CRM Manager Luxury Jobs

There are 11 crm manager luxury positions currently open.

Bvlgari

CRM Manager

London · UK

Bulgari is seeking an experienced CRM Manager to lead customer relationship strategy across the UK region. The role encompasses developing and executing a comprehensive CRM strategy aligned with global headquarters guidance, managing customer lifecycle initiatives, segmentation, and multi-channel engagement campaigns. The successful candidate will mentor in-boutique CRM ambassadors, oversee budget management for boutique activities and client communication programs, and drive campaign performance through data-driven insights and optimization. Key responsibilities include designing customer lifecycle management strategies, managing customer database health, coordinating client events, and reporting on CRM KPIs to optimize brand visibility and client retention.

Bulgari CRM Manager in London: lead customer strategy, lifecycle management, and engagement initiatives. Full-time hybrid role for experienced CRM professional.

Jul 27th Full-TimeMid-Level

Celine

CRM Manager

New York · USA

CELINE, a prestigious French luxury leather goods and couture house, seeks a CRM Manager to lead customer relationship management initiatives across North America. The role encompasses CRM campaign management, client analytics, database quality oversight, and cross-functional collaboration to strengthen client relationships and elevate customer experience. This position offers the opportunity to deepen expertise in luxury client behavior, omnichannel CRM strategy, and customer-centric decision-making within an iconic fashion house.

CELINE CRM Manager position in New York. Lead luxury customer relationship management strategies and analytics across North America; $105,000–$120,000 annually.

Jul 10th Full-TimeMid-Level

Loewe

Client Development Executive

Madrid · Spain

The Client Development Executive supports the execution of LOEWE's global CRM and client development strategy from the Madrid headquarters. Reporting to the Global CRM Manager, this role coordinates clienteling initiatives, CRM campaigns, and client engagement actions across international markets to strengthen loyalty and drive business growth. The position encompasses campaign coordination, audience segmentation, performance analysis, and cross-market collaboration.

Client Development Executive at LOEWE Madrid – support global CRM strategy and clienteling campaigns with Salesforce and analytics expertise.

Jul 8th Full-TimeMid-Level

Richemont

CRM Manager

Milan · Italy

Richemont seeks an experienced CRM Manager to drive customer relationship strategy and digital engagement across its luxury portfolio. This role encompasses CRM platform leadership, client data governance, and cross-functional collaboration to enhance personalization and retention for high-value clientele.

CRM Manager position at Richemont in Milan. Lead customer relationship strategy and platform optimization for luxury retail excellence.

Jul 7th Full-TimeManager

Versace

CRM Manager

Milan · Italy

The CRM Manager drives client-centric strategy and boutique business performance at Versace's flagship Milan location on Via Montenapoleone. Responsible for designing and executing client engagement initiatives, fostering team excellence in clienteling, and developing a high-value, loyal client portfolio in partnership with store leadership. The role combines strategic CRM development, team coaching, and operational client management to elevate the luxury retail experience.

Versace seeks an experienced CRM Manager for its Milan boutique on Via Montenapoleone to drive client engagement and retail excellence.

Jun 10th Full-TimeMid-Level

Christian Dior

Client Development Manager

Monaco · Monaco

Christian Dior seeks an experienced Client Development Manager to lead customer acquisition, retention, and engagement strategies at the iconic Monaco boutique. This hybrid role combines data analytics, on-site presence, and commercial team animation to maximize business performance and deliver personalized ultra-luxury client experiences. Reporting to the Store Director, the successful candidate will serve as the primary interface between the store and corporate CRM/Marketing teams, overseeing clienteling campaigns, VIP event activations, and data-driven customer portfolio development.

Christian Dior Client Development Manager position in Monaco – luxury retail CRM role combining data, clienteling, and team leadership on permanent basis.

Jun 9th Full-TimeMid-Level

Pomellato

CRM Manager

Tokyo · Japan

Pomellato seeks a strategic CRM Manager to shape client engagement across North Asia, with primary ownership of Japan and functional support for Korea. This role operates at the intersection of client intelligence, luxury storytelling, and commercial performance, partnering with Global CRM, Retail, Marketing, E-commerce, and Leadership teams to transform data into highly personalized experiences that deepen emotional connection, drive retention, and support long-term brand desirability. The ideal candidate will manage CRM performance while helping redefine how client relationships are cultivated in a modern luxury environment.

Pomellato CRM Manager – North Asia position in Tokyo, Japan. Lead client engagement strategy and luxury CRM excellence for Kering.

Jun 1st Full-TimeManager

Audemars Piguet

CRM Lead Coordinator

Madrid · Spain

This mid to senior-level position is responsible for coordinating customer relationship management initiatives, optimizing CRM platform administration, and supporting business development teams with lead management and strategic customer engagement across the Madrid operations.

CRM Lead Coordinator position in Madrid, Spain. Mid-senior level business development role managing customer relationships and lead coordination.

May 28th Full-TimeMid-Level

Versace

CRM Manager

Paris · France

This CRM Manager role at the Versace Paris Montaigne boutique focuses on driving client-centric business performance through strategic CRM initiatives, team leadership, and elevated clienteling excellence. The position encompasses client acquisition and retention, team coaching on luxury service standards, CRM activations, and coordination of VIP client experiences in partnership with boutique management.

Versace CRM Manager, Paris Montaigne. Drive client engagement, lead clienteling strategy, and manage VIP relationships in this boutique leadership role.

May 27th Full-TimeMid-Level

Richemont

CRM Manager

Tokyo · Japan

Dunhill seeks a CRM Manager based in Tokyo to design and execute lifecycle and retention marketing programs across owned channels. The role requires a data-driven marketer with experience in premium retail, strong analytical skills and the ability to translate customer insight into high-impact campaigns.

Dunhill is hiring a CRM Manager in Tokyo to lead lifecycle and retention marketing for the luxury menswear brand.

Mar 16th Manager

Piaget

CRM Manager

New York · USA

Piaget is recruiting a CRM Manager based in New York to build and execute CRM and loyalty strategies across email, SMS and owned channels. The role requires campaign ownership, advanced segmentation, cross‑channel coordination and vendor management to increase retention and lifetime value for a luxury clientele.

Piaget seeks a CRM Manager in New York to lead lifecycle, loyalty and data‑driven CRM campaigns for its luxury watch and jewelry maison.

Mar 16th Manager