Customer Care Specialist Luxury Jobs
There are 16 customer care specialist luxury positions currently open.
Christian Dior
Beauty Advisor
Christian Dior seeks a Beauty Advisor for its Shanghai boutique to serve as a brand ambassador, delivering exceptional customer experiences whilst achieving retail sales targets. The role combines in-store and online sales, personalized product recommendations, customer relationship management, and counter operations, all executed to the highest luxury service standards.
Christian Dior Beauty Advisor in Shanghai | Luxury Fragrance and Beauty Retail Role
Chanel
Client Care Advisor
Chanel seeks a Client Care Advisor to serve as the primary contact for addressing client queries and needs across all channels. The role requires demonstrating comprehensive product knowledge, proactively resolving issues while maintaining service excellence, and building long-term client relationships through personalized, empathetic support. The advisor will collaborate with boutique staff and internal stakeholders to deliver a seamless omni-channel luxury experience underpinned by quality, trust, and differentiated service.
Chanel Client Care Advisor position in Kuala Lumpur, Malaysia. Deliver luxury customer experience and build client relationships across omni-channel platforms.
Fresh
Beauty Consultant
Reporting to the Store Manager, this Beauty Consultant will drive counter and retail sales at the Fresh boutique in Kunming, achieving targeted monthly sales objectives through exceptional customer service and product expertise. The role encompasses daily sales operations, inventory management, customer consultation on skincare solutions, and training participation to maintain brand excellence standards.
Fresh Beauty Consultant role in Kunming, China. Drive luxury skincare sales through expert customer consultation and retail excellence.
Swatch Group
Customer Service Representative
Swatch Group seeks a Customer Service Representative to deliver exceptional support to clientele across the company's diverse portfolio of watch brands, including Omega, Longines, Tissot, Breguet, and Harry Winston. The role encompasses managing customer inquiries, processing requests, and maintaining relationships that reflect the Group's commitment to excellence in luxury watchmaking.
Swatch Group Customer Service Representative in Secaucus, NJ – luxury watch brand support role.
Chanel
Client Care Advisor
Chanel seeks an experienced Client Care Advisor to join the Client Care team at its Distribution Centre in Horsley Park, Sydney. The role serves as the primary point of contact for addressing client inquiries and needs, delivering personalized luxury support across multiple channels while collaborating with boutique staff and internal teams to ensure an unsurpassed brand experience grounded in quality, trust, and empathy.
Chanel Client Care Advisor position in Sydney, Australia. Join our Distribution Centre team delivering luxury customer support and building client relationships.
Rimowa
Client Service Advisor
RIMOWA, the first German Maison of the LVMH Group, seeks a Client Service Advisor to serve as the primary point of contact for clients across European markets. The successful candidate will deliver exceptional service via phone, email, and digital channels while embodying RIMOWA's values of function, luxury, heritage, and innovation. This hybrid role combines customer care excellence with a sales-driven mindset to build lasting client relationships and exceed satisfaction targets.
RIMOWA seeks Client Service Advisor in Cologne, Germany. Hybrid role delivering exceptional customer service across European markets with competitive benefits package.
Louis Vuitton
Client Services Specialist
Louis Vuitton Services Europe seeks a Digital Client Advisor fluent in German and Polish to deliver exceptional customer service across the EMEA region from our Brussels Client Services Centre. This temporary position involves managing inbound client inquiries via phone, email, and digital channels while building strong relationships and driving commercial outcomes through personalized assistance and a sales-oriented mindset.
Louis Vuitton Services Europe, Brussels – Digital Client Advisor (German/Polish) | Temporary Position
TAG Heuer
Customer Care Specialist
TAG Heuer seeks a Customer Care Specialist to serve as a brand ambassador for a diverse clientele across retail partners, wholesale accounts, and end-consumers. This temporary contract role transcends traditional customer service—the specialist will cultivate lasting relationships, anticipate client needs, and deliver personalized luxury experiences through multiple communication channels while blending exceptional service with strategic sales acumen.
TAG Heuer Customer Care Specialist position in Springfield, USA. Temporary hybrid role providing luxury customer support and client relationships.
TAG Heuer
Customer Care Specialist
TAG Heuer seeks a Customer Care Specialist to serve as a brand ambassador and primary point of contact for a diverse clientele including Account Executives, retail partners, wholesale accounts, and end-consumers. This temporary hybrid role blends elevated customer service with strategic sales acumen, requiring the professional to navigate multiple communication channels while addressing inquiries, resolving complex issues, and proactively identifying opportunities to enhance the customer journey and foster loyalty.
TAG Heuer Customer Care Specialist (Temporary, Hybrid) in Springfield, USA. Multi-channel support, clienteling, and luxury customer experience.
Rimowa
Client Care Coordinator
The Client Care Coordinator facilitates a seamless, exceptional client journey for aftercare inquiries and services, with a focus on workshop operations, logistics, and performance. This role manages repair and aftercare operations, streamlines communication across workshops and stores, handles high-volume client inquiries, and maintains accurate records in RMS, CEGID, and Salesforce.
Rimowa Client Care Coordinator (Temporary), Cambridge, ON: manage repair operations, client services, and data administration.
Richemont
Customer Service Associate
Richemont seeks a Customer Service Associate to support the boutique team at its Vienna location for a fixed-term, full-time position of 12 months. The role encompasses after-sales customer care, administrative coordination of repair and leather strap services, inventory management, and technical operations including polishing, engraving, and watch band adjustments. The successful candidate will manage customer complaints proactively, coordinate with the Richemont Customer Service center, and maintain the organizational structure of the service department.
Cartier Vienna seeks a Customer Service Associate for a 12-month fixed-term position supporting after-sales boutique operations and technical services.
Hermès
Aftersales Service Executive
Hermès seeks an Aftersales Service Executive to manage operations of the after-sales repair center, coordinating between store teams, craftspeople, and logistics to deliver premium leather goods repair services. The role encompasses repair case management, spare parts inventory oversight, customer inquiry resolution, and maintenance of service quality standards, with responsibility for liaising between local operations and the Paris-based after-sales team on overseas cases.
Hermès seeks an Aftersales Service Executive in Hong Kong to manage premium leather repair operations, coordinate with craftspeople and stores, and maintain exceptional service standards.