Customer Experience Manager Luxury Jobs – Page 2
There are 23 customer experience manager luxury positions currently open.
Chanel
Retail Service Program Manager
Chanel seeks a seasoned Retail Service Program Manager to lead the development and execution of service excellence initiatives across retail locations in Shanghai. This role oversees the implementation of brand service standards, manages team training and development, and drives continuous improvement through performance analysis and guest feedback integration. The successful candidate will combine strategic vision with operational expertise to elevate guest experience and align local operations with Chanel's global service philosophy.
Chanel Retail Service Program Manager in Shanghai — oversee luxury retail service excellence and guest experience programs.
Qeelin
Store Manager
Qeelin seeks an experienced Store Manager to oversee boutique operations and drive sales performance across all channels in Shanghai. The successful candidate will lead a sales team, cultivate high-value client relationships, execute visual merchandising standards, and ensure exceptional customer experiences while managing inventory, staff development, and daily operational excellence.
Qeelin Store Manager position in Shanghai overseeing boutique operations, sales performance, and team leadership in luxury jewelry retail.
Coach
Store Manager
Coach seeks a Store Manager to lead retail operations and drive sales performance at its Phoenix location. The role demands a strategic retail leader who maintains a strong sales floor presence, embodies Coach brand values, and develops high-performing teams through mentorship, performance management, and inclusive culture-building. The successful candidate will balance tactical execution of company initiatives with forward-planned strategies to exceed store KPIs, implement customereling initiatives, and ensure operational compliance.
Coach Store Manager role in Phoenix, Arizona. Lead retail operations, drive sales, and develop teams in luxury fashion retail.
Kendo
Store Manager
Lip Lab, a creative beauty destination specializing in custom cosmetics and personalized self-expression, seeks a Store Manager to oversee day-to-day operations in Nashville. The role combines operational excellence with hands-on team leadership, requiring the successful candidate to drive sales performance, maintain rigorous manufacturing and hygiene standards, and cultivate an inclusive, vibrant store culture that resonates with both guests and employees.
Lip Lab Store Manager, Nashville TN. Lead retail operations, team, and drive sales for a creative beauty brand. Full-time, $68K–$75K annually.
Richemont
Client Service Manager
Richemont seeks an experienced Client Service Manager to lead and oversee the client service function, ensuring exceptional customer experience across the organization's luxury portfolio. This leadership role encompasses team management, process optimization, and strategic oversight of client relations and support operations.
Richemont seeks a Client Service Manager in Paris to lead customer service teams and enhance luxury client experiences.
Kate Spade
Assistant Store Leader
Assistant Store Leader at Kate Spade New York (Concord Mills, Concord, NC). Partners with the Store Leader to drive sales, coach the team, execute visual standards and manage store operations across omni-channel selling.
Kate Spade — Assistant Store Leader in Concord, NC. Lead sales, omni-channel service and store operations for the Concord Mills location.
Audemars Piguet
Customer Service Excellence Manager
The Customer Service Excellence Manager will lead omnichannel quality and VOC programmes, coach front-line teams, and partner with retail and digital stakeholders to elevate client experience for a leading luxury brand in Shanghai.
Leading luxury brand — CS Excellence Manager in Shanghai. Drive omnichannel customer service quality and CX programmes for a high-end fashion house.
Delvaux
Client and Events Manager
Delvaux seeks a Client and Events Manager in Brussels to drive client engagement and manage luxury events. This role requires expertise in client relations and event planning within the luxury sector.
Join Delvaux in Brussels as a Client and Events Manager, enhancing client relations and managing luxury events. Apply now for this prestigious role.
Tiffany & Co.
Client Development Manager
The Client Development Manager in Hong Kong will adapt and execute global client strategies to enhance brand loyalty and drive sales growth. This role involves collaborating with stakeholders to design high-touch client experiences and leading a team to foster client relationships.
Join Tiffany & Co. in Hong Kong as a Client Development Manager, driving client strategies and enhancing brand loyalty in a luxury setting.
Louis Vuitton
Team Manager
Louis Vuitton seeks a Team Manager in Beijing to lead and develop a high-performing team, ensuring exceptional client experiences and achieving sales targets. The role involves strategic planning, team mentoring, and operational excellence.
Join Louis Vuitton in Beijing as a Team Manager. Lead a dynamic team to deliver exceptional client experiences and achieve sales targets.
Louis Vuitton
Client Manager
The Client Manager at Louis Vuitton in Nanchang is responsible for driving client engagement and team success, ensuring the delivery of the Louis Vuitton Promise. This role requires strong leadership and management skills, with a focus on client development and business growth.
Join Louis Vuitton in Nanchang as a Client Manager, driving client engagement and team success in a luxury retail environment.