Client Loyalty Manager Luxury Jobs

There are 6 client loyalty manager luxury positions currently open.

Christian Dior

CRM Manager

Abu Dhabi · UAE

Christian Dior Couture seeks a CRM Manager for The Grove Boutique in Abu Dhabi to develop and execute customer relationship strategies that drive satisfaction, loyalty, and exceptional service delivery. The role encompasses developing KPI reports, training boutique teams on client engagement, coordinating with internal partners, and maximizing top client potential through personalized service and exclusive offerings. The successful candidate will support regional marketing initiatives and in-store events while driving foot traffic and customer retention across high-value segments.

Christian Dior Couture CRM Manager position in Abu Dhabi. Develop customer loyalty strategies and lead boutique engagement initiatives.

Sep 15th Full-TimeMid-Level

Van Cleef & Arpels

Manager, Client Experience

New York · USA

Van Cleef & Arpels seeks an experienced Client Experience Manager to lead client satisfaction initiatives across the Americas region. Reporting to the Director of Client Experience, this role oversees client satisfaction monitoring, reporting, and community-building efforts while leveraging analytical tools to drive client loyalty and retention. Based in the NYC corporate office, the successful candidate will act as a regional liaison for client satisfaction, manage escalations, and support cross-functional client experience projects.

Van Cleef & Arpels seeks a Manager, Client Experience in New York. Lead client satisfaction initiatives across the Americas with $105–$115K annual salary plus bonus.

Sep 8th Full-TimeMid-Level

Van Cleef & Arpels

Client Treatment Manager

Tokyo · Japan

Van Cleef & Arpels seeks a Client Treatment Manager to develop and execute VIP client loyalty strategy in Japan. The role encompasses designing the luxury VIP experience, developing tailored loyalty programs and bespoke events, personally engaging with select clients, leading international VIP Voyages, and collaborating with retail and High Jewelry teams to drive acquisition, loyalty, satisfaction, and profitability of the Maison's most valued clientele.

Van Cleef & Arpels: Client Treatment Manager, Tokyo. Develop VIP loyalty strategy and lead luxury client engagement.

Jul 15th Full-TimeMid-Level

Chanel

Senior CRM Executive

Ho Chi Minh City · Vietnam

Chanel seeks a Senior CRM Executive to lead fragrance and beauty client relationship strategy across Vietnam's retail landscape. The role encompasses data-driven client acquisition and engagement, end-to-end campaign orchestration, retail clienteling execution, and escalation-level client care—driving measurable loyalty and boutique performance while maintaining brand integrity and regulatory compliance.

Chanel seeks Senior CRM Executive in Ho Chi Minh City to lead fragrance and beauty client engagement strategy, campaign management, and retail execution.

Jul 10th Full-TimeSenior

Versace

CRM Manager

Milan · Italy

The CRM Manager drives client-centric strategy and boutique business performance at Versace's flagship Milan location on Via Montenapoleone. Responsible for designing and executing client engagement initiatives, fostering team excellence in clienteling, and developing a high-value, loyal client portfolio in partnership with store leadership. The role combines strategic CRM development, team coaching, and operational client management to elevate the luxury retail experience.

Versace seeks an experienced CRM Manager for its Milan boutique on Via Montenapoleone to drive client engagement and retail excellence.

Jun 10th Full-TimeMid-Level

Delvaux

CRM & Client Engagement Manager

Tokyo · Japan

Delvaux seeks an experienced CRM and Client Engagement Manager to oversee customer loyalty initiatives, clienteling strategy, and personalized client treatment programs across the Japanese market. The role encompasses managing CRM campaigns, analyzing customer data to optimize engagement strategies, implementing privacy compliance protocols, and coordinating with retail and headquarters teams to enhance brand loyalty and drive new customer acquisition.

Delvaux CRM & Client Engagement Manager in Tokyo, Japan – luxury leather goods maison seeks experienced CRM professional.

Jun 5th Full-TimeMid-Level