Customer Experience Manager Luxury Jobs – Page 2
There are 22 customer experience manager luxury positions currently open.
Richemont
CRC Manager
The CRC Manager will oversee Richemont's Customer Relations Centre in Amsterdam, leading a team to deliver exceptional client service, manage escalations and optimise CRM-driven processes. The role requires operational rigour, cross-functional collaboration and a focus on KPIs and continuous improvement.
Richemont in Amsterdam seeks a CRC Manager to lead customer relations operations and drive service excellence across the group's maisons.
Kate Spade
Assistant Store Leader
Assistant Store Leader at Kate Spade New York (Concord Mills, Concord, NC). Partners with the Store Leader to drive sales, coach the team, execute visual standards and manage store operations across omni-channel selling.
Kate Spade — Assistant Store Leader in Concord, NC. Lead sales, omni-channel service and store operations for the Concord Mills location.
Sephora
Customer Experience Support Manager
Sephora seeks a Customer Experience Support Manager based in Manila to lead a regional support team across Southeast Asia and Australia/NZ. Reporting to the Head of Customer Experience, the role owns quality, training, knowledgebase governance, vendor partnerships and analytics to drive KPI performance. The position works rotating 9‑hour shifts (coverage 06:00–00:00), weekend/holiday availability and operates in a hybrid working mode.
Sephora Manila is hiring a Customer Experience Support Manager to lead regional CX and BPO operations from Manila.
Galeries Lafayette
Customer Relations Manager
Customer Relations Manager based at Lyon Part‑Dieu responsible for leading client service and after‑sales operations, coaching the service team, resolving escalations and driving CRM‑led clienteling to protect and grow the brand’s client base.
Confidential luxury brand — Customer Relations Manager in Lyon Part‑Dieu. Lead client service, CRM and after‑sales for a premium retail house.
Audemars Piguet
Customer Service Excellence Manager
The Customer Service Excellence Manager will lead omnichannel quality and VOC programmes, coach front-line teams, and partner with retail and digital stakeholders to elevate client experience for a leading luxury brand in Shanghai.
Leading luxury brand — CS Excellence Manager in Shanghai. Drive omnichannel customer service quality and CX programmes for a high-end fashion house.
Delvaux
Client and Events Manager
Delvaux seeks a Client and Events Manager in Brussels to drive client engagement and manage luxury events. This role requires expertise in client relations and event planning within the luxury sector.
Join Delvaux in Brussels as a Client and Events Manager, enhancing client relations and managing luxury events. Apply now for this prestigious role.
Tiffany & Co.
Client Development Manager
The Client Development Manager in Hong Kong will adapt and execute global client strategies to enhance brand loyalty and drive sales growth. This role involves collaborating with stakeholders to design high-touch client experiences and leading a team to foster client relationships.
Join Tiffany & Co. in Hong Kong as a Client Development Manager, driving client strategies and enhancing brand loyalty in a luxury setting.
Louis Vuitton
Team Manager
Louis Vuitton seeks a Team Manager in Beijing to lead and develop a high-performing team, ensuring exceptional client experiences and achieving sales targets. The role involves strategic planning, team mentoring, and operational excellence.
Join Louis Vuitton in Beijing as a Team Manager. Lead a dynamic team to deliver exceptional client experiences and achieve sales targets.
Louis Vuitton
Client Manager
The Client Manager at Louis Vuitton in Nanchang is responsible for driving client engagement and team success, ensuring the delivery of the Louis Vuitton Promise. This role requires strong leadership and management skills, with a focus on client development and business growth.
Join Louis Vuitton in Nanchang as a Client Manager, driving client engagement and team success in a luxury retail environment.
Sephora
Customer Experience Manager
Sephora in Dubai seeks a Customer Experience Manager to lead and manage a team focused on delivering exceptional client satisfaction and driving sales. The role involves coaching, utilizing digital tools, and collaborating with management to enhance customer experience and operational efficiency. Candidates should have a bachelor's degree, extensive retail experience, and strong leadership skills.
Join Sephora in Dubai as a Customer Experience Manager to lead a dynamic team in enhancing client satisfaction and driving sales in the beauty retail industry.