Customer Care Specialist Luxury Jobs
There are 15 customer care specialist luxury positions currently open.
Swatch Group
Customer Service Representative
Swatch Group seeks a Customer Service Representative to deliver exceptional support to clientele across the company's diverse portfolio of watch brands, including Omega, Longines, Tissot, Breguet, and Harry Winston. The role encompasses managing customer inquiries, processing requests, and maintaining relationships that reflect the Group's commitment to excellence in luxury watchmaking.
Swatch Group Customer Service Representative in Secaucus, NJ – luxury watch brand support role.
Rimowa
Client Service Advisor
RIMOWA, the first German Maison of the LVMH Group, seeks a Client Service Advisor to serve as the primary point of contact for clients across European markets. The successful candidate will deliver exceptional service via phone, email, and digital channels while embodying RIMOWA's values of function, luxury, heritage, and innovation. This hybrid role combines customer care excellence with a sales-driven mindset to build lasting client relationships and exceed satisfaction targets.
RIMOWA seeks Client Service Advisor in Cologne, Germany. Hybrid role delivering exceptional customer service across European markets with competitive benefits package.
Burberry
Customer Service Consultant
Burberry seeks a Customer Service Consultant based in Leeds to deliver luxury, multichannel support to clients through comprehensive case management and clienteling activities. Reporting to the Customer Service Team Leader, this role drives customer satisfaction, retention, and revenue by combining world-class service excellence with proactive relationship-building and product knowledge. The successful candidate will manage their own client portfolio, anticipate customer needs, and resolve issues with empathy whilst maintaining strict data protection standards.
Burberry Customer Service Consultant in Leeds, UK. Deliver luxury support, manage client relationships, and drive customer satisfaction in this multichannel role.
Louis Vuitton
Client Services Specialist
Louis Vuitton Services Europe seeks a Digital Client Advisor fluent in German and Polish to deliver exceptional customer service across the EMEA region from our Brussels Client Services Centre. This temporary position involves managing inbound client inquiries via phone, email, and digital channels while building strong relationships and driving commercial outcomes through personalized assistance and a sales-oriented mindset.
Louis Vuitton Services Europe, Brussels – Digital Client Advisor (German/Polish) | Temporary Position
TAG Heuer
Customer Care Specialist
TAG Heuer seeks a Customer Care Specialist to serve as a brand ambassador for a diverse clientele across retail partners, wholesale accounts, and end-consumers. This temporary contract role transcends traditional customer service—the specialist will cultivate lasting relationships, anticipate client needs, and deliver personalized luxury experiences through multiple communication channels while blending exceptional service with strategic sales acumen.
TAG Heuer Customer Care Specialist position in Springfield, USA. Temporary hybrid role providing luxury customer support and client relationships.
TAG Heuer
Customer Care Specialist
TAG Heuer seeks a Customer Care Specialist to serve as a brand ambassador and primary point of contact for a diverse clientele including Account Executives, retail partners, wholesale accounts, and end-consumers. This temporary hybrid role blends elevated customer service with strategic sales acumen, requiring the professional to navigate multiple communication channels while addressing inquiries, resolving complex issues, and proactively identifying opportunities to enhance the customer journey and foster loyalty.
TAG Heuer Customer Care Specialist (Temporary, Hybrid) in Springfield, USA. Multi-channel support, clienteling, and luxury customer experience.
Moët Hennessy
Customer Service Assistant
Customer Service Assistant at Moët Hennessy ensures a smooth, accurate, and efficient order-to-delivery process across the Netherlands. The role encompasses order entry, coordination with logistics partners, issue resolution, and point-of-sale material (POSM) flow management, interacting daily with customers, transport partners, warehouse staff, and internal teams to deliver a high-quality service experience from order placement through delivery.
Customer Service Assistant at Moët Hennessy, Amsterdam: manage orders, logistics coordination, and customer support for Netherlands region.
Chanel
After Sales Services Coordinator
Chanel seeks an After Sales Services Coordinator to support post-purchase customer engagement and service delivery. The role coordinates client inquiries, manages service requests, and ensures exceptional after-sales experiences aligned with Chanel's luxury standards across the Sydney market.
Chanel After Sales Services Coordinator in Sydney – provide exceptional customer support and service coordination for luxury clientele.
Richemont
Client Treatment Manager
The Client Treatment Manager is responsible for developing and executing comprehensive client engagement strategies that elevate the customer experience across Richemont's portfolio. The role demands expertise in luxury clienteling, relationship management, and service excellence, with a focus on fostering long-term loyalty among high-net-worth individuals and premium clients.
Client Treatment Manager at Richemont in Tokyo. Manage high-value client relationships and engagement programs.
Rimowa
Client Care Coordinator
The Client Care Coordinator facilitates a seamless, exceptional client journey for aftercare inquiries and services, with a focus on workshop operations, logistics, and performance. This role manages repair and aftercare operations, streamlines communication across workshops and stores, handles high-volume client inquiries, and maintains accurate records in RMS, CEGID, and Salesforce.
Rimowa Client Care Coordinator (Temporary), Cambridge, ON: manage repair operations, client services, and data administration.
Richemont
Customer Service Associate
Richemont is seeking a Customer Service Associate to deliver exceptional support to luxury clients across phone, email, and digital channels in the Frankfurt office. The role requires fluency in both German and English, with a focus on resolving inquiries, processing transactions, and maintaining the highest standards of client satisfaction.
Richemont seeks a Customer Service Associate in Frankfurt to provide exceptional client support across multiple channels.
Hermès
Aftersales Service Executive
Hermès seeks an Aftersales Service Executive to manage operations of the after-sales repair center, coordinating between store teams, craftspeople, and logistics to deliver premium leather goods repair services. The role encompasses repair case management, spare parts inventory oversight, customer inquiry resolution, and maintenance of service quality standards, with responsibility for liaising between local operations and the Paris-based after-sales team on overseas cases.
Hermès seeks an Aftersales Service Executive in Hong Kong to manage premium leather repair operations, coordinate with craftspeople and stores, and maintain exceptional service standards.