CRM Operations Manager Luxury Jobs
There are 7 crm operations manager luxury positions currently open.
Loro Piana
Associate CRM Manager
The Associate CRM Manager will support CRM reporting, campaign execution, and client development initiatives across the Americas region. Working closely with CRM, VIC, Retail, and HQ teams, this role leverages client data and performance insights to support business objectives, inform client engagement strategies, and drive the achievement of key CRM priorities. Through reporting, analysis, and operational execution, the Associate CRM Manager identifies opportunities to strengthen client recruitment, retention, and long-term engagement.
Loro Piana seeks Associate CRM Manager in New York to drive client engagement and CRM analytics across the Americas region.
Bottega Veneta
CRM Specialist
This role is responsible for developing and reinforcing data analysis to provide actionable insights for client development strategies and activities, as well as conducting both global and localized communication campaigns. The CRM Specialist will work closely with cross-functional teams to develop CRM strategies, manage customer databases in compliance with local legislation, and oversee campaign execution across multiple channels including email, SMS, and KakaoTalk.
Bottega Veneta CRM Specialist in Seoul: manage client data, develop CRM strategies, and execute global communication campaigns.
Sephora
Assistant Manager, Loyalty Marketing
Sephora seeks an Assistant Manager, Loyalty Marketing to drive regional loyalty program performance across Southeast Asia and Oceania through strategic campaign planning, execution, and optimization. The role encompasses member recruitment, retention, and lifecycle growth initiatives across 8 markets, requiring strong campaign management expertise paired with customer lifecycle marketing acumen and cross-functional collaboration. This hybrid position reports to the regional team and requires oversight of loyalty mechanics, stakeholder coordination, and performance analytics to ensure commercially impactful member experiences.
Sephora Asia Pacific seeks Assistant Manager, Loyalty Marketing in Singapore—drive loyalty campaigns and member engagement across 8 Southeast Asian and Oceania markets (hybrid role).
Prada
Instore CRM Manager
Prada seeks an Instore CRM Manager to elevate client experience through clienteling excellence and team coaching at its Vienna flagship store. The role bridges store operations and Head Office strategy, driving CRM performance, data quality optimization, and customer-centric culture transformation whilst supporting Client Advisors in delivering personalized service to discerning clientele.
Prada Instore CRM Manager position in Vienna, Austria. Lead clienteling strategy and drive CRM excellence at flagship store.
Omega
International CRM Manager
Omega seeks an International CRM Manager to strengthen its Customer Relationship Management team at the Biel headquarters. This role supports the prestigious Swiss watchmaker's commitment to precision, innovation, and client excellence across global markets. The successful candidate will drive CRM strategy and execution to enhance customer engagement and loyalty for this iconic brand with over 170 years of horological heritage.
Omega, Biel – International CRM Manager role strengthening customer relationship management for the iconic Swiss watchmaker.
Van Cleef & Arpels
Manager, Client Development
Van Cleef & Arpels seeks a Client Development Manager to lead the implementation of client strategy across the Canadian region's boutiques. This role encompasses rolling out corporate loyalty programs, translating regional directorial strategy into actionable initiatives, and supporting sales teams to enhance client outreach. The Manager will establish a service-oriented boutique environment, oversee CRM deployments, and measure their business impact through comprehensive analytics.
Van Cleef & Arpels seeks a Manager, Client Development in Toronto, Canada to lead regional client strategy and CRM initiatives.
Van Cleef & Arpels
Client Insights Assistant Manager
Van Cleef & Arpels seeks a Client Insights Assistant Manager to drive data-driven CRM and Clienteling strategies for the Japan market. The position involves translating client database insights into actionable intelligence on purchase behaviour, seasonality, and nationality while managing data quality, CRM performance measurement, and client engagement initiatives. The successful candidate will collaborate cross-functionally to support client development, enhance data-driven decision-making, and maximize commercial opportunities aligned with Maison objectives.
Van Cleef & Arpels Tokyo seeks Client Insights Assistant Manager to drive CRM strategy and client analytics for Japan market.