Customer Engagement Specialist Luxury Jobs
There are 7 customer engagement specialist luxury positions currently open.
Michael Kors
Sales Associate
Michael Kors seeks a Sales Associate to deliver exceptional customer experiences and drive brand loyalty at its Stratford location. The successful candidate will represent the brand's values with professionalism and integrity, leveraging product knowledge to advise customers with confidence, managing client relationships through dedicated clientelling tools, and collaborating with the management team to optimize store performance. This role requires enthusiasm for fashion, strong communication skills, and technological proficiency in a fast-paced retail environment.
Michael Kors Sales Associate role in Stratford, London. £26,000–£33,500 annually with commission and benefits.
Coach
Sales Associate
The Sales Associate serves as the front-line brand ambassador for Coach, delivering an elevated and personalized shopping experience while meeting individual and store sales objectives. This role combines luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue, encompassing client relationship-building, POS proficiency, inventory management, and participation in brand initiatives across a flexible retail schedule.
Coach Sales Associate in Alcochete, Portugal - luxury retail brand ambassador role offering €15,000–€20,000 annually with benefits and career growth.
Burberry
Client Advisor
Burberry seeks a Client Advisor to build meaningful relationships with new and existing clients, delivering personalised, elevated experiences with strong commercial outcomes. Reporting to store management, this role requires expertise in client engagement, styling and luxury retail sales. The Client Advisor inspires customers through passion for the brand and comprehensive product knowledge, managing the entire client journey from initial greeting through post-sale follow-up while maintaining Burberry's high service standards.
Burberry Client Advisor position in Mascot, Australia. Build client relationships and drive luxury retail sales with our prestigious fashion brand.
Chanel
CRM Specialist
Chanel is seeking a CRM Specialist to join its Brussels operations. This role will center on developing and implementing customer relationship strategies, managing CRM databases, and analyzing customer data to enhance retention and engagement across all brand touchpoints.
Chanel seeks a CRM Specialist in Brussels to manage customer relationships and drive engagement through data-driven strategies.
Richemont
CRM & Client Engagement Manager
Richemont seeks a CRM & Client Engagement Manager to drive strategic customer relationship initiatives and digital engagement programs across the Tokyo market. The successful candidate will manage CRM platforms, develop clienteling strategies, and enhance customer experience through data-driven insights and personalized communications.
Richemont CRM & Client Engagement Manager role in Tokyo. Drive customer relationship strategy and digital engagement initiatives.
Bvlgari
CRM & Clienteling Specialist
Based in Dublin within the EU E‑Commerce & Customer Service team, the CRM & Clienteling Specialist will lead CRM strategy, omnichannel campaign execution and clienteling initiatives across European markets. The role includes CRM system management (Salesforce Marketing Cloud), data analysis to personalise client experiences, gifting strategy oversight and cross‑functional stakeholder leadership.
Bulgari in Dublin seeks a CRM & Clienteling Specialist to lead EU e‑commerce CRM, clienteling and omnichannel campaigns.
Michael Kors
CRM & Loyalty Specialist
Michael Kors seeks a CRM & Loyalty Specialist to join the Global CRM team in the NY Metro area. The role focuses on CDP-driven customer analysis, CRM reporting, and supporting the KorsVIP loyalty programme across North America and international partners; requires hybrid office attendance (3 days/week).
Michael Kors — CRM & Loyalty Specialist (NY Metro). Hybrid role analysing CDP/CRM data and supporting the KorsVIP loyalty programme. $70,000–$80,000 USD.