Customer Experience Lead Luxury Jobs
There are 8 customer experience lead luxury positions currently open.
Sephora
Sales and Service Leader
This Sales and Service Leader role at Sephora's Coral Gables location offers the opportunity to lead a high-performing beauty retail team while elevating client experiences. The position combines hands-on team coaching, sales performance management, and daily store operations, with compensation ranging from $24.00 to $27.50 per hour for a full-time role (30–40 hours weekly).
Sephora Sales and Service Leader position at FL-Merrick Park, Coral Gables. Lead retail team, drive sales, and inspire exceptional client service. $24–$27.50/hr, full-time.
Coach
Lead Supervisor
Coach seeks a Lead Supervisor to drive sales performance and deliver exceptional customer experiences while maintaining a strong leadership presence on the sales floor. This role requires embodying Coach brand values, implementing company initiatives, and leading the store's operational strategy. The Lead Supervisor will recruit and develop team members, monitor sales metrics, and foster an inclusive, collaborative culture that prioritizes customer satisfaction and business results.
Lead Supervisor role at Coach in Alpine, California. Manage retail operations, build teams, and drive sales performance—$16–$24.75/hr.
Coach
Lead Supervisor
Coach, a globally recognized fashion house, seeks a Lead Supervisor to establish a strong leadership presence on the sales floor, achieve sales targets, and deliver exceptional customer experiences. This role involves leading store operations, developing high-performing teams, implementing company initiatives, and fostering an inclusive, collaborative culture while maintaining accountability to business goals and KPIs.
Lead Supervisor position at Coach in Lake Grove, NY. Full-time retail leadership role managing sales, customer experience, and team performance. $17.00–$27.75/hour.
Swatch
Sales Lead
The Swatch Group seeks an experienced Sales Lead to manage retail operations and lead a dynamic sales team at its Yorkdale Shopping Centre location in Toronto. This full-time position combines strategic sales oversight with hands-on customer engagement, requiring a seasoned retail professional who can drive performance while maintaining Swatch's trademark blend of innovative design, fashion-forward aesthetics, and cutting-edge technology experiences.
Swatch seeks a Full-Time Sales Lead for Yorkdale Shopping Centre in Toronto to drive retail excellence and team performance.
Saks Global
Brand Experience Manager
The Brand Experience Manager develops and executes strategies to enhance customer engagement and brand perception across all luxury retail touchpoints. This role partners with retail operations, marketing, and creative teams to deliver cohesive brand experiences that drive customer loyalty and elevate the brand narrative in the marketplace.
Brand Experience Manager in Short Hills, NJ. Manage brand experience initiatives and customer engagement strategies for a luxury retailer.
Saks OFF 5TH
Customer Experience Lead
Saks OFF 5TH is hiring a Customer Experience Lead in Garden City, NY to supervise cashiering and front‑of‑house operations, coach selling associates using Connected Coaching, maintain merchandising standards and drive loyalty enrollments including SaksFirst. The role requires supervisory retail experience and flexible availability for peak hours.
Saks OFF 5TH in Garden City, NY seeks a Customer Experience Lead to supervise front‑of‑house operations and drive sales and client service.
Coach
Lead Supervisor
Coach seeks a Lead Supervisor to provide visible retail leadership at the Woodfield (Schaumburg, IL) store, driving sales performance, coaching the team, executing company initiatives and delivering exceptional customer experiences. The role includes recruiting, KPI analysis, clienteling and occasional physical store duties.
Coach is hiring a Lead Supervisor in Schaumburg, IL (Woodfield) to lead sales, coaching and clienteling for the store.
Swatch
Customer Care Team Lead (Corporate)
Swatch Group seeks a Customer Care Team Lead to manage corporate after-sales support in Miami. The role directs a small team, owns escalations, monitors KPIs and drives process improvements across CRM and service operations.
Swatch — Miami, FL — Customer Care Team Lead (Corporate). Lead corporate customer service for Swatch Group in Miami.