CRM Strategy Manager Luxury Jobs
There are 6 crm strategy manager luxury positions currently open.
Christian Dior
Senior Manager, CRM & Client Lifecycle
Parfums Christian Dior seeks a Senior Manager, CRM & Client Lifecycle to define and execute North America's CRM vision across owned channels and omnichannel experiences. Reporting to the Senior Director, CRM & Data, this strategic leader will oversee the development of lifecycle marketing strategies that drive client acquisition, engagement, retention, loyalty, and lifetime value whilst ensuring seamless luxury experiences across Dior.com, boutiques, and loyalty programs. The role manages a high-performing CRM team responsible for email, SMS, push notifications, and lifecycle programs, whilst partnering with Retail, E-Commerce, Analytics, and Digital teams to deliver data-driven, best-in-class client journeys.
Parfums Christian Dior | Senior Manager, CRM & Client Lifecycle | New York. Lead luxury CRM strategy and omnichannel client experiences.
LVMH
Senior Manager Client Activation
LVMH seeks a Senior Manager Client Activation to drive the definition, implementation, and scaling of client activation practices across its 75 Maisons. Reporting to the Group Head of CRM & Loyalty, the successful candidate will develop client engagement frameworks, identify activation opportunities through data-driven approaches, advance AI-enabled engagement strategies, and foster best-practice sharing across the luxury conglomerate. The role demands extensive expertise in CRM, lifecycle marketing, and client experience within complex international, multi-brand environments.
LVMH Senior Manager Client Activation, Paris. Lead client engagement frameworks, CRM strategy, and lifecycle marketing across luxury Maisons. Fluent French and English required.
Boucheron
CRM & Clienteling Manager
The CRM & Clienteling Manager supports Boucheron's directly operated boutiques across the Middle East in growing and elevating the client database while enhancing client journey and experiences through strategic database analysis, targeted clientelling initiatives, and cross-functional collaboration with store directors. This role bridges retail operations and customer intelligence to drive incremental revenue and foster long-term client loyalty aligned with the Maison's global vision.
Boucheron seeks CRM & Clienteling Manager in Dubai to drive client engagement, manage VIC portfolios, and lead CRM initiatives across Middle East boutiques.
Miu Miu
CRM & Client Development Manager
Lead CRM and client development in Seoul for Miu Miu, delivering omnichannel strategies, VIP programmes and data-driven campaigns that drive retention and commercial growth. The role partners closely with retail, e‑commerce and regional teams to translate insights into client-centric initiatives.
Miu Miu CRM & Client Development Manager — Seoul. Lead omnichannel CRM, VIP client development and campaign execution for Miu Miu in Seoul.
Burberry
Senior Manager, CRM Orchestration
Senior Manager, CRM Orchestration based in Paris responsible for designing and executing cross-channel customer journeys, managing MarTech orchestration, and optimising lifecycle programs to increase retention and lifetime value. The role partners closely with data, ecommerce and marketing stakeholders and leads testing, measurement and vendor integrations.
Confidential luxury house — Senior Manager, CRM Orchestration in Paris. Lead cross-channel customer journey strategy and MarTech orchestration.
Chanel
Client Strategy Manager
Lead and implement client strategy for Chanel in Seoul: develop segmentation, run CRM and clienteling programmes, partner with retail and marketing to grow high-value clients and KPI performance.
Chanel — Client Strategy Manager in Seoul. Lead CRM and clienteling programmes to grow high-value clients across channels.