Client Engagement Specialist Luxury Jobs
There are 12 client engagement specialist luxury positions currently open.
Loro Piana
Storyteller, Atelier
The Storyteller at Loro Piana's Madison Avenue Atelier serves as the Maison's cultural and narrative ambassador, acting as the primary point of contact for guests in the boutique's atelier space. Responsible for articulating the heritage, craftsmanship, and exceptional raw materials that define Loro Piana while driving client prospecting activities and facilitating seamless introductions to Client Advisors. This role combines warm hospitality, product expertise, and sophisticated storytelling to create meaningful client experiences that reflect the Maison's values and spirit.
Loro Piana seeks a Storyteller for its Madison Avenue Atelier in New York—a luxury hospitality role combining heritage narration, client prospecting, and refined service excellence.
Chanel
Client Marketing Assistant
Chanel seeks an internship candidate to support the Client Marketing team at the Paris Fashion Boutiques. The role encompasses event conceptualization and execution, customer knowledge and engagement program development, and customer experience analytics. The intern will contribute to VIP client events, train retail associates in clienteling best practices, analyze customer data across product lines and engagement metrics, and optimize in-store experience through mystery shopping and satisfaction survey analysis.
Chanel Client Marketing Assistant internship (6 months) in Paris, starting January 2027. Support VIP events, customer engagement, and retail excellence.
Rimowa
Client Service Advisor
RIMOWA, the first German Maison of the LVMH Group, seeks a Client Service Advisor to serve as the primary point of contact for clients across European markets. The successful candidate will deliver exceptional service via phone, email, and digital channels while embodying RIMOWA's values of function, luxury, heritage, and innovation. This hybrid role combines customer care excellence with a sales-driven mindset to build lasting client relationships and exceed satisfaction targets.
RIMOWA seeks Client Service Advisor in Cologne, Germany. Hybrid role delivering exceptional customer service across European markets with competitive benefits package.
Fendi
Retail Activations Specialist
Based at the Rome headquarters within the Retail Excellence & Development Department, this temporary maternity leave cover position oversees all retail activation formats across boutiques and external venues. The specialist manages the global retail activations calendar to drive CRM KPIs—including client recruitment, retention, and upgrade—whilst supporting product launches, events, and collection previews. Responsibilities span in-store experiences, out-of-store local initiatives, trunk shows, fur salons, MTO events, pop-ups, and digital activations, with close coordination across HQ teams and regional zones.
Fendi hiring Retail Activations Specialist in Rome, Italy for maternity cover role. Lead CRM-driven retail activations globally.
Yves Saint Laurent
Client Development Manager
Saint Laurent seeks a Client Development Manager to lead client engagement initiatives across the EMEA region, based in Milan. The role coordinates CRM strategies, clienteling actions, and customer activations while collaborating closely with regional retail, merchandising, and communication teams. Responsibilities include analysing customer behaviours, developing elite client relationships, organising personalized client experiences, and providing in-store coaching on clienteling practices.
Saint Laurent Client Development Manager in Milan. Lead EMEA client engagement and CRM strategies. €65,000 starting salary. Apply now.
Van Cleef & Arpels
Client Satisfaction Manager
Van Cleef & Arpels seeks a Client Satisfaction Manager to lead customer complaint management and reputation protection across the global organization. Reporting to the Client Insight & Satisfaction Director, this role encompasses designing and implementing complaint escalation protocols, centralizing feedback from boutiques and call centers, identifying at-risk cases requiring executive intervention, and delivering actionable insights to senior leadership and regional teams. The successful candidate will combine strong written communication in French and English with expertise in reputational risk management and multi-stakeholder coordination.
Van Cleef & Arpels seeks Client Satisfaction Manager in Paris to lead global complaint management and reputation protection.
Van Cleef & Arpels
Client Experience and Treatment Executive
Van Cleef & Arpels seeks a Client Experience and Treatment Executive to serve as the regional liaison for the UAE, coordinating omnichannel client experience initiatives and ensuring deployment of Maison standards. The role encompasses managing client engagement programs, VIP experiences, gifting initiatives, and operational oversight including budget management and cross-functional collaboration with retail and marketing teams.
Van Cleef & Arpels seeks a Client Experience and Treatment Executive in Dubai for regional UAE client engagement and omnichannel program coordination.
Kate Spade
Senior Sales Associate
Kate Spade New York seeks a Senior Sales Associate to serve as a sales floor leader and brand ambassador at its Desert Hills Premium Outlets location in Cabazon, California. This full-time role requires driving sales performance, mentoring peer staff, and delivering elevated customer experiences through omni-channel, virtual, and social selling initiatives. The position demands extensive product knowledge across all handbag and lifestyle categories, emotional intelligence in client engagement, and active participation in content creation for social platforms.
Kate Spade New York, Cabazon CA: Senior Sales Associate driving sales and brand ambassador leadership at luxury outlet location.
Louis Vuitton
Client Development Advisor
Reporting to the Client Development Team Manager at a Louis Vuitton store, this position drives the store's client strategy and achievement of overall store KPIs, including growth of 10,000 clients, outreach activities, and appointment targets. The successful candidate will guide and support the store team in engaging existing clients, recruiting new clients, and building loyal, long-term relationships through best-in-class clienteling initiatives and exceptional client engagement.
Client Development Advisor at Louis Vuitton Singapore. Drive store clienteling strategy, manage VIP experiences, and lead team engagement initiatives.
Chanel
Boutique Client Engagement Expert
Chanel seeks a Boutique Client Engagement Expert to drive client understanding and manage engagement strategies at boutique level. The role bridges Marketing and CEM teams with boutique staff, leveraging client intelligence to identify new relationship opportunities and foster long-term client connections. The successful candidate will champion a philosophy of selling style and dreams rather than products, whilst executing CEM initiatives with precision and fostering a client-centric culture among sales associates.
Chanel Boutique Client Engagement Expert in Macao S.A.R. – lead luxury retail CEM strategy, client intelligence analysis, and clienteling initiatives.
Kering Eyewear
Brand Ambassador
Kering Eyewear seeks a Brand Ambassador in Beijing to drive customer relations, brand performance, and store management. This role involves achieving sales targets, supporting product launches, and enhancing brand exposure in stores.
Join Kering Eyewear in Beijing as a Brand Ambassador, contributing to luxury brand growth in a dynamic environment.
Kering Eyewear
Brand Ambassador
Kering Eyewear seeks a Brand Ambassador in Hubei to enhance brand presence and achieve sales targets. The role involves building relationships with store managers and optimizing brand visibility.
Join Kering Eyewear in Hubei as a Brand Ambassador, contributing to the luxury eyewear sector in a dynamic role.