Customer Care Specialist Luxury Jobs
There are 12 customer care specialist luxury positions currently open.
Le Bon Marché
Customer Service Advisor
Le Bon Marché Rive Gauche seeks a Customer Service Advisor to support the Grande Epicerie team across remote channels. This contract position runs from 18 August 2026 through 15 January 2027, working five days per week, Monday to Saturday. The role encompasses multi-channel customer support, community management, and proactive client engagement for one of Paris's most prestigious luxury department stores.
Le Bon Marché Rive Gauche seeks a Customer Service Advisor in Paris for remote client support through 15 January 2027.
Moët Hennessy
Customer Service Assistant
Customer Service Assistant at Moët Hennessy ensures a smooth, accurate, and efficient order-to-delivery process across the Netherlands. The role encompasses order entry, coordination with logistics partners, issue resolution, and point-of-sale material (POSM) flow management, interacting daily with customers, transport partners, warehouse staff, and internal teams to deliver a high-quality service experience from order placement through delivery.
Customer Service Assistant at Moët Hennessy, Amsterdam: manage orders, logistics coordination, and customer support for Netherlands region.
Chanel
After Sales Services Coordinator
Chanel seeks an After Sales Services Coordinator to support post-purchase customer engagement and service delivery. The role coordinates client inquiries, manages service requests, and ensures exceptional after-sales experiences aligned with Chanel's luxury standards across the Sydney market.
Chanel After Sales Services Coordinator in Sydney – provide exceptional customer support and service coordination for luxury clientele.
Richemont
Client Treatment Manager
The Client Treatment Manager is responsible for developing and executing comprehensive client engagement strategies that elevate the customer experience across Richemont's portfolio. The role demands expertise in luxury clienteling, relationship management, and service excellence, with a focus on fostering long-term loyalty among high-net-worth individuals and premium clients.
Client Treatment Manager at Richemont in Tokyo. Manage high-value client relationships and engagement programs.
Rimowa
Client Care Coordinator
The Client Care Coordinator facilitates a seamless, exceptional client journey for aftercare inquiries and services, with a focus on workshop operations, logistics, and performance. This role manages repair and aftercare operations, streamlines communication across workshops and stores, handles high-volume client inquiries, and maintains accurate records in RMS, CEGID, and Salesforce.
Rimowa Client Care Coordinator (Temporary), Cambridge, ON: manage repair operations, client services, and data administration.
Le Bon Marché
Customer Service Advisor
Le Bon Marché seeks a full-time Customer Service Advisor on a fixed-term contract (CDD) from immediate start through 31 December 2026 to strengthen its after-sales team. Reporting to the Customer Service Director, the candidate will manage customer inquiries and complaints, maintain administrative and accounting files related to after-sales services, liaise with store departments, and proactively ensure customer satisfaction.
Le Bon Marché, Paris: Customer Service Advisor (CDD through Dec 2026). Manage after-sales inquiries and customer satisfaction.
Richemont
Customer Service Associate
Richemont is seeking a Customer Service Associate to deliver exceptional support to luxury clients across phone, email, and digital channels in the Frankfurt office. The role requires fluency in both German and English, with a focus on resolving inquiries, processing transactions, and maintaining the highest standards of client satisfaction.
Richemont seeks a Customer Service Associate in Frankfurt to provide exceptional client support across multiple channels.
Hermès
Aftersales Service Executive
Hermès seeks an Aftersales Service Executive to manage operations of the after-sales repair center, coordinating between store teams, craftspeople, and logistics to deliver premium leather goods repair services. The role encompasses repair case management, spare parts inventory oversight, customer inquiry resolution, and maintenance of service quality standards, with responsibility for liaising between local operations and the Paris-based after-sales team on overseas cases.
Hermès seeks an Aftersales Service Executive in Hong Kong to manage premium leather repair operations, coordinate with craftspeople and stores, and maintain exceptional service standards.
Tiffany & Co.
Client Care Advisor
Tiffany & Co. seeks a Client Care Advisor to deliver luxury, best-in-class client experiences across multiple contact channels including phone, email, and live chat. The role combines client service excellence with commercial sales targets, requiring the candidate to build meaningful relationships with clients while demonstrating product expertise and executing elevated sales recommendations. This position supports the Hong Kong, Macau, and Taiwan markets and requires fluency in both Mandarin and Cantonese.
Tiffany & Co. Client Care Advisor in Singapore – deliver luxury client experiences across multiple channels while meeting sales targets.
Galeries Lafayette
Customer Service Representative
Customer Service Representative based in Paris to provide high‑touch, multichannel support for a luxury fashion house. The role manages orders, returns and client enquiries while maintaining CRM records and liaising with stores and logistics.
Leading luxury house — Paris: Customer Service Representative delivering personalised client service across channels.
Swatch
Customer Care Coordinator
Swatch seeks a temporary on‑site Customer Care Coordinator in Southampton to cover maternity leave. The role manages incoming customer enquiries, processes orders, returns and repair cases, maintains CRM records and liaises with logistics and retail teams.
Swatch is hiring a temporary Customer Care Coordinator (maternity cover) in Southampton, UK — on-site role handling customer enquiries, orders and after‑sales cases.
Swatch
Customer Care Specialist
Swatch seeks a Customer Care Specialist in Miami to deliver outstanding service and resolve customer inquiries. Ideal candidates will have prior customer service experience and strong communication skills.
Join Swatch in Miami as a Customer Care Specialist, providing exceptional service in a vibrant, innovative environment.