CRM Manager Luxury Jobs
There are 14 crm manager luxury positions currently open.
Loewe
CRM Manager
LOEWE seeks a CRM Manager for Southeast Asia and Oceania to design and execute data-driven client engagement strategies that enhance loyalty and elevate the end-to-end client experience across the region. This role drives impactful CRM and clienteling initiatives, manages the quality and effectiveness of the regional client database, oversees the rollout of clienteling practices across retail channels, and orchestrates client-centric activations aligned with commercial and brand moments. The position reports to the Managing Director, SEAO, and operates within a permanent, full-time structure.
LOEWE seeks a CRM Manager for Singapore to lead data-driven client engagement strategies across Southeast Asia and Oceania.
Audemars Piguet
CRM Specialist
Audemars Piguet seeks a CRM Specialist to coordinate and support the deployment of customer relationship management strategy across the Swiss market. The role encompasses analysis and optimization of the client database, identification of local CRM requirements, and oversight of CRM tool adoption across retail points of sale. This is an 8-month fixed-term contract covering a maternity leave replacement.
Audemars Piguet seeks CRM Specialist for 8-month maternity cover contract in Tolochenaz, Switzerland.
Loro Piana
CRM Manager
The CRM Manager will lead customer relationship management strategy and client-centric initiatives across the Americas region for a luxury fashion house. This role bridges CRM, retail, client development, and VIC teams to drive acquisition, engagement, retention, and long-term client value through data-driven strategies and personalized client experiences. The successful candidate will translate client data into actionable business recommendations, oversee regional CRM program execution, mentor a CRM Associate Manager, and serve as a strategic business partner to retail, events, and headquarters teams.
Loro Piana seeks CRM Manager in New York to lead customer relationship management strategy across the Americas region, driving client acquisition, retention, and long-term value.
Kenzo
Client Development Supervisor
The Client Development Supervisor manages all regional client development activities and CRM strategy execution for Kenzo in China. This role requires leadership across CRM strategy translation, client data quality and governance, and the coordination of clienteling initiatives and marketing activations designed to drive client acquisition, retention, and lifetime value. The successful candidate will combine advanced analytical capabilities with retail acumen and strategic collaboration across retail, marketing, and IT teams.
Kenzo seeks Client Development Supervisor in Shanghai to lead CRM strategy, client engagement, and data intelligence across the China market.
Audemars Piguet
CRM Manager
Audemars Piguet seeks a CRM Manager to oversee and drive the successful implementation of client relations management strategy across retail boutiques in Shanghai. The role ensures execution of client experience strategy aligned with company objectives, managing client engagement initiatives and fostering long-term relationships while reporting to the Retail Performance Manager.
Audemars Piguet CRM Manager position in Shanghai, overseeing client relations management strategy and retail client experience.
Bvlgari
CRM Manager
Bulgari is seeking an experienced CRM Manager to lead customer relationship strategy across the UK region. The role encompasses developing and executing a comprehensive CRM strategy aligned with global headquarters guidance, managing customer lifecycle initiatives, segmentation, and multi-channel engagement campaigns. The successful candidate will mentor in-boutique CRM ambassadors, oversee budget management for boutique activities and client communication programs, and drive campaign performance through data-driven insights and optimization. Key responsibilities include designing customer lifecycle management strategies, managing customer database health, coordinating client events, and reporting on CRM KPIs to optimize brand visibility and client retention.
Bulgari CRM Manager in London: lead customer strategy, lifecycle management, and engagement initiatives. Full-time hybrid role for experienced CRM professional.
Celine
CRM Manager
CELINE, a prestigious French luxury leather goods and couture house, seeks a CRM Manager to lead customer relationship management initiatives across North America. The role encompasses CRM campaign management, client analytics, database quality oversight, and cross-functional collaboration to strengthen client relationships and elevate customer experience. This position offers the opportunity to deepen expertise in luxury client behavior, omnichannel CRM strategy, and customer-centric decision-making within an iconic fashion house.
CELINE CRM Manager position in New York. Lead luxury customer relationship management strategies and analytics across North America; $105,000–$120,000 annually.
Richemont
CRM Manager
Reporting to the Image, Marketing & Communication Director, this CRM Manager will develop and oversee the global CRM strategy for Serapian, both online and offline, with a focus on building an omnichannel client journey and increasing engagement, loyalty and ROI. The role encompasses CRM platform management, omnichannel customer journey mapping, advanced segmentation, paid media campaigns, and budget coordination across retail, e-commerce and wholesale channels within a luxury maison environment.
Richemont seeks CRM Manager for Serapian in Milan to develop omnichannel CRM strategy, manage campaigns and drive customer engagement across retail, e-commerce and wholesale.
Versace
CRM Manager
The CRM Manager drives client-centric strategy and boutique business performance at Versace's flagship Milan location on Via Montenapoleone. Responsible for designing and executing client engagement initiatives, fostering team excellence in clienteling, and developing a high-value, loyal client portfolio in partnership with store leadership. The role combines strategic CRM development, team coaching, and operational client management to elevate the luxury retail experience.
Versace seeks an experienced CRM Manager for its Milan boutique on Via Montenapoleone to drive client engagement and retail excellence.
Christian Dior
Client Development Manager
Christian Dior seeks an experienced Client Development Manager to lead customer acquisition, retention, and engagement strategies at the iconic Monaco boutique. This hybrid role combines data analytics, on-site presence, and commercial team animation to maximize business performance and deliver personalized ultra-luxury client experiences. Reporting to the Store Director, the successful candidate will serve as the primary interface between the store and corporate CRM/Marketing teams, overseeing clienteling campaigns, VIP event activations, and data-driven customer portfolio development.
Christian Dior Client Development Manager position in Monaco – luxury retail CRM role combining data, clienteling, and team leadership on permanent basis.
Pomellato
CRM Manager
Pomellato seeks a strategic CRM Manager to shape client engagement across North Asia, with primary ownership of Japan and functional support for Korea. This role operates at the intersection of client intelligence, luxury storytelling, and commercial performance, partnering with Global CRM, Retail, Marketing, E-commerce, and Leadership teams to transform data into highly personalized experiences that deepen emotional connection, drive retention, and support long-term brand desirability. The ideal candidate will manage CRM performance while helping redefine how client relationships are cultivated in a modern luxury environment.
Pomellato CRM Manager – North Asia position in Tokyo, Japan. Lead client engagement strategy and luxury CRM excellence for Kering.
Versace
CRM Manager
This CRM Manager role at the Versace Paris Montaigne boutique focuses on driving client-centric business performance through strategic CRM initiatives, team leadership, and elevated clienteling excellence. The position encompasses client acquisition and retention, team coaching on luxury service standards, CRM activations, and coordination of VIP client experiences in partnership with boutique management.
Versace CRM Manager, Paris Montaigne. Drive client engagement, lead clienteling strategy, and manage VIP relationships in this boutique leadership role.