CRM Strategy Manager Luxury Jobs
There are 6 crm strategy manager luxury positions currently open.
Boucheron
CRM & Clienteling Manager
The CRM & Clienteling Manager supports Boucheron's directly operated boutiques across the Middle East in growing and elevating the client database while enhancing client journey and experiences through strategic database analysis, targeted clientelling initiatives, and cross-functional collaboration with store directors. This role bridges retail operations and customer intelligence to drive incremental revenue and foster long-term client loyalty aligned with the Maison's global vision.
Boucheron seeks CRM & Clienteling Manager in Dubai to drive client engagement, manage VIC portfolios, and lead CRM initiatives across Middle East boutiques.
Miu Miu
CRM & Client Development Manager
Lead CRM and client development in Seoul for Miu Miu, delivering omnichannel strategies, VIP programmes and data-driven campaigns that drive retention and commercial growth. The role partners closely with retail, e‑commerce and regional teams to translate insights into client-centric initiatives.
Miu Miu CRM & Client Development Manager — Seoul. Lead omnichannel CRM, VIP client development and campaign execution for Miu Miu in Seoul.
Burberry
Senior Manager, CRM Orchestration
Senior Manager, CRM Orchestration based in Paris responsible for designing and executing cross-channel customer journeys, managing MarTech orchestration, and optimising lifecycle programs to increase retention and lifetime value. The role partners closely with data, ecommerce and marketing stakeholders and leads testing, measurement and vendor integrations.
Confidential luxury house — Senior Manager, CRM Orchestration in Paris. Lead cross-channel customer journey strategy and MarTech orchestration.
Sephora
Senior CRM Manager
Senior CRM Manager to lead strategy, execution and performance of multichannel CRM campaigns for European markets using Adobe Campaign v8. The role manages a small CRM team and external service centre, drives KPI‑led optimisation and advances personalization and operational excellence. Hybrid, based in Neuilly‑sur‑Seine.
Sephora — Neuilly‑sur‑Seine: Senior CRM Manager (CDI). Lead Adobe Campaign v8 strategy and multichannel CRM across European markets; hybrid role.
Chanel
Client Strategy Manager
Lead and implement client strategy for Chanel in Seoul: develop segmentation, run CRM and clienteling programmes, partner with retail and marketing to grow high-value clients and KPI performance.
Chanel — Client Strategy Manager in Seoul. Lead CRM and clienteling programmes to grow high-value clients across channels.
Bvlgari
CRM Manager
The CRM Manager will lead Bulgari Parfums' CRM strategy in China, building loyalty programs, automated omni-channel journeys and data-driven campaigns across WeChat, Tmall, JD.com and retail. The role requires strong analytics, stakeholder management and compliance with PIPL.
Bulgari — Shanghai: CRM Manager to lead data-driven CRM and loyalty for Bulgari Parfums across WeChat, Tmall, JD.com and boutique channels.