Customer Experience Manager Luxury Jobs – Page 2
There are 25 customer experience manager luxury positions currently open.
Celine
CRM Manager
CELINE, a prestigious French luxury leather goods and couture house, seeks a CRM Manager to lead customer relationship management initiatives across North America. The role encompasses CRM campaign management, client analytics, database quality oversight, and cross-functional collaboration to strengthen client relationships and elevate customer experience. This position offers the opportunity to deepen expertise in luxury client behavior, omnichannel CRM strategy, and customer-centric decision-making within an iconic fashion house.
CELINE CRM Manager position in New York. Lead luxury customer relationship management strategies and analytics across North America; $105,000–$120,000 annually.
Sephora
Customer Experience Manager
Sephora is hiring a Customer Experience Manager to lead the sales floor operations at the Montreal Ste. Catherine Street location. This full-time, permanent role reports directly to the Store Director and focuses on staff development, customer satisfaction, event management, and visual merchandising. The successful candidate will oversee a team of team leads, floor associates, and beauty advisors, ensuring alignment with Sephora's sales model and company objectives. Compensation ranges from CAD $54,800 to $68,500 annually, plus performance bonuses and comprehensive benefits.
Sephora seeks an experienced Customer Experience Manager in Montreal to lead store operations, train teams, and drive customer satisfaction in a dynamic retail environment.
Coach
Lead Supervisor
Coach seeks a Lead Supervisor to maintain a strong leadership presence on the sales floor, achieve sales targets, and deliver exceptional customer experiences. The successful candidate will embody Coach values as a Brand Ambassador, lead the implementation of company initiatives, and foster a collaborative, inclusive team environment while managing store operations and driving business results through data-driven strategies and individualized team development.
Coach Lead Supervisor in The Woodlands, Texas. Full-time retail leadership role managing sales floor, team development, and customer experience. $16.00–$24.75/hr.
Saks Fifth Avenue
Customer Experience Manager
Saks Fifth Avenue seeks a Customer Experience Manager to lead and orchestrate exceptional service delivery within a luxury retail environment. This role demands a sophisticated professional who prioritizes high-net-worth clientele, anticipates service bottlenecks, and ensures seamless, elevated guest experiences. The successful candidate will mentor teams in luxury etiquette, manage complex client requests with discretion, and maintain the prestigious "Saks Style" standard across all touchpoints.
Customer Experience Manager at Saks Fifth Avenue in New York, Florida. Lead luxury retail service delivery with $94,388–$117,986 annual salary.
Richemont
Boutique Manager
Richemont's Montblanc boutique in Tokyo seeks an experienced Boutique Manager to lead store operations and deliver exceptional customer service whilst achieving sales targets. The successful candidate will manage a team, cultivate relationships with department store partners, oversee inventory and financial controls, and embody the brand's heritage of craftsmanship and quality. The role demands strong leadership acumen, operational excellence, and a commitment to developing high-performing retail teams.
Richemont seeks Boutique Manager for Montblanc Tokyo to lead retail operations and high-performance teams.
Qeelin
Store Manager
Qeelin seeks an experienced Store Manager to oversee boutique operations and drive sales performance across all channels in Shanghai. The successful candidate will lead a sales team, cultivate high-value client relationships, execute visual merchandising standards, and ensure exceptional customer experiences while managing inventory, staff development, and daily operational excellence.
Qeelin Store Manager position in Shanghai overseeing boutique operations, sales performance, and team leadership in luxury jewelry retail.
Coach
Store Manager
Coach seeks a Store Manager to lead retail operations and drive sales performance at its Phoenix location. The role demands a strategic retail leader who maintains a strong sales floor presence, embodies Coach brand values, and develops high-performing teams through mentorship, performance management, and inclusive culture-building. The successful candidate will balance tactical execution of company initiatives with forward-planned strategies to exceed store KPIs, implement customereling initiatives, and ensure operational compliance.
Coach Store Manager role in Phoenix, Arizona. Lead retail operations, drive sales, and develop teams in luxury fashion retail.
Kendo
Store Manager
Lip Lab, a creative beauty destination specializing in custom cosmetics and personalized self-expression, seeks a Store Manager to oversee day-to-day operations in Nashville. The role combines operational excellence with hands-on team leadership, requiring the successful candidate to drive sales performance, maintain rigorous manufacturing and hygiene standards, and cultivate an inclusive, vibrant store culture that resonates with both guests and employees.
Lip Lab Store Manager, Nashville TN. Lead retail operations, team, and drive sales for a creative beauty brand. Full-time, $68K–$75K annually.
Kate Spade
Assistant Store Leader
Assistant Store Leader at Kate Spade New York (Concord Mills, Concord, NC). Partners with the Store Leader to drive sales, coach the team, execute visual standards and manage store operations across omni-channel selling.
Kate Spade — Assistant Store Leader in Concord, NC. Lead sales, omni-channel service and store operations for the Concord Mills location.
Audemars Piguet
Customer Service Excellence Manager
The Customer Service Excellence Manager will lead omnichannel quality and VOC programmes, coach front-line teams, and partner with retail and digital stakeholders to elevate client experience for a leading luxury brand in Shanghai.
Leading luxury brand — CS Excellence Manager in Shanghai. Drive omnichannel customer service quality and CX programmes for a high-end fashion house.
Tiffany & Co.
Client Development Manager
The Client Development Manager in Hong Kong will adapt and execute global client strategies to enhance brand loyalty and drive sales growth. This role involves collaborating with stakeholders to design high-touch client experiences and leading a team to foster client relationships.
Join Tiffany & Co. in Hong Kong as a Client Development Manager, driving client strategies and enhancing brand loyalty in a luxury setting.
Louis Vuitton
Team Manager
Louis Vuitton seeks a Team Manager in Beijing to lead and develop a high-performing team, ensuring exceptional client experiences and achieving sales targets. The role involves strategic planning, team mentoring, and operational excellence.
Join Louis Vuitton in Beijing as a Team Manager. Lead a dynamic team to deliver exceptional client experiences and achieve sales targets.