Client Engagement Manager Luxury Jobs
There are 19 client engagement manager luxury positions currently open.
Loewe
CRM Manager
LOEWE seeks a CRM Manager for Southeast Asia and Oceania to design and execute data-driven client engagement strategies that enhance loyalty and elevate the end-to-end client experience across the region. This role drives impactful CRM and clienteling initiatives, manages the quality and effectiveness of the regional client database, oversees the rollout of clienteling practices across retail channels, and orchestrates client-centric activations aligned with commercial and brand moments. The position reports to the Managing Director, SEAO, and operates within a permanent, full-time structure.
LOEWE seeks a CRM Manager for Singapore to lead data-driven client engagement strategies across Southeast Asia and Oceania.
Loro Piana
CRM Manager
The CRM Manager will lead customer relationship management strategy and client-centric initiatives across the Americas region for a luxury fashion house. This role bridges CRM, retail, client development, and VIC teams to drive acquisition, engagement, retention, and long-term client value through data-driven strategies and personalized client experiences. The successful candidate will translate client data into actionable business recommendations, oversee regional CRM program execution, mentor a CRM Associate Manager, and serve as a strategic business partner to retail, events, and headquarters teams.
Loro Piana seeks CRM Manager in New York to lead customer relationship management strategy across the Americas region, driving client acquisition, retention, and long-term value.
Gucci
Senior Client Experience Manager
Reporting to the Client Engagement Director for South Asia and Pacific, this senior-level role drives the development, planning, and execution of curated client engagement events and experiences across the region. The position encompasses multi-market coordination of in-store and offsite activations tailored to distinct client segments, management of client recruitment initiatives through strategic partnerships, and oversight of event budgets and profitability. The successful candidate will combine strategic oversight with hands-on project management, ensuring each activation delivers exceptional client experiences whilst achieving revenue targets and strengthening brand loyalty.
Gucci Senior Client Experience Manager role in Singapore. Lead client engagement strategies and luxury events across South Asia & Pacific for a prestigious fashion house.
Louis Vuitton
Client Development Manager
Reporting to the General Manager, this Client Development Manager leads the clienteling strategy for Louis Vuitton's Singapore operations, driving business growth through relationship building, team development, and client insights. The role encompasses training store teams on best-in-class clienteling practices, designing and executing client engagement events, and delivering data-driven analytics to support strategic decision-making. The position includes functional oversight of a Malaysia-based team member.
Louis Vuitton seeks Client Development Manager in Singapore to lead clienteling strategy, team development, and client engagement initiatives.
Richemont
Client Experience Assistant Manager
Cartier seeks a Client Experience Assistant Manager to develop and deliver exceptional client experiences that strengthen brand equity and reinforce the Maison's cultural positioning in Korea. This role combines client experience strategy, art and culture initiatives, and corporate engagement responsibilities. The successful candidate will design client engagement programs, manage cultural collaborations, and lead bespoke experiences that embody Cartier's values while supporting commercial priorities and long-term brand strategy.
Cartier Client Experience Assistant Manager position in Seoul, Korea. Lead luxury client engagement, cultural initiatives, and brand experience strategy.
Loewe
CRM Manager, SEAO
LOEWE seeks a CRM Manager for Southeast Asia & Oceania to drive data-led client engagement strategies and execute customer relationship initiatives across the region. This role encompasses CRM strategy execution, clienteling program rollout, and client-centric activation planning. The position reports directly to the Managing Director, SEAO, and is responsible for managing client acquisition, retention, and lifetime value while elevating the end-to-end client experience across all touchpoints.
CRM Manager position at LOEWE Singapore driving client engagement strategies across Southeast Asia and Oceania. Lead clienteling and retention initiatives in luxury retail.
Bvlgari
CRM Manager
Bulgari is seeking an experienced CRM Manager to lead customer relationship strategy across the UK region. The role encompasses developing and executing a comprehensive CRM strategy aligned with global headquarters guidance, managing customer lifecycle initiatives, segmentation, and multi-channel engagement campaigns. The successful candidate will mentor in-boutique CRM ambassadors, oversee budget management for boutique activities and client communication programs, and drive campaign performance through data-driven insights and optimization. Key responsibilities include designing customer lifecycle management strategies, managing customer database health, coordinating client events, and reporting on CRM KPIs to optimize brand visibility and client retention.
Bulgari CRM Manager in London: lead customer strategy, lifecycle management, and engagement initiatives. Full-time hybrid role for experienced CRM professional.
Richemont
Regional Director, Client Engagement
Richemont seeks a Regional Director, Client Engagement for its luxury jewelry and watches division. This role implements client engagement strategies and plans for the Northeast market, driving sales growth through personalized one-to-one clienteling and developing lasting loyalty among Cartier clients. The successful candidate will identify and implement targeted initiatives to build exceptional relationships with high-net-worth and emerging clients, orchestrate in-store activation programs, and provide proactive coaching to boutique teams to elevate clienteling performance across the region.
Regional Director, Client Engagement at Richemont in New York. Lead luxury clienteling strategy and high-net-worth client development for Cartier boutiques. $150K–$170K.
Chanel
Client Marketing Manager
Chanel seeks a Client Marketing Manager to implement the house's client marketing strategy across its Düsseldorf and Frankfurt boutiques. Based in Düsseldorf, this role bridges boutique teams and central marketing functions in Hamburg and Europe, managing digital tools adoption, event planning, and clienteling analytics. The position involves setting and tracking KPIs, defining action plans, and collaborating closely with fashion marketing and CRM teams.
Chanel seeks a Client Marketing Manager in Düsseldorf, Germany, to drive luxury boutique clienteling and event strategy.
Versace
In-Store CRM Manager
The In-Store CRM Manager drives client acquisition, retention, and sales performance through strategic customer relationship management initiatives in partnership with boutique leadership. This role elevates clienteling excellence across the team, develops a high-value and loyal client portfolio, and promotes a client-centric culture through targeted engagement activations, personalized experiences, and luxury service standards.
In-Store CRM Manager at Versace, London. Drive client engagement, lead CRM initiatives, and elevate luxury retail excellence.
Alaïa
Client Engagement Manager
Alaïa seeks an experienced Client Engagement Manager to define and lead the global Clienteling strategy, driving client retention, customer lifetime value, and excellence in client experience across all touchpoints. This strategic, hands-on leadership role positions Clienteling as a key growth driver by fostering a client-centric culture, implementing best-in-class tools and processes, and delivering highly personalized experiences aligned with the Maison's DNA. The Client Engagement Manager will collaborate with the Head of VIC, Retail, Marketing, E-commerce, CRC, Merchandising, and regional teams to ensure a consistent and impactful Clienteling approach worldwide.
Alaïa seeks a Client Engagement Manager in Paris to lead global Clienteling strategy, client retention, and omnichannel customer experience initiatives.
Richemont
Regional Clienteling Manager
Richemont seeks a Regional Clienteling Manager to develop and execute CRM strategy aligned with Group Digital objectives and long-term business goals across assigned organizational units. The role encompasses CRM system implementation and optimization, data management oversight, digital channel strategy with emphasis on user experience and interface design, performance analytics, and cross-functional communications. The successful candidate will translate business requirements into actionable strategies, lead team performance management, develop digital training curricula, ensure information security compliance, and drive engagement metrics across the luxury client portfolio.
Richemont seeks Regional Clienteling Manager in Hong Kong to develop CRM strategy and lead digital client engagement across luxury houses.