Client Experience Director Luxury Jobs
There are 7 client experience director luxury positions currently open.
Hermès
In Store Customer Experience Manager
Hermès seeks an In Store Customer Experience Manager to lead the boutique Roma team in delivering exceptional, bespoke client experiences aligned with the Maison's values. This temporary mission covers a maternity leave and offers a strategic opportunity to oversee the complete customer journey—from welcome through after-sales—while managing team performance, operational coordination, and the implementation of data-driven clienteling strategies. The role requires outstanding leadership capabilities, luxury retail expertise, and a passionate commitment to service excellence.
Hermès seeks In Store Customer Experience Manager for boutique Roma; temporary maternity cover role leading service excellence and team development.
Givenchy
Boutique Director
Givenchy seeks a Boutique Director to lead the Livermore boutique, drive sales and profitability, cultivate long-term client relationships, and develop a high-performing retail team. The role requires hands-on sales leadership, community partnership building and disciplined store management in an on-site capacity.
Givenchy is hiring a Boutique Director in Livermore, CA to lead store operations, drive sales and cultivate client relationships.
Chanel
Boutique Director
Chanel seeks a Boutique Director to lead the Westfield UTC store in San Diego, accountable for commercial results, team leadership and delivering an exceptional luxury client experience. The role owns local operations, visual standards, inventory and clienteling programmes while collaborating with regional support functions.
Chanel is hiring a Boutique Director for Westfield UTC, San Diego — lead the boutique, drive sales and deliver exceptional client experiences.
Sephora
Store Director
The Store Director at Sephora Toronto will lead the ON-Stock Yards Village store, overseeing client experience, sales, merchandising, operations and human resources while managing a team of store leaders and reporting to the District Manager.
Sephora Canada seeks a Store Director in Toronto to lead sales, operations and people development at ON-Stock Yards Village.
Richemont
Client Experience Director
Richemont seeks a Client Experience Director based in New York to define and deliver omnichannel clienteling, VIP programmes and CRM strategy across maisons. The role leads cross-functional teams, sets KPIs, and drives personalized client journeys to increase retention and lifetime value.
Richemont is hiring a Client Experience Director in New York — lead omnichannel clienteling, VIP programmes and CRM for the group's maisons.
Omega
Boutique Director
The Boutique Director will manage all operations of the OMEGA boutique in Bern: leading the team, delivering sales targets and maintaining the highest standards of client service, merchandising and inventory control.
Omega seeks a Boutique Director in Bern, Switzerland to lead the OMEGA Boutique Bern and drive luxury retail performance.
Gucci
Store Director
The Store Director will lead the Gucci Houston boutique to deliver sales and profitability targets, oversee operations, loss prevention, visual merchandising and talent development, and execute client development strategies. Requires a minimum of seven years' retail management experience and flexibility for a retail schedule.
Gucci seeks a Store Director in Houston, TX to lead boutique operations, drive sales and develop top-client relationships.