
Saks OFF 5TH
Customer Experience Lead
Saks OFF 5TH is hiring a Customer Experience Lead in Garden City, NY to supervise cashiering and front‑of‑house operations, coach selling associates using Connected Coaching, maintain merchandising standards and drive loyalty enrollments including SaksFirst. The role requires supervisory retail experience and flexible availability for peak hours.
Saks OFF 5TH in Garden City, NY seeks a Customer Experience Lead to supervise front‑of‑house operations and drive sales and client service.
Coach
Lead Supervisor II
Coach seeks a part-time Lead Supervisor II for the Quaker Bridge Mall store in Lawrenceville, NJ. The role leads the sales floor, coaches and develops the team, drives KPIs, supports recruiting and enforces operational standards. Base pay range: $16.00–$24.75/hr.
Coach is hiring a Lead Supervisor II in Lawrenceville, New Jersey (Quaker Bridge Mall) — part-time retail leadership role at Coach.
Coach
Lead Supervisor
Part-time Lead Supervisor for Coach at Broadway Square, Tyler, TX. The role leads the sales floor, coaches and develops the retail team, executes company initiatives, analyzes sales performance and supports clienteling. Requires 1+ year lead supervisory retail experience and the ability to lift up to 50 lbs.
Coach — Tyler, Texas | Lead Supervisor (part-time). Lead the sales floor, coach teams and drive KPIs for an elevated customer experience.
Michael Kors
Sales Supervisor
Part-time Sales Supervisor for Michael Kors in Gonzales, LA responsible for supervising sales staff, driving store sales, executing opening/closing duties and delivering exceptional customer experiences. Must be authorized to work in the U.S., fluent in English and available for flexible retail hours.
Michael Kors Sales Supervisor (part-time) in Gonzales, LA — lead sales team, coach styling, and drive retail performance.