Customer Experience Manager Luxury Jobs
There are 12 customer experience manager luxury positions currently open.
Kate Spade
Assistant Store Leader
Assistant Store Leader at Kate Spade New York (Concord Mills, Concord, NC). Partners with the Store Leader to drive sales, coach the team, execute visual standards and manage store operations across omni-channel selling.
Kate Spade — Assistant Store Leader in Concord, NC. Lead sales, omni-channel service and store operations for the Concord Mills location.
Galeries Lafayette
Customer Relations Manager
Customer Relations Manager based at Lyon Part‑Dieu responsible for leading client service and after‑sales operations, coaching the service team, resolving escalations and driving CRM‑led clienteling to protect and grow the brand’s client base.
Confidential luxury brand — Customer Relations Manager in Lyon Part‑Dieu. Lead client service, CRM and after‑sales for a premium retail house.
Audemars Piguet
Customer Service Excellence Manager
The Customer Service Excellence Manager will lead omnichannel quality and VOC programmes, coach front-line teams, and partner with retail and digital stakeholders to elevate client experience for a leading luxury brand in Shanghai.
Leading luxury brand — CS Excellence Manager in Shanghai. Drive omnichannel customer service quality and CX programmes for a high-end fashion house.
Tapestry
Customer Experience Manager
The Customer Experience Manager will own VoC programs, customer journey mapping and cross-functional CX initiatives to elevate brand-consistent experiences across channels. The role partners with CRM, retail, digital and operations to translate insights into measurable improvements in satisfaction and retention.
Tapestry seeks a Customer Experience Manager in New York to lead CX strategy, VoC programs and omnichannel initiatives for the Coach, Kate Spade and Stuart Weitzman portfolio.
Hermès
Client Experience Manager
Hermès is hiring a Client Experience Manager for a full‑time fixed‑term position at the Cannes boutique. The role leads in‑store client service and clienteling, coaches the sales team, handles VIP protocols and organises pre/during/post event follow-up. Fluent English and a minimum of three years' customer-facing experience are required.
Hermès — Client Experience Manager (Contract) in Cannes: lead client service, team coaching and clienteling for Hermès Cannes.
Chanel
Customer Experience (CX) Manager
Chanel seeks a Customer Experience Manager in Seoul to define and deliver omnichannel client experience initiatives across boutiques and digital touchpoints. The role requires leading clienteling programs, VoC measurement, cross‑functional projects and frontline training to drive satisfaction and commercial performance.
Chanel Seoul is hiring a CX Manager to lead omnichannel client experience and clienteling across boutiques and digital channels in Seoul.
Michael Kors
Assistant Store Manager
Michael Kors seeks an Assistant Store Manager based in Howell to support the Store Manager in driving sales, coaching associates, ensuring operational integrity and executing visual merchandising. The role requires proven retail management experience and strong clienteling, inventory and cash-control capabilities.
Michael Kors in Howell, USA seeks an Assistant Store Manager to drive sales, coach teams and manage store operations.
Van Cleef & Arpels
Client Satisfaction Project Manager
Van Cleef & Arpels seeks a Client Satisfaction Project Manager in Paris to develop strategies for enhancing customer experiences and lead improvement projects.
Join Van Cleef & Arpels in Paris as a Client Satisfaction Project Manager to enhance customer experiences in the luxury jewelry sector.
Delvaux
Client and Events Manager
Delvaux seeks a Client and Events Manager in Brussels to drive client engagement and manage luxury events. This role requires expertise in client relations and event planning within the luxury sector.
Join Delvaux in Brussels as a Client and Events Manager, enhancing client relations and managing luxury events. Apply now for this prestigious role.
Tiffany & Co.
Client Development Manager
The Client Development Manager in Hong Kong will adapt and execute global client strategies to enhance brand loyalty and drive sales growth. This role involves collaborating with stakeholders to design high-touch client experiences and leading a team to foster client relationships.
Join Tiffany & Co. in Hong Kong as a Client Development Manager, driving client strategies and enhancing brand loyalty in a luxury setting.
Louis Vuitton
Team Manager
Louis Vuitton seeks a Team Manager in Beijing to lead and develop a high-performing team, ensuring exceptional client experiences and achieving sales targets. The role involves strategic planning, team mentoring, and operational excellence.
Join Louis Vuitton in Beijing as a Team Manager. Lead a dynamic team to deliver exceptional client experiences and achieve sales targets.
Louis Vuitton
Client Manager
The Client Manager at Louis Vuitton in Nanchang is responsible for driving client engagement and team success, ensuring the delivery of the Louis Vuitton Promise. This role requires strong leadership and management skills, with a focus on client development and business growth.
Join Louis Vuitton in Nanchang as a Client Manager, driving client engagement and team success in a luxury retail environment.