Customer Care Coordinator Luxury Jobs
There are 7 customer care coordinator luxury positions currently open.
Moët Hennessy
Customer Service Specialist
The Customer Service Specialist ensures a smooth, accurate, and efficient order-to-delivery process for the Netherlands operation, managing order entry, logistics coordination, issue resolution, and POSM inventory. The role interfaces daily with customers, transport partners, warehouse operations, and internal teams to maintain exceptional service standards from order placement through delivery.
Moët Hennessy seeks a Customer Service Specialist in Amsterdam, Netherlands to manage order processing, logistics coordination, and POSM inventory for the wines & spirits sector.
Richemont
Customer Service Coordinator
Customer Service Coordinator based in Fort Worth responsible for handling client enquiries, managing orders and repair cases, maintaining CRM records and coordinating with boutiques and service centres to ensure premium after‑sales service.
Richemont is hiring a Customer Service Coordinator in Fort Worth to manage client enquiries, order fulfilment and after‑sales support.
Swatch
Customer Care Coordinator
Swatch seeks a temporary on‑site Customer Care Coordinator in Southampton to cover maternity leave. The role manages incoming customer enquiries, processes orders, returns and repair cases, maintains CRM records and liaises with logistics and retail teams.
Swatch is hiring a temporary Customer Care Coordinator (maternity cover) in Southampton, UK — on-site role handling customer enquiries, orders and after‑sales cases.
Bvlgari
After-Sales Coordinator
Based in Bulgari's Ginza store and reporting to the Store Director, the After‑Sales Coordinator manages repair intake and end-to-end coordination with repair centres, providing timely estimates, status updates and high-standard customer service for watches, jewellery and leather goods.
Bulgari — After-Sales Coordinator in Tokyo (Ginza). Coordinate repairs, manage service intake and ensure exceptional client care for watches & jewellery.
Richemont
Customer Service Administrator
The Customer Service Administrator in Munich will manage client enquiries, process orders and oversee after‑sales operations for Richemont, ensuring accurate case management and exceptional service across channels.
Richemont — Customer Service Administrator in Munich. Manage orders, after‑sales and client relations for a leading luxury group.
Kering Eyewear
Customer Service Assistant
Kering Eyewear is hiring a Customer Service Assistant in Taipei to manage customer master data, order‑to‑cash processes, deliveries, returns and customer inquiries. The role requires 1–2 years in B2B customer service, fluency in English and Mandarin, and proficiency with Microsoft Office; SAP experience is advantageous.
Kering Eyewear in Taipei seeks a Customer Service Assistant to manage order‑to‑cash, customer data and logistics coordination. Fluent English and Mandarin required.
Hermès
Client Relations Coordinator
Onsite in Beverly Hills, the Client Relations Coordinator supports Hermès' e‑commerce client experience by managing phone, email and live chat inquiries, placing and following up on orders, and resolving delivery issues. The role requires CRM proficiency, strong communication skills and prior customer service or call center experience.
Hermès of Paris Inc. seeks a Client Relations Coordinator in Beverly Hills, CA to manage phone, email and live chat for Hermes.com.