Customer Care Advisor Luxury Jobs
There are 8 customer care advisor luxury positions currently open.
Hermès
Customer Relations Representative
The Client Relations Agent serves as the primary point of contact for Hermès customers across the Benelux-Nordics region, managing inquiries via email, telephone, and digital channels from the Brussels headquarters. The role demands proficiency in delivering a seamless omnichannel experience, comprehensive product guidance, and procedural support (purchases, returns, exchanges) whilst maintaining the brand's exacting service philosophy and relationship standards.
Hermès Client Relations Agent in Brussels—manage customer inquiries across Benelux-Nordics. Danish and English fluency required. Start Feb 2027.
Hermès
Client Relations Agent
Hermès seeks a Client Relations Agent to represent the brand across Benelux-Nordic countries, serving as the primary point of contact for customers via email, telephone, and digital channels. Based at the Brussels headquarters, the role involves providing omnichannel customer support, delivering product information, managing inquiries about purchases and returns, and ensuring seamless coordination with retail stores to uphold Hermès' service philosophy.
Hermès Client Relations Agent (Norwegian/English fluent) in Brussels, serving Benelux-Nordic customers via omnichannel support.
Tiffany & Co.
Client Care Advisor
Temporary Client Care Advisor role at Tiffany & Co. in Munich within a newly established Head Office Client Care Center. The advisor will deliver omnichannel customer service (phone/email), support sales targets, build client portfolios and collaborate with operations teams.
Tiffany & Co. seeks a Client Care Advisor in Munich (temporary) to deliver omnichannel luxury customer service and support sales.
Galeries Lafayette
Customer Service Representative
Join a luxury maison in Paris as a Customer Service Representative responsible for first‑line client care across phone, email and chat, order management, returns and CRM maintenance. The role requires a client‑centric mindset, strong communication skills and experience in premium retail or service environments.
Luxury maison — Paris — Customer Service Representative role delivering concierge‑level client care for a high‑end fashion brand.
Chanel
Client Care Advisor
The Client Care Advisor will manage premium client relationships for Chanel in Samut Prakan, handling enquiries across channels, coordinating after‑sales services and maintaining CRM records to support retention and brand standards.
Chanel is hiring a Client Care Advisor in Samut Prakan, Thailand to manage after‑sales service and deliver exceptional client relations.
Celine
Customer Service Center Advisor
CELINE is hiring a Customer Service Center Advisor (Contract) based in Shanghai to manage inbound/outbound client enquiries across Greater China, run clienteling campaigns via WeCom, coordinate with stores and warehouses, and support e‑commerce order operations. Requires a bachelor’s degree, fluency in Mandarin and English, and 1–3 years’ relevant experience.
CELINE in Shanghai seeks a Customer Service Center Advisor (Contract) to manage client inquiries, clienteling and e‑commerce operations across Greater China.
Louis Vuitton
Client Care Expert
The Client Care Expert at Louis Vuitton in Shanghai is responsible for delivering exceptional client service through multiple channels, managing repair requests, and achieving key performance indicators. This full-time role requires a proactive approach and a background in customer service.
Join Louis Vuitton in Shanghai as a Client Care Expert, delivering exceptional service in a dynamic luxury environment. Full-time role.
Chanel
Client Care Associate
Chanel seeks a Client Care Associate in Piscataway to deliver outstanding service and support to clients, ensuring a seamless luxury experience.
Join Chanel in Piscataway as a Client Care Associate, providing exceptional service in a luxury environment.