Client Experience Manager Luxury Jobs

There are 166 client experience manager luxury positions currently open.

Sephora

Sales and Service Leader

Beachwood · USA

Sephora seeks an experienced Sales and Service Leader to drive store performance and inspire a high-performing retail team in Beachwood, Ohio. The role combines strategic leadership with direct client engagement, requiring the candidate to coach team members in service excellence and product expertise whilst managing daily operations and maintaining brand standards. This full-time position offers opportunities to foster an inclusive environment and contribute meaningfully to store success through coaching, collaboration, and a passion for beauty.

Sephora Sales and Service Leader, full-time retail leadership position in Beachwood, Ohio. Lead teams and drive store success.

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Burberry

Team Manager

London · UK

Burberry seeks an experienced Team Manager for its Selfridges London store to lead a sales team in delivering exceptional client experiences within a dynamic luxury environment. The role combines leadership, coaching, and commercial acumen to maximize in-store performance, drive category sell-through, and cultivate brand loyalty. The successful candidate will shape the client journey through real-time mentoring and the establishment of service excellence standards.

Burberry Team Manager role at Selfridges London; lead sales team, drive client experience and luxury retail performance.

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Richemont

Boutique Manager

Osaka · Japan

Jaeger-LeCoultre seeks an experienced Boutique Manager to lead operations and client relations at the prestigious Shinsaibashi location in Osaka. The role encompasses full responsibility for boutique performance, team leadership, luxury client experience, and brand representation within a high-profile watchmaking heritage environment.

Jaeger-LeCoultre Boutique Manager at Shinsaibashi, Osaka – luxury retail leadership role managing high-end timepiece boutique operations.

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Sephora

Sales and Service Leader

Rogers · USA

Sephora seeks an experienced Sales and Service Leader for its Rogers, Arkansas location to drive store performance and cultivate a high-performing team environment. This hourly, full-time position involves leading by example to inspire team members, elevate client experiences, manage daily operations including inventory and visual merchandising, and foster a culture of inclusivity and service excellence. The ideal candidate combines proven retail leadership experience with strong sales acumen and a passion for beauty retail.

Sephora Sales and Service Leader role in Rogers, AR — lead teams, drive sales, and manage retail operations. Full-time, $24–$27.50/hr.

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Burberry

Service Lead

McLean · USA

A Service Lead supervises and coaches the sales team at a Burberry retail location, ensuring consistent delivery of the brand experience and achievement of sales targets. The role encompasses floor supervision, real-time performance coaching, customer experience management, and staff development, with responsibility for opening and closing procedures and point-of-sale operations in the store manager's absence.

Burberry seeks a Service Lead to supervise sales teams and drive customer experience at its McLean, Virginia retail location.

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Sephora

Stage Experience Lead

Dartmouth · Canada

Sephora seeks a Stage Experience Lead to oversee sales floor operations across designated departments (Beauty, Skincare, Fragrance, Haircare) at the Micmac Boulevard location in Dartmouth, Nova Scotia. This full-time position requires executing Sephora's selling model, coaching team members on performance standards, managing client feedback, and supporting in-store events to drive sales and exceptional client service. The successful candidate will demonstrate strong business acumen, leadership capability, and a commitment to team development and innovation.

Sephora Stage Experience Lead – Dartmouth, NS. Full-time retail leadership role overseeing sales floor operations and team coaching.

Jun 4th Full-TimeSupervisor

Sephora

Sales and Service Leader

Charleston · USA

Sephora seeks a Sales and Service Leader to drive store performance and team excellence at its North Charleston outlet location. This full-time, hourly leadership role involves coaching team members to deliver exceptional client service, maintaining store operations and visual standards, and fostering an inclusive, high-performing retail environment. The position requires 2–3 years of proven leadership experience in retail or hospitality, with strong sales acumen, communication skills, and the ability to inspire teams in a dynamic, fast-paced setting.

Sephora Sales and Service Leader - Charleston, SC. Lead retail teams, drive beauty sales, and inspire excellence in a full-time hourly role. $24–$27.50/hr.

Jun 4th Full-TimeSupervisor

Sephora

Store Experience and Services Manager

Dartmouth · Canada

Sephora Canada seeks an experienced Store Experience and Services Manager to lead both the sales floor and specialized beauty services studio at a Nova Scotia location. This dual-focused role oversees a team of Beauty Advisors and Paid Services Beauty Advisors, driving client experience, in-store events, and team development while maintaining visual merchandising standards and collaborating with store operations leadership.

Store Experience and Services Manager at Sephora Canada, Dartmouth NS. Lead beauty services and sales floor teams. CAD$54,800–$68,500 annually.

Jun 2nd Full-TimeManager

Gucci

Team Manager

Troy · USA

Gucci seeks a Team Manager to lead and inspire a sales team in delivering an unsurpassed luxury service culture at the Troy boutique. The successful candidate will spend the majority of time on the selling floor, executing strategy through real-time coaching and mentoring while developing and retaining top talent. This role encompasses client experience leadership, team development, sales performance management, and store operations oversight.

Gucci Team Manager position in Troy — lead luxury retail sales team, drive client experience, manage staff of Client Advisors.

Jun 2nd Full-TimeManager

Pomellato

CRM Manager

Tokyo · Japan

Pomellato seeks a strategic CRM Manager to shape client engagement across North Asia, with primary ownership of Japan and functional support for Korea. This role operates at the intersection of client intelligence, luxury storytelling, and commercial performance, partnering with Global CRM, Retail, Marketing, E-commerce, and Leadership teams to transform data into highly personalized experiences that deepen emotional connection, drive retention, and support long-term brand desirability. The ideal candidate will manage CRM performance while helping redefine how client relationships are cultivated in a modern luxury environment.

Pomellato CRM Manager – North Asia position in Tokyo, Japan. Lead client engagement strategy and luxury CRM excellence for Kering.

Jun 1st Full-TimeManager

Givenchy

Assistant Boutique Manager

Aventura · USA

Givenchy seeks an Assistant Boutique Manager to partner with the Boutique Director in leading sales, operations, and client experience at its Aventura location. The role combines active floor presence, team leadership, and relationship development to drive sales targets, exceed customer service expectations, and cultivate community relationships as a Givenchy ambassador.

Givenchy Assistant Boutique Manager in Aventura, Florida – lead sales, operations, and luxury client experiences for the iconic maison.

May 29th Full-TimeManager

Chanel

Boutique Manager

Toronto · Canada

Chanel seeks an experienced Boutique Manager to lead its Toronto boutique, overseeing daily operations, staff performance, and client relations. The successful candidate will drive sales growth, ensure brand standards are upheld, and create exceptional in-store experiences while managing inventory and building strong client loyalty.

Boutique Manager at Chanel in Toronto—lead luxury retail operations, team, and client experiences.

May 29th Full-TimeManager